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“Very good and reasonable rates for our countrys civil servants.”

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Broadway Inn & Suites
Ranked #79 of 151 Hotels in Oklahoma City
Reviewed 30 May 2014

I recently stayed at the Best Western Business Suites in Oklahoma City and the rates for government employees were very reasonable. I recomment this hotel for anyone on government business or who is staying there and want to use their employee perks. The breakfast was very nice with hot food and drinks. I would recommend this hotel to my friends and family.

Room Tip: I cant tell you which room or side of the hotel to stay on because it didnt matter to me lol.
  • Stayed: May 2014, travelled solo
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Thank Ronald G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestGM, Manager at Broadway Inn & Suites, responded to this reviewResponded 9 June 2014

Thank you for taking to tell us of your satisfaction with our accommodations and service during your recent visit at our hotel. We certainly enjoyed having you with us. We consider dedicated and competent staff members like all employees our most valuable assets. I am very pleased that you acknowledged all of our efforts. We appreciate your patronage and hope you will stay with us at the Best Western Plus Broadway Inn & Suites the next time you are in Oklahoma City. We look forward to your return.

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Reviews (318)
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246 - 252 of 318 reviews

Reviewed 28 May 2014

very bad area - old old old - needs a major upgrade - showeres were a trickle - beds hard - rugs old and worn - patio door did not work - bedding was so old and worn looked like it came from the good will - only good thing was they take dogs -

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Best Western
Thank michaelgT1079FS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestGM, General Manager at Broadway Inn & Suites, responded to this reviewResponded 4 June 2014

Dear michaelgT1079FS:

Thank you for your comments concerning your stay at the Best Western Plus Broadway Inn & Suites. We appreciate your taking the time to write a review and hope you will accept our apologies for any inconvenience you experienced.

We assure you had the Guest Services Department been contacted about the shower pressure and the patio door, the issues would have been addressed immediately by a maintenance man.

Furthermore, our maintenance staff flips or rotates all of our mattresses quarterly based on the manufacturer’s instructions to ensure maximum comfort.

Finally, we shared your comments regarding the carpet and bedding with our housekeeping and maintenance staff and both issues were addressed immediately.

Please know that your feedback is extremely valuable to us. Feedback such as your assists us in improving our service and property on a daily basis.

It is our hope that you will give us another opportunity to serve you. Again, we apologize for the inconvenience during your stay.

Sincerely,
Management

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Reviewed 27 May 2014

Dirty rooms, sagging floors, mold on room ceiling, mildew in toilet, hallways reeked of cigarette smoke, elevator sticky from spill that wasn't cleaned up until next morning, room refrigerator didn't work. Overall a disgusting experience that has turned me off of all Best Western hotels.

  • Stayed: May 2014, travelled solo
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Review collected in partnership with Best Western
Thank Sharon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestGM, General Manager at Broadway Inn & Suites, responded to this reviewResponded 29 May 2014

Dear Sharon B:

Thank you for taking the time out of your schedule to write a review.

It is with great concern that we are responding to your review regarding your recent stay at our hotel. We sincerely apologize for the substandard condition of your room. At Best Western Plus Broadway Inn & Suites, we take great pride in our high standards of housekeeping and maintenance. Unfortunately, you experienced a time when we obviously did not meet those standards.

Please know that your comments and issues were brought to the attention of our housekeeping and maintenance staff and were addressed immediately.

Please accept my sincerest apology in this matter. I hope that you will give us another opportunity to regain your trust.

Sincerely,
Management

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Reviewed 20 May 2014

We stayed there with our 3 yr old and found the king size suite to be very comfortable. We had to ask for a blanket and for extra towels(we were only given 2), but the front desk quickly accommodated us. The breakfast is warm and filling, serving eggs, sausage, biscuits and gravy, in addition, to waffles, cereals, pastries, etc. The bathrooms were clean and nicely sized. We thought it was a great value for the money and we would stay there again. It was very convenient to the zoo and the science museum. Not too far from downtown either.

