Of the three mornings I was there my room did not get serviced two of them, even after I complained the first time.
Breakfast arrangement was abysmal. Dining area way too small for the quantity of guests every morning; too few CLEAN tables, waits of 15+ minutes to order "cooked to order" items. Staffing #'s seemed to be one issue..... 1 guy cooking, as fast as humanly possible..... 2 people cleaning tables when they weren't standing around talking...... 1 guy to maintain the buffet aspect of the serving line. They ran out of lids for coffee cups, RAN OUT....
Then NO Late Check Out...... Even for frequent traveler, top level Hilton Honors member.
My first AND last time at this property!
- Official Description (provided by the hotel):
- The Embassy Suites Norman - Hotel & Conference Center is located in the heart of Norman, Oklahoma just off I-35.We are perfectly situated to be your accommodation for visiting your favorite University of Oklahoma Sooner! If you are in town for business, we are located in the heart of the University North Park Retail and Business Development. We also offer a short drive up I-35 to Oklahoma City as well. If you are looking for things to visit - the Fred Jones Jr Museum of Art, Lake Thunderbird State Park, Little River Zoo, and Sam Nobel Oklahoma Museum of Natural History are all within a short distance of our hotel.Our hotel features two room suites with separate bedroom and living areas, free cooked-to-order breakfast, complimentary Manager's Reception, and excellent cuisine at the North Park Grill. We also offer over 50,000 sq. ft. of meeting and event space. Come stay at the Embassy Suites Norman on your next visit to Norman. ... more less
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- Also Known As:
- Embassy Suites Norman Hotel Norman