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“Good place to stay for business”

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Residence Inn Oklahoma City South/Crossroads Mall
Ranked #57 of 149 Hotels in Oklahoma City
Houston, Texas
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Good place to stay for business”
Reviewed 27 September 2013

My husband has been travelling to OKC from Houston weekly. I thought for this trip I would come with him. We chose this hotel as it offered a kitchen, separate bedroom and allowed dogs for an additional fee. Room was nice. Have the kitchen was very convenient. Great breakfast in the lobby each and every morning included with your room. Lots of options. They also offer a happy hour type dinner 2-3 nights a week. There is nothing overly memorable about the rooms. However, I would return because they do have the most amazing staff!! Very courteous and always willing to go above and beyond to assist you. Very enjoyable stay. Thanks!

Room Tip: Room on the first floor near the basketball court was a little noisy from time to time.
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  • Stayed September 2013, travelled on business
    • Value
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Helpful?
Thank Dawn O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chase R, General Manager at Residence Inn Oklahoma City South/Crossroads Mall, responded to this review, 18 October 2013
Thank you so much for providing feedback about your stay. I have taken your comments and shared with the staff.

We all hope to see you back soon!

Chase Rollins
General Manager
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137 reviews from our community

Traveller rating
    63
    34
    23
    13
    4
See reviews for
54
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7
50
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Any
English first
Houston, Texas
Level Contributor
72 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 11 March 2013

Great mobility to much of OKC area, near 2 interstates. Friendly and helpful front desk manager put me in a quiet room as requested. Room was spacious, the central heat/AC unit was quiet. Typical decor for an RI, I was pleased with this hotel as my base for several weeks. Good bed, two flat screens. When family came to visit we had room for everyone. Fully equipped kitchen meant I could eat healthy while on the road. Typical nice hot breakfast as you'd expect. Renovations are underway, so I imagine it will only improve.

Room Tip: Ask to be away from highway
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  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank John_crudeoil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMRISouth, General Manager at Residence Inn Oklahoma City South/Crossroads Mall, responded to this review, 15 March 2013
Thank you so much for this wonderful feed back. I have shared your comments on your experience with all of the staff.

Thank you again and we look forward to having you back here at The Residence Inn Oklahoma City South.

Chase Rollins
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level Contributor
185 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 21 February 2013

I recently stayed at this Residence Inn on a business trip since it was close to the office where I had a meeting. There is really nothing in the area except for the restaurant that is basically in the parking lot and the movie theater. Everything else at the Crossroads Mall appeared vacant. The hotel is convenient to the highway but otherwise there is nothing really good or bad about the place.

The place seemed a little out dated and could stand a make over. The room was clean but the bed was a little too soft for me. The breakfast area needs a make over as well. The food was so-so - nothing to brag about and probably slightly worse than most other places.

The staff was very friendly and courteous.

Overall average, the price was right and it was convenient for work.

Room Tip: ask for a room that is not located on the highway side
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  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank exptraveller501
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMRISouth, General Manager at Residence Inn Oklahoma City South/Crossroads Mall, responded to this review, 26 February 2013
Thank you for sharing your experience about your stay. We are very sorry we did not meet your expectations. We are doing a lot of changes to better accommodate our guests. We really value your feedback so we can improve the areas that need special attention.

The Crossroads mall is under new management and is planning a grand reopening in the near future. We are extremely excited about the new shops coming to the area and the new development thats taking place near us. Again, we apologize for any inconvenience we may have caused you. We hope you give us another chance to make it up to you.

Chase Rollins
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ames, IA
Level Contributor
157 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed 29 December 2012

We recently stayed here going and coming on a trip to Texas. Lobby area is attractive and staff are very friendly. The place was clean, but rooms could use some maintenance. One of the rooms we stayed in had duct tape holding the molding together on the kitchen floor and the beds were soft--could use replacing. One big plus, however, is that the hotel has 2-bedroom suites at a reasonable rate--a great thing for travelling families.

  • Stayed December 2012, travelled with family
    • Value
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Helpful?
Thank williedillo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
118 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 12 October 2012

The front desk was very rude and slow. We are Marriott members so I expected the level of service we are used to, not here! Housekeeping was friendly but that's about it. The rooms are old and dingy. We would have left immediately, but we were all tired and needed a break from the car. We will not be staying for breakfast. Hopefully my car will still be out front in the morning.

  • Stayed October 2012
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank llaugh8424
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wichita, Kansas, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 October 2012

Stayed for a week. Clean, comfy beds, good meals. Had a issue two nights with person staying above us having a very loud party. Had a one and three yr old trying to sleep. Talked with desk and they took care of it immediately. It was instantly quiet and so much appreciated by us. There are places to eat close. Our rooms were clean and all the employees were very friendly. We enjoyed our stay so much. Thank you!

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Curly14u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oklahoma City, Oklahoma
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 October 2012

Wonderful and helpful staff, breakfast was good and evening social hour was more like dinner. Sheets were soft and I have never seen a cleaner place..some one was always cleaning but never in the way of guests. Staff was always helpful. I would recommend this for meetings and just visit's to the city.

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank onceuponatime167
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMRISouth, General Manager at Residence Inn Oklahoma City South/Crossroads Mall, responded to this review, 11 October 2012
Thank you for the good review. I always enjoy sharing all of the reviews with the staff. This will definately put a smile on everyone's face today. Thank you again for the smile. Please stay with us again when you come back to the area. I hope you enjoyed your time in Oklahoma City.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Residence Inn Oklahoma City South/Crossroads Mall

Property: Residence Inn Oklahoma City South/Crossroads Mall
Address: 1111 E I 240 Service Rd, Oklahoma City, OK 73149-4405
Region: United States > Oklahoma > Oklahoma City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #57 of 149 Hotels in Oklahoma City
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Residence Inn Oklahoma City South/Crossroads Mall 3*
Number of rooms: 90
Official Description (provided by the hotel):
A leader among Oklahoma City, OK hotels, Residence Inn South/Crossroads Mall is your home-away-from-home for short and extended-stays. Our central location is key. Find our comfortable Oklahoma City accommodations at the intersection of I-35 and I-240, just 10 minutes from Will Rogers World Airport, 5 miles from downtown and the Bricktown entertainment district and minutes from Tinker Air Force Base. Outshining other Oklahoma City extended stay hotels, we offer free breakfast, free Wi-Fi, on-site market, indoor pool, fitness center, SportCourt® and evening social hours with free light dinner (M-TH). Our sizeable suites feature separate living areas, fully-equipped kitchens and superb bedding for a full night's rest. Guests of Residence Inn South/Crossroads Mall should take advantage of enticing perks such as Marriott Rewards® and easy group booking. Whether relocating or visiting just a few days, make the favored choice of extended stay Oklahoma City, OK hotels: Residence Inn by Marriott OKC South. ... more   less 
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Also Known As:
Residence Inn Oklahoma City South/Crossroads Mall Hotel Oklahoma City
Oklahoma City Residence Inn

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