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“One of the best Best Western I stayed at”

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Best Western Plus Barsana Hotel & Suites
Ranked #44 of 149 Hotels in Oklahoma City
Certificate of Excellence
Feucht, Germany
2 reviews
“One of the best Best Western I stayed at”
Reviewed 26 April 2014

Very nice, helpful and friendly staff. Big and clean rooms. Everything in very good condition.
Although close to the Interstate the rooms are very quiet. Enough eating out facilities around the hotel. Big selection of food for breakfast. (Scrambled eggs, bacon, gravy etc.)

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Klaus J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServicesPro, General Manager at Best Western Plus Barsana Hotel & Suites, responded to this review, 28 April 2014
Dear Klaus J

Thank you for your kind words. All the staff was very happy about the comments of the hotel. They work hard to make all guest happy and are thrilled when they achieve that feeling from the guest. We would love to see you again and I hope you had a safe trip home.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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286 reviews from our community

Traveller rating
    149
    84
    26
    14
    13
See reviews for
107
64
15
71
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Illinois
Level Contributor
1,055 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 370 helpful votes
Reviewed 20 April 2014

We spent one night here after going to the memorial and then heading on to Texas. The room was a little on the small side. However, the bed was very comfortable and the room was nice and clean. There were a few minor problems - no trash can in the bathroom and the pillows were awful. They were small, square and very high. The only other problem was kind of major to us, the chair and ottoman each had a huge nasty stain on them. We didn't go near either one and did not even lay our clothes on them. There is a complimentary breakfast. It was not much, but it was enough to get us through to lunch. All in all this is a nice place and we would stay here again, but bring our own pillows!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J-W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServicesPro, General Manager at Best Western Plus Barsana Hotel & Suites, responded to this review, 28 April 2014
Dear J-W

Thank you for your comment. We have talked to the maintenance staff and housekeepers about the stains and missing trash can in the room. how important it is that we clean it and tell someone to get/replace an item that is gone. We would love to see you again and I hope you had a safe trip home.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Corinth, TX
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 April 2014

Great price, nice large and very clean room. Lovely staff. Will stay here again when I have business in the area. Location is close to Highways and to great restaurants. There was a variety of food on breakfast bar - personally not a fan of precooked eggs.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Pinkie87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServicesPro, General Manager at Best Western Plus Barsana Hotel & Suites, responded to this review, 28 April 2014
Dear Pinkie87,

Thank you for your kind words. All the staff was very happy about the comments of the hotel. They work hard to make all guest happy and are thrilled when they achieve that feeling from the guest. We are talking to our food representative about how we can change our eggs to better provide the guest. We would love to see you again and I hope you had a safe trip home.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Asheville, United States
2 reviews
Reviewed 3 April 2014

Hotel and service about average. Check in/out was fast and smooth. Room had burned out lamp. Water flow in sink was minimal. Breakfast below average for BW. Room was quiet and dark. Location convenient to I40 and central to our needs.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Dennis M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServicesPro, General Manager at Best Western Plus Barsana Hotel & Suites, responded to this review, 28 April 2014
Dear Dennis M;

I would like to apologize for your stay not meeting you expectations. We have talked to the Maintenance staff how these issues, and we have just recently replaced all our faucets to a stronger water flow, and we talked to the housekeepers about testing all lamps/remotes to check that they all work and replace if their not. I am sorry about the issues of your stay, but I would like to see if you can give us another chance and stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Worth
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 31 March 2014

We have family in the area and stay in the area at least once a month. Thought I would try to save a little money this time and went through Priceline which was a horrible experience by itself but thought we would make the best of it. This hotel doesn't appear to be very old but the chair and ottoman in our room was dirty and ragged. The grout in the shower was missing and coming off. The breakfast was good and actually had warm food! The pool was small and didn't look appealing so we didn't get in. The staff was very friendly but the walls are thin and I heard kids running the halls most of the night and didn't get much sleep. I left wondering what the word Plus really means to Best Western Hotels?

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kathy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServicesPro, General Manager at Best Western Plus Barsana Hotel & Suites, responded to this review, 28 April 2014
Dear Kathy W,

I would like to thank you for your comment and we have been talking to the Housekeepers and Maintenance staff and started a new Deep Cleaning program to keep everything clean and fresh. Our breakfast attendant was very happy and thankful for the kind words. I do hope that you will come back and give us another chance. Hope you have a great summer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tishomingo, United States
1 review
Reviewed 31 March 2014

Hotel was clean and looked very nice. Location was OK, kind of out of the way. Hotel staff could not look up Rewards # and I did not have my card with me so that was disappointing. Staff was friendly otherwise.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Alan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServicesPro, General Manager at Best Western Plus Barsana Hotel & Suites, responded to this review, 28 April 2014
Dear Alan B,

We are sorry for the issue that occurred during your stay, We have had a staff meeting and show them how to look up the rewards numbers off the "Member Web" for best western hotels. I would like to thank you for the comment on how we can improve our guest service. Hope you have a great summer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
arlington, United States
1 review
Reviewed 27 March 2014

Justin and Sherry was really great. The rooms were very clean and all the staff was friendly. there are many things around the hotel to eat. This is by far the Best hotel i found in the city area and will be back next week.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Cesar T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServicesPro, General Manager at Best Western Plus Barsana Hotel & Suites, responded to this review, 28 April 2014
Dear Cesar T

Thank you for your kind words. All the staff was very happy about the comments of the hotel. They work hard to make all guest happy and are thrilled when they achieve that feeling from the guest. We would love to see you again and I hope you had a safe trip home.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Barsana Hotel & Suites

Property: Best Western Plus Barsana Hotel & Suites
Address: 7701 C.A. Henderson Blvd, Oklahoma City, OK 73139-2422
Phone Number:
Region: United States > Oklahoma > Oklahoma City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Oklahoma City
#26 Family Hotel in Oklahoma City
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Plus Barsana Hotel & Suites 2.5*
Number of rooms: 63
Official Description (provided by the hotel):
There are many restaurants nearby. Downtown, airport, and amusement park are all within 5 miles. Easy access to many highways. Your home away from home. ... more   less 
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Also Known As:
Best Western Plus Barsana Hotel And Suites
Best Western Plus Barsana Hotel Oklahoma City
Oklahoma City Best Western
Best Western Plus Barsana Hotel & Suites Oklahoma City

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