After working an 8 hour day and a 7 hour drive to Norman to visit family we arrived to the hotel late in the evening, tired and ready for our room. We greeted by a very curt and rude check in clerk. We are Hilton Honors members and always stay at Hilton properties. I have stayed at this hotel a number of times both for business and for pleasure and it has always been a great experience..... Until tonight. I won't mention her name here but I will be mentioning it to the morning manager. We are very proud of this addition to Norman and that experience was disappointing. Also, we are paying for the premium floor and the room was a bit out of repair. The toilet seat was loose. The arm chair was torn and the credenza wasn't kept stocked. Sure hope this place straightens up.
- Official Description (provided by the hotel):
- The Embassy Suites Norman - Hotel & Conference Center is located in the heart of Norman, Oklahoma just off I-35.We are perfectly situated to be your accommodation for visiting your favorite University of Oklahoma Sooner! If you are in town for business, we are located in the heart of the University North Park Retail and Business Development. We also offer a short drive up I-35 to Oklahoma City as well. If you are looking for things to visit - the Fred Jones Jr Museum of Art, Lake Thunderbird State Park, Little River Zoo, and Sam Nobel Oklahoma Museum of Natural History are all within a short distance of our hotel.Our hotel features two room suites with separate bedroom and living areas, free cooked-to-order breakfast, complimentary Manager's Reception, and excellent cuisine at the North Park Grill. We also offer over 50,000 sq. ft. of meeting and event space. Come stay at the Embassy Suites Norman on your next visit to Norman. ... more less
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- Also Known As:
- Embassy Suites Norman Hotel Norman