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Homewood Suites by Hilton Oklahoma City-Bricktown
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Reviews (683)
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All reviewsgreat locationvalet parkingwithin walking distanceball parkfull kitchenself parkbricktown areaone bedroom suitebaseball gamevalet servicethe river walkgarden innper dayfree breakfastbrick towngreat roomdefinitely stay here again
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645 - 650 of 683 reviews
Reviewed 8 June 2014

Unable to unload vehicle without having to use valet service...Beds are EXTREMELY uncomfortable, would be better off sleeping on floor. Heard every door door closing when people exited their rooms, heard every toilet in floor above flush... Not worth the money spent for 1 night, will not stay again!!!!!

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Homewood Suites by Hilton
2  Thank Michael W. B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gail S, Sales Manager at Homewood Suites by Hilton Oklahoma City-Bricktown, responded to this reviewResponded 9 June 2014

Dear Michael,

I do apologize for the inconvenience you experienced during your stay at our hotel. Please let me assure you a member of our management team will be in contact with you today.

Our guests are our number 1 priority and we work very hard to make certain every guest experience is as amazing as it could possibly be. Please know your experience is the exception and not the rule. I will personally take your feedback to our valet and maintenance teams to work at resolving the issue.

In the meantime, please feel free to contact me directly should you have any questions.

Very truly,

Gail Smith, Sales Manager
Homewood Suites by Hilton, OKC-Bricktown

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2014

My daughter and I stayed at the Homewood Suites in Bricktown for seven nights while we were in OKC for the NCAA Women's Softball World Series. We found the staff to be friendly and the room clean and comfortable. The beds were very comfortable and it was nice having a kitchen with a full sized fridge and dishwasher. We also used the laundry facilities and found the washer and dryer to be very good. The location of the Homewood Suites was great. It was within walking distance of many restaurants and downtown. I found the price to be on the high end but that is the price you pay for being downtown.

  • Stayed: June 2014, travelled with family
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Thank Charles C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gail S, Sales Manager at Homewood Suites by Hilton Oklahoma City-Bricktown, responded to this reviewResponded 9 June 2014

Hello Charles!

We love our NCAA Women's Softball World Series fans! What a great week we had and are very much looking forward to next year.

I will make a point to share your comments with our team. They always love to hear they are appreciated.

Please do come back and stay with us next year! We're looking forward to it.

Gail Smith, Sales Manager
Homewood Suites by Hilton, OKC-Bricktown

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

This was a very nice hotel, which offered a full kitchen including stove, full size fridge and full size dishwasher (?). Though it was nice, I find the Hampton Inn right next door to be a much better value.

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Homewood Suites by Hilton
Thank Kyle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gail S, Sales Manager at Homewood Suites by Hilton Oklahoma City-Bricktown, responded to this reviewResponded 29 May 2014

Hello Kyle!

We appreciate you taking time out of your day to write a review of our hotel. We are very grateful for feedback. I will pass along the information you provided to our team as we are always looking for new ways to provide the best possible value to our guest. Please feel free to contact me directly if you have more suggestions.

All our best,
Gail Smith, Sales Manager
Homewood Suites by Hilton, OKC-Bricktown

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2014

All I can say is we were definitely blown way! The staff were all amazing and friendly! There was not one thing that disappointed us. We highly recommend this hotel. We will definitely be back! Thank you everyone for making our stay as pleasant and enjoyable as it was!

  • Stayed: May 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Daiel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gail S, Sales Manager at Homewood Suites by Hilton Oklahoma City-Bricktown, responded to this reviewResponded 27 May 2014

Hello Daiel!

We are definitely blown away by your amazing review of our hotel! This is why we love our Canadian friends. I will share your glowing review with our teammates and pass along your gratitude. Please come back and see us very soon!

Warm regards,
Gail Smith, Sales Manager
Homewood Suites by Hilton OKC-Bricktown

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2014 via mobile

This was our first time to stay here and will be our go to when in OKC! The service is fantastic and very friendly. Every employee spoke to us and went out of their way to be sure we were happy. Great location across from Bricktown! It butts up to the baseball stadium also!

Stayed: May 2014, travelled as a couple
Thank Dhackler30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomewoodBricktown, Director of Sales at Homewood Suites by Hilton Oklahoma City-Bricktown, responded to this reviewResponded 22 May 2014

A big shout out to our friends from Bartlesville!

Thank you so much for taking time out of your day to write a review about our hotel. It is very important to our team that we make every guest feel welcome! I am so glad our efforts are paying off. One thing is so apparent when you stay with us, our team members LOVE to work here.

Please come back soon!

All our best,
The Homewood Suite by Hilton OKC-Bricktown team

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