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Embassy Suites by Hilton Norman - Hotel & Conference Center
Ranked #3 of 24 Hotels in Norman
Certificate of Excellence
O'Fallon, United States
1 review
“Great!”
Reviewed 6 March 2014

This hotel had everything one would want, complimentary breakfast and evening reception, indoor pool and hot tub. The suites are very comfortable to travel with multiple people. The hotel was beautiful and extremely clean.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Carla T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casey K, Manager at Embassy Suites by Hilton Norman - Hotel & Conference Center, responded to this review, 8 March 2014
To our valued guest,

I would like to thank you for choosing Embassy Suites Norman Hotel & Conference Center for your recent visit to Norman! We were honored to have you staying with us. I am glad we were able to make your time here an enjoyable one. Thank you so much for your kind comments. It is your feedback that helps to ensure that we are constantly improving our level of service. I hope if you find yourself in Norman again you will decided to stay with us.

Safe travels,

Casey
Assistant General Manager
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1,021 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (114)
Date | Rating
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English first
Paoli, United States
1 review
Reviewed 6 March 2014

We stayed, this time, for a quick getaway and had a wonderful time. The champagne and strawberries were a great surprise. We have stayed at this hotel since it opened and have never had a bad experience. Go as a couple or take the kids and have a wonderful time...

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Jeffrey C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casey K, Manager at Embassy Suites by Hilton Norman - Hotel & Conference Center, responded to this review, 8 March 2014
To our valued guest from Paoli,

On behalf of our entire hotel staff and myself – I would like to thank you for choosing Embassy Suites Norman Hotel & Conference Center for your recent visit to Norman! We were honored to have you staying with us. I wanted you to know that we greatly appreciate your comments. I hope if you find yourself in Norman again you will decided to stay with us.

Sincerely,

Casey Kittel
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Konawa, United States
1 review
Reviewed 4 March 2014

I was here on business. Everything was terrific. The only problem that I encountered was the wifi. Too many people were using it during the first day. The evening complimentary social was wonderful. The breakfast is great. The suites were huge.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Dawna R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casey K, Manager at Embassy Suites by Hilton Norman - Hotel & Conference Center, responded to this review, 6 March 2014
Dear valued guest,

Thank you for taking the time to review our hotel. We know how busy life can be and know you have a choice on where you stay. We strive to make a difference when guest come to stay with us and are glad you had such and experience.

We hope to if you find yourself in Norman again, you will be our guest again.

Best
Casey
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Farmington, New Mexico
Level Contributor
309 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 2 March 2014

Just got back from a one night stay in Norman at the Embassy Suites . The hotel looked almost new and was very clean. The rooms were comfortable and quiet. The pool was great..although it could have been a degree or two warmer. The cooked to order free breakfast was WONDERFUL as well as the service and wait staff. The only area of opportunity that stuck out was the front desk. They were professional, however didn't go out of their way to accommodate a bottled water or late checkout request and seemed put out by a request for an additional bottle of shampoo to the room.

Room Tip: We stayed on the 3rd floor near the elevator. Was a great room and no elevator noise.
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank AnB_4ever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casey K, Manager at Embassy Suites by Hilton Norman - Hotel & Conference Center, responded to this review, 6 March 2014
To our valued guest from Bartlesville,

Thank you so much for taking the time to share your feedback. We always appreciate your time and look for any opportunity to better our service. Your feedback is what helps us be the best in Norman. We will look forward to sharing with our team members this feedback in order to better our front desk service.

We do look forward to having you return. Do not hesitate to let us know if we may be of assistance!

Kind Regards,


Casey
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norman, United States
1 review
Reviewed 27 February 2014

My husband & I had a very quiet & relaxing time at the Embassy Suites. We were allowed an early check-in so we were able to enjoy an afternoon, evening & t morning. The hotel was quite. Our suite was clean, neat & well furnished. We will visit Embassy Suites again.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Patricia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casey K, Manager at Embassy Suites by Hilton Norman - Hotel & Conference Center, responded to this review, 6 March 2014
To our valued guest from Norman,

Thank you so much for your kind words. I am glad we were able to make your time here an enjoyable one and a relaxing one. Thank you for taking the time and making the effort to share your experience with us.

Sincerely,

Casey
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tecumseh, United States
1 review
Reviewed 25 February 2014

Staff is very helpful and the facility is very clean. We really enjoyed our stay. The complimentary breakfast is a plus so we don't have to leave the meeting area. We like the evening reception to get together with our other business partners to visit and have a relaxing time together.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Suzanne G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casey K, Manager at Embassy Suites by Hilton Norman - Hotel & Conference Center, responded to this review, 6 March 2014
Dear valued guest,

Thank you, for taking the time to rate Embassy Suites Norman! Our Embassy Suites mission is to “Make a Difference.” I would like to personally thank you for giving myself and Embassy Suites Norman Hotel & Conference Center the chance to “Make a Difference” through serving you during your travels. I certainly liked seeing that you enjoyed our hotel. We truly appreciate your comments and hope that you will keep us in mind if you ever find yourself in Norman in the future.

Sincerely,
Casey
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 20 February 2014

Overall hotel appears very nice and clean, stay at the hotel while visting the university of Oklahoma. My room had either spiders or bed bugs but I woke in the middle of the night when I felt s sting on back. The next morning when I checked my back was very red; by the time I got back to Texas my back was covered with red bites.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
2 Thank Susan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casey K, Manager at Embassy Suites by Hilton Norman - Hotel & Conference Center, responded to this review, 22 February 2014
To our valued guest from Dallas,

Thank you very much for taking the time to share your feedback. First and foremost, thank you for having stayed with us. We greatly appreciate your business and we know you have a choice in where you choose to stay.

I do sincerely apologize for anything that caused you to have a bad experiance, we will be reviewing with the appropriate staff members. It is our goal for everyone to have the best room and a great experience. I have no doubt that your feedback will serve to strengthen our process.

Once again, thank you. We do hope to have the opportunity to be of service in the future. Please do not hesitate to let us know if we may be of assistance.

Safe Travels,

Casey
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Norman - Hotel & Conference Center

Property: Embassy Suites by Hilton Norman - Hotel & Conference Center
Address: 2501 Conference Dr, Norman, OK 73069-6396
Phone Number:
Region: United States > Oklahoma > Norman
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Norman
#2 Romantic Hotel in Norman
#2 Family Hotel in Norman
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Embassy Suites by Hilton Norman - Hotel & Conference Center 3.5*
Number of rooms: 283
Official Description (provided by the hotel):
The Embassy Suites Norman - Hotel & Conference Center is located in the heart of Norman, Oklahoma just off I-35.We are perfectly situated to be your accommodation for visiting your favorite University of Oklahoma Sooner! If you are in town for business, we are located in the heart of the University North Park Retail and Business Development. We also offer a short drive up I-35 to Oklahoma City as well. If you are looking for things to visit - the Fred Jones Jr Museum of Art, Lake Thunderbird State Park, Little River Zoo, and Sam Nobel Oklahoma Museum of Natural History are all within a short distance of our hotel.Our hotel features two room suites with separate bedroom and living areas, free cooked-to-order breakfast, complimentary Manager's Reception, and excellent cuisine at the North Park Grill. We also offer over 50,000 sq. ft. of meeting and event space. Come stay at the Embassy Suites Norman on your next visit to Norman. ... more   less 
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Also Known As:
Embassy Suites Norman Hotel Norman

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