We have stayed at other Choice places, just never the low end of the spectrum. The place was clean, had plenty of fresh towels, and toiletries. Breakfast was very basic. Totally carbs. Coffee was good and hot...which is important to me. Unfortunately, we stopped in rather late for us since we weren't sure where we would end our drive for the day. After we checked in, my husband noticed that there was a special going on that if you stayed two separate times at Choice hotels you could get a $50 gift card. Since we were on a rather long driving vacation that was a distinct possibility. However, as we learned, we had to, prior to checking in, register online for the special deal. We didn't know about it since we didn't have access to that info until we were checked in. Right away at the suggestion of the night desk clerk we called and registered for the deal. I should add, that we were already members of their 'frequent customer club". I was told to check back in 4 days to see if they would go ahead and count our stay in OK City as our first night of two for the special. I did this, and was told by Arthur from Customer service that if we stayed one more night they MIGHT count our first night in OK City. No promise though. I then asked to speak to a supervisor, he was very hesitant to give me one, asking why I needed one. I said, I'm not happy....that's a good enough reason. After holding for 8 minutes, I hung up. I don't think we will stay at another Choice Hotel anywhere if we have other options (choices). Rules that are that difficult to abide by shouldn't be made. It just isn't good for customer relations.
- Official Description (provided by the hotel):
- Platinum ranked Sleep Inn and Suites (2012).We have 15 mbps download high speed internet, new 37 inch flat screens, and a free HOT breakfast including sausage and eggs and waffles.Located close to Frontier City, Edmond, and downtown OKC.If you want a clean and comfortable stay, come check us out! ... more less
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- Also Known As:
- Sleep Inn Oklahoma City
- Oklahoma City Sleep Inn
- Sleep Inn & Suites Oklahoma City