Room Tip: Our room's window did face the electronic sign which of course is lit all night. Thankfully the...
  • Stayed: May 2014, travelled with family
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Thank vallee76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestGM, General Manager at Broadway Inn & Suites, responded to this reviewResponded 21 May 2014

Thank you for taking the time to write to tell us of your satisfaction during your recent visit at the Best Western Plus Broadway Inn & Suites. It is always gratifying to know that our performance was effective and appreciated. Thanks again, and we hope you'll choose Best Western Plus Broadway Inn & Suites the next time you're in Oklahoma City.

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Reviewed 15 May 2014

Very friendly, accommodating hotel staff in a great location for the driving traveler heading northeast on I-44, close to many services, dining, etc. In-house dining is in process of being remodeled. Full, varied breakfast is offered. Good value.

  • Stayed: May 2014, travelled with friends
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Review collected in partnership with Best Western
Thank Jeanne D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestGM, General Manager at Broadway Inn & Suites, responded to this reviewResponded 21 May 2014

Thank you for taking the time to write a review following your visit to the Best Western Plus Broadway Inn & Suites. It is always gratifying to know that our efforts were effective and appreciated. We hope you will stay with us the next time you are in Oklahoma City. We look forward to your return.

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Reviewed 30 April 2014

You cannot go wrong here. we used a coupon from the Welcome Center and got a mini suite for $60. Very clean, nice desk personnel. Comfy bed. I would recommend this property to family and/or friends. Loved the shower. Pillows were great (even though I always bring my own)

  • Stayed: April 2014, travelled as a couple
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Thank judishia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestGM, General Manager at Broadway Inn & Suites, responded to this reviewResponded 1 May 2014

Thank you for your kind response following your visit to the Best Western Plus Broadway Inn & Suites. It is always gratifying to know that our performance was effective and appreciated. I am grateful you took the time to let us know of your satisfaction and hope you will stay with us the next time you are in the Oklahoma City. We look forward to your return.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 April 2014

Getting caught in a hailstorm on the way to Oklahoma City was not a lot of fun but we found it and were pleasantly surprised how nice the hotel was. Unfortunately, it was undergoing some remodeling so the pool was closed as well as the restaurant. But since it was going to snow the next day, the pool didn't matter! Yes folks, rain, snow and hail in mid April. Wow. But the room was nice and clean and comfortable. That's what we were really looking for a one night stopover on our way to Lawton. The desk clerk was very nice and gave us a list of nearby places to eat. It would have been nice to have the restaurant right there, but sometimes you just have to go with a Plan B. The breakfast area was open in the morning and the breakfast served was more than adequate and very tasty.

Room Tip: If a pool is important, be sure to ask if it has reopened. Also, watch carefully for the entrance. T...
  • Stayed: April 2014, travelled as a couple
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Thank Dabo71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestGM, General Manager at Broadway Inn & Suites, responded to this reviewResponded 25 April 2014

Thank you for completing the online survey following your recent stay at our property. Your business is very important to us and we value your feedback. by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see the new improvements. Thank you again for choosing the Best Western Plus Broadway Inn & Suites.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Broadway Inn & Suites

Address: 6101 N Santa Fe Ave, Oklahoma City, OK 73118-7526 (Formerly BEST WESTERN PLUS Broadway Inn & Suites)
Region: United States > Oklahoma > Oklahoma City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #79 of 151 Hotels in Oklahoma City
Price Range: £42 - £65 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Broadway Inn & Suites 2.5*
Number of rooms: 96
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, TripOnline SA, Hotels.com, Ebookers, Cancelon, Evoline ltd, HotelQuickly, getaroom.com and 5viajes2012 S.L. so you can book your Broadway Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Broadway Hotel Oklahoma City
Best Western Broadway Inn And Suites
Best Western Oklahoma City
Oklahoma City Best Western
Broadway Inn & Suites Oklahoma City

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