I walked into the room and the cigarette smell hit me like a brick. I asked if it was a smoking room and they said no and they would get me another room but it would take a little while. I was in a hurry to make a funeral so I jumped in the shower and the tub would not drain at all. When I returned to get the key for the 2nd room the smell was even worse. I asked for a refund and I was denied. I ended up booking another hotel. They could not pay me to stay there.