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“Will not be back for sure”

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Residence Inn Oklahoma City Downtown/Bricktown
Ranked #27 of 148 Hotels in Oklahoma City
Certificate of Excellence
Arlington
Level Contributor
57 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Will not be back for sure”
1 of 5 bubbles Reviewed 12 July 2014

Let me start with.... bad bad bad experience.This is not right to charge $$$ during construction. Dirty bathroom, reused countertops, not properly installed, that is why I know they reused, door in my room did not work and internet was not functioning too, not wireless not even earth net cable. Was promised that on my second night stay door will get fixed, but later learned that they really did not mean it.

Room Tip: get different hotel in the area
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  • Stayed July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Cherie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OKCHotelManager, General Manager at Residence Inn Oklahoma City Downtown/Bricktown, responded to this review, 14 July 2014
Thank you for staying with us at the Residence Inn by Marriott OKC Bricktown. We did recently complete a full guest room renovation to make our suites brand new! Please accept my apology for not exceeding your expectations. We will review your comments and make immediate improvement.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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308 reviews from our community

Traveller rating
    182
    90
    19
    9
    8
See reviews for
91
61
19
86
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Level Contributor
8 reviews
5 of 5 bubbles Reviewed 8 July 2014

My grand daughter and I attended the final game of the 2014 WCWS in OKC. Residence Inn loaded the bases with location, service and cleanliness, then the Florida Lady Gators knocked it out of the yard!! First thing we saw in the lobby at check it was Hannah Rogers and other team and staff members!!
It was an awesome stay and we plan to be back for 2015. No complaints here.

Room Tip: upper floor, facing the river, away from elevators
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  • Stayed May 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Charles D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Juan Capistrano, California
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 7 July 2014

With kids and dogs in tow this is the place to stay !!! Great location , pool and beautifully renovated !!!
Excellent all the way around !! We walked to dinner along the bricktown canal , it was lovely after a really car ride !!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NurseKaren44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 28 June 2014

Stayed on the 6th floor where the rooms had just been refurbished. Rooms are large, with comfortable beds and attractive, clean finishes. The outdoor pool is larger than most hotel pools. Best of all is the location of the hotel. There are wide, meandering sidewalks that lead to the ball park and Bricktown. Great choice for buisness travelers and families.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leslie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shawnee Mission, Kansas
Level Contributor
102 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

We loved the location of this hotel and we are almost always thrilled with Residence Inns. Walking distance to many restaurants in Bricktown, very short drive to downtown, easy access to highways to get anywhere in OKC fast. The staff was super friendly and the breakfast and evening meal were great. You really could make a meal of the happy hour thing. We had a 2 bedroom, 2 bathroom and seriously so much room! Fabulous.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Laurel113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tulsa, Oklahoma
Level Contributor
69 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 24 May 2014

Very enjoyable stay! Accommodations were clean and comfortable. Friendly, knowledgeable staff. So convenient to Ballpark and Chesapeake Arena and great restaurants. Will stay here again when I travel to Oklahoma City.

Room Tip: I always ask for a quiet room on a high floor away from elevators.
See more room tips
  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank raesunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Worth, Texas
Level Contributor
124 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 bubbles Reviewed 14 May 2014

We were a group of 6 ladies - 3 from Oklahoma and 3 from Texas. Us Texas ladies took the train from Fort Worth right into Bricktown (OKC). The Oklahoma ladies drove in and met us as we got off. It was a long 4 or 5 block walk to the hotel - but with a rolling bag it was fine.

The hotel was clean and the staff pleasant. 4 of us shared a suite - which was nice as it included a kitchen area. The breakfast was crowded but that's to be expected on a weekend.

The hotel sold the water ferry passes and the water ferry will pick you up right outside the hotel.

The pool was nice and they had an indoor jacuzzi but we didn't use it.

Overall great location - within walking distance of all the things Bricktown has to offer.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank seauonboard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Residence Inn Oklahoma City Downtown/Bricktown

Property: Residence Inn Oklahoma City Downtown/Bricktown
Address: 400 E Reno Ave, Oklahoma City, OK 73104-7001
Region: United States > Oklahoma > Oklahoma City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#15 Family Hotel in Oklahoma City
#18 Romantic Hotel in Oklahoma City
#30 Business Hotel in Oklahoma City
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Residence Inn Oklahoma City Downtown/Bricktown 3*
Number of rooms: 151
Reservation Options:
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Also Known As:
Residence Inn Oklahoma City Downtown / Bricktown Hotel Oklahoma City
Oklahoma City Residence Inn
Residence Inn Bricktown

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