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“Awesome business stay”

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Best Western Plus Barsana Hotel & Suites
Ranked #49 of 150 Hotels in Oklahoma City
Certificate of Excellence
arlington, United States
1 review
“Awesome business stay”
Reviewed 27 March 2014

Justin and Sherry was really great. The rooms were very clean and all the staff was friendly. there are many things around the hotel to eat. This is by far the Best hotel i found in the city area and will be back next week.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Cesar T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServicesPro, General Manager at Best Western Plus Barsana Hotel & Suites, responded to this review, 28 April 2014
Dear Cesar T

Thank you for your kind words. All the staff was very happy about the comments of the hotel. They work hard to make all guest happy and are thrilled when they achieve that feeling from the guest. We would love to see you again and I hope you had a safe trip home.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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300 reviews from our community

Traveller rating
    155
    87
    28
    14
    16
See reviews for
114
65
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75
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Bethlehem, Pennsylvania
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 March 2014

Our trip was for wrestling. The hotel was very clean, the staff was very friendly. The rooms were very nice with a sofa in the King Room suite, the beds were very comfortable. Breakfast was great, the woman who brought all the items was busy constantly, I applaud her (don't know her name). Overall, I would stay at this hotel and recommend it to anyone who is going to Oklahoma City, close to everything.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank bananacake60789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServicesPro, Manager at Best Western Plus Barsana Hotel & Suites, responded to this review, 27 March 2014
Dear Bananacake60789,

The staff and my self are really happy you loved your stay. I have informed all the staff about your comments and Lidia the breakfast attendant was really happy. Glad you have a fun trip to OKC, and hope you made it home safely.
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Clio, Michigan
Level 1 Contributor
2 reviews
Reviewed 24 March 2014

This place was disgusting. The first room we were given was full of ants crawling on the bed and walls. The next room was the same. We immediately checked out of there and was told no charge. Guess what, they charged us anyway. The pool was disgusting and there was no coffee 24 hours as they say there is. I

Room Tip: Stay away from this place. It is disgusting!!!
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  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LRAY2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServicesPro, Manager at Best Western Plus Barsana Hotel & Suites, responded to this review, 27 March 2014
Dear LRAY2014,

I am sorry to hear about your stay. I have however checked the room and payment method. I was sorry to see it charged and I did issue a refund this morning. We have called our local pest control they have been here to take care of the issue. I am truly sorry for the inconvenience this has caused you and your family.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kennewick
Level 6 Contributor
288 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 21 March 2014

This is a newer facility but was $60 more than another Best Western (Saddleback Inn). We spent the night prior at the Saddleback Inn but due to it being sold out the next night we had to get a room at this hotel. Saddleback is an older facility but the amenities and location were better. In my opinion this hotel is just average and does not rate the higher price, but due to the NCAA wrestling event the city downtown hotels were sold out.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank harv2u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServicesPro, Manager at Best Western Plus Barsana Hotel & Suites, responded to this review, 27 March 2014
Dear harv2u,

I am sorry your stay didn't meet you expectations. We thrive to make all our guest stay as enjoyable and comfortable as possible. I do hope you had a great trip back home.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level 5 Contributor
74 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 21 March 2014

This hotel is very nice. The lobby is great with lots of light and a very great staff. The room is also very nice, again with lots of light and a nice TV. It's also very easy to reach this hotel from the interstate. Overall, a great hotel at a great price.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tedsmith68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServicesPro, Manager at Best Western Plus Barsana Hotel & Suites, responded to this review, 27 March 2014
Dear Tedsmith68,

Thank you for your kind words. All the staff was very happy about the comments of the hotel. They work hard to make all guest happy and are thrilled when they achieve that feeling from the guest. We would love to see you again and I hope you had a safe trip home.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ponca City, Oklahoma
Level 4 Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 20 March 2014

We booked a room through Expedia (pre-paid) and added a 2nd room a few days later by phoning the hotel. They called around 10 pm the night we were checking in to confirm our TWO rooms and that we would be coming. When we got checked in, we were given keys to 2 rooms, but one room had people in it. When we went to the desk, they informed us that the people had decided to extend their stay but someone neglected to put it in the computer and that they HAD NO MORE ROOMS. We asked to speak to the manager and the desk clerk would not let us. He said he could not call him that late at night but that he would be in the next morning. He offered us a rollaway bed. We went to eat. Our son had to drive 2 hours (125 miles one way) back home because there was no room for him. When we got back from eating, the rollaway bed was in the room, but not set up. The only sheet had a big hole in it. There were no pillows. We called for another sheet and pillows. In the morning we had to call for more towels. The manager was NOT in the next morning and we were told he would be in the following morning. Again, the morning desk clerk refused to call him. Expedia refunded the room that we had pre-paid and the hotel did not charge us for the other room. We did not get breakfast and the water pressure was awful.

Room Tip: I cannot recommend this hotel.
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DonReneeY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServicesPro, Manager at Best Western Plus Barsana Hotel & Suites, responded to this review, 27 March 2014
Dear DonReneeY,

I am truly sorry to hear about your stay. I have showed all the staff this comment and showing them the importance of every guest and how we need to do everything in our power to do our job right and make all guest happy. It sadden me to read that their was people in the room. that is a Hugh error that should of never happened. Sorry about your son having to drive all the way back home. I hope you all had a safe trip back home.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 20 March 2014

don't pay for a stay here, it was not good at all, low water pressure, no food at breakfast, staff at check out did not care. Problem with clogged bathroom in hotel lobby, not fixed when reported. cheaper price doesn't work if the service provided is this bad.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank 800davidy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServicesPro, Manager at Best Western Plus Barsana Hotel & Suites, responded to this review, 27 March 2014
Dear 800davidy,

I am sorry about your stay, I did address the issue with the water pressure with our city and hotel maintenance. We corrected the pressure issue with the nozzle that was in the room. I have talked to the staff about not reporting issue/and sorry how they treated a valued guest as your self poorly to our hotel standards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Barsana Hotel & Suites

Property: Best Western Plus Barsana Hotel & Suites
Address: 7701 C.A. Henderson Blvd, Oklahoma City, OK 73139-2422
Phone Number:
Region: United States > Oklahoma > Oklahoma City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Oklahoma City
#26 Family Hotel in Oklahoma City
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Plus Barsana Hotel & Suites 2.5*
Number of rooms: 63
Official Description (provided by the hotel):
There are many restaurants nearby. Downtown, airport, and amusement park are all within 5 miles. Easy access to many highways. Your home away from home. ... more   less 
Reservation Options:
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Also Known As:
Best Western Plus Barsana Hotel And Suites
Best Western Plus Barsana Hotel Oklahoma City
Oklahoma City Best Western
Best Western Plus Barsana Hotel & Suites Oklahoma City

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