BE CAREFUL! I made a reservation over 2 months in advance of the arrival date where I was required to prepay the full stay, but I was told that there was a cancellation policy of up to 7 days prior to arrival. I was verbally told this when I called in. My CC was charged in full, which I had known ahead of time. But...
When I received the confirmation in the mail, it said that it was non-cancellable. After contacting the hotel, I found out that if I were to make another, or new reservation, that there now is a cancellation policy in effect for the same weekend, but not mine was not part of that policy. So they have inconsistant cancellation policies in place for the same room, dates, and charges. It makes no sense and I was baited and switched.
They refused to reverse my reservation policy, so I am stuck if I have to make a change.
- Official Description (provided by the hotel):
- The Embassy Suites Norman - Hotel & Conference Center is located in the heart of Norman, Oklahoma just off I-35.We are perfectly situated to be your accommodation for visiting your favorite University of Oklahoma Sooner! If you are in town for business, we are located in the heart of the University North Park Retail and Business Development. We also offer a short drive up I-35 to Oklahoma City as well. If you are looking for things to visit - the Fred Jones Jr Museum of Art, Lake Thunderbird State Park, Little River Zoo, and Sam Nobel Oklahoma Museum of Natural History are all within a short distance of our hotel.Our hotel features two room suites with separate bedroom and living areas, free cooked-to-order breakfast, complimentary Manager's Reception, and excellent cuisine at the North Park Grill. We also offer over 50,000 sq. ft. of meeting and event space. Come stay at the Embassy Suites Norman on your next visit to Norman. ... more less
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- Also Known As:
- Embassy Suites Norman Hotel Norman