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“Surprised at the size of the facility and quality of the...”

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Wyndham Garden Oklahoma City Airport
Ranked #33 of 151 Hotels in Oklahoma City
Reviewed 28 November 2013

  • Stayed: November 2013, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank Mark W
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Ladonna W, Front Office Manager at Wyndham Garden Oklahoma City Airport, responded to this reviewResponded 17 December 2013

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661 - 667 of 1,098 reviews

Reviewed 26 November 2013

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Wyndham Hotel and Resorts
Thank Clayton H
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Ladonna W, Front Office Manager at Wyndham Garden Oklahoma City Airport, responded to this reviewResponded 17 December 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 22 November 2013

The room was nice, was freezing cold when we got into room and the we entered the room, thermostat was broke they sent service guy up who turned it on to manual. After checked out we stayed one night and we're billed for two nights. Had to call and get a refund for the night. It was property just seemed to run into a lot of little issues.

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank Holly B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ladonna W, Front Office Manager at Wyndham Garden Oklahoma City Airport, responded to this reviewResponded 17 December 2013

Thank you for staying with us! I apologize for the inconveniences you experienced during your stay, but am happy we were able to resolve them. We hope you will stay with us again the next time you're in Oklahoma City.

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Reviewed 22 November 2013

Staff was very courteous and professional. Quiet and very clean rooms. Great location for a wide variety of dining choices and entertainment! Highly recommend!

  • Stayed: November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank Dane H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ladonna W, Front Office Manager at Wyndham Garden Oklahoma City Airport, responded to this reviewResponded 17 December 2013

Thank you for being our guest and for your review! We appreciate your business and look forward to seeing you again!

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Reviewed 21 November 2013

When you book a no smoking room, that is what you should get. At almost every hotel today, they make you sign a form at check in stating you will have a fine ($200-$300) if you smoke in the room. My question is, where does that money go?
My room was clean, but the smell of smoke was so powerful it made it difficult to sleep. I called the front desk and was told they were sold out. My directive to you is if you know you are going to be sold out, then you should ensure the rooms are clean and ready to rent. I told the front desk clerk in the morning, and she instantly defended "we were sold out". At this point, I was not looking for another room, I wanted to convey that it needed to be cleaned of smoke before it was rented out again. No apology or feedback from the front desk - so I have to rate the staff as inadequate. Check in was smooth and friendly, but when I presented a problem, the staff defended itself, rather than try to resolve my point of concern.
Couple of other points - this is a converted "outside door entry" hotel, so some rooms do not have an outside window, your window goes to a hallway that was added to make the rooms interior.
The hotel was recently upgraded, and the decorations are very nice. Had the room been a non-smoking room, I would have provided a positive review. So, if your room doesn't smell like smoke, you will probably enjoy your stay.

Room Tip: Get a non smoking room that hasnt been smoked in, and you should be fine.
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  • Stayed: November 2013, travelled on business
    • Value
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Thank Ribs_whiskey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ladonna W, Front Office Manager at Wyndham Garden Oklahoma City Airport, responded to this reviewResponded 22 November 2013

I apologize we failed to meet your expectations. We value all our guests and want everyone to enjoy their stay with us. We do charge a $250 environmental cleaning fee when a guest smokes in the room, as we are 100% non-smoking. We thoroughly clean the rooms when a guest goes against our non-smoking policy, but it is very difficult to get smoke completely out in one cleaning, as we must shampoo the carpet, clean the drapes, etc. When the hotel is sold out, we must utilize every room; otherwise, we would put that room down for further cleaning. I apologize we were unable to do more to better this situation. Please contact me at lwoodmansee@wyndham.com, as I'd like to ensure you are completely satisfied with your next visit. Thank you for bringing this to our attention and for being our guest.

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Reviewed 18 November 2013

  • Stayed: November 2013, travelled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Wyndham Hotel and Resorts
Thank 263amandas
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Ladonna W, Front Office Manager at Wyndham Garden Oklahoma City Airport, responded to this reviewResponded 22 November 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 18 November 2013

  • Stayed: November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank Dino D
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Ladonna W, Front Office Manager at Wyndham Garden Oklahoma City Airport, responded to this reviewResponded 22 November 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Wyndham Garden Oklahoma City Airport

Address: 2101 S Meridian Ave, Oklahoma City, OK 73108-1723
Phone Number:
Region: United States > Oklahoma > Oklahoma City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#26 Business Hotel in Oklahoma City
Price Range: £67 - £118 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Wyndham Garden Oklahoma City Airport 3.5*
Number of rooms: 244
Official Description (provided by the hotel):
Near Will Rogers Oklahoma City Airport with free 24-hour airport shuttle service Located just minutes from Will Rogers Oklahoma City Airport (OKC), our Wyndham Garden Oklahoma City Airport hotel offers proximity to the many delights of The Big Friendly, including the Oklahoma City Zoo, the Oklahoma City National Memorial and Museum, and several family-friendly amusement parks. We are nearby OKC's city centre and many corporations and, with onsite dining, free 24-hour airport shuttle service, and extensive meeting and event space, our hotel is the perfect destination for business and leisure travelers alike. Our friendly and hospitable front desk associates are at your service 24/7, and are happy to help with dinner reservations or a free ride to the airport on our 24-hour shuttle. Our business center is also open around-the-clock, and our Eat Refresh Live Café offers grab-and-go options if you're in a hurry. Leisure facilities include an extensive fitness area, heated indoor pool, and an arcade area for kids and adults alike. Guest rooms offer a great night's sleep, flat-screen TV, microwave, and mini-refrigerator, while overly spacious suites with wet bar and sitting room are perfect for weekend getaways. There are so many things to see and do just steps from our door. Take in a show, cheer on your favorite sports team, or go on a shopping spree. There are also several local businesses in the area, making our hotel the perfect place to work and play. ... more   less 
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Also Known As:
Wyndham Garden Oklahoma City Hotel Oklahoma City
Holiday Inn Oklahoma City
Oklahoma City Holiday Inn
Wyndham Garden Oklahoma City Airport

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