I stayed here for 5 days last month during a training session/ conference by my employer. While the rooms and grounds have been updated to reflect modern, pleasant décor there's a lack in attention to details ie easily visible fingerprints all over my room's bathroom and room door, dust and dirt in some of the common areas including the elevator, etc. On numerous occasions someone from our group had to alert the staff that the bathrooms near the meeting rooms were dirty or were out of toilet paper or that we needed a refill on water for our conference room, etc, etc, etc. The staff was friendly enough, but it just seemed they were inattentive and disengaged. I got wonderful, restful sleep in their beds and the pillows were great. Loved the pulsating showerhead with its great water pressure. No free breakfast here, I think that would be good to consider. The pool & Jacuzzi stayed nice and clean, the workout room was great, used it everyday and the equipment was well maintained. Overall, I'd stay here again if it was necessary but for the money I'd opt for a different 2.5 star due to lack of excellence. Our Regional Director has already said for the next conference in July they will NOT be using HGI in Norman again.
- Official Description (provided by the hotel):
- The Hilton Garden Inn Norman is ideally located just minutes from the University of Oklahoma and features spacious guest rooms, complimentary WiFi and an on-site Great American Grill restaurant. ... more less
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- Also Known As:
- Hilton Garden Inn Norman Hotel Norman
- Hilton Norman