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Best Western Plus Saddleback Inn & Conference Center
Ranked #16 of 154 Hotels in Oklahoma City
Certificate of Excellence
GreenLeadersBronze level
Reviewed 29 June 2014

upon arrival had no reservation as they had given our room to someone else.reservation was made a month in advance and no other rooms avail to go to and no time either.bad way of doing business.for a handicapped person whos been in a wheelchair for 50 years and needed this kind of room and with plenty of head notice youd think they would of at least called to let us know the room wasnt available.but they didnt.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Best Western
1  Thank Marvin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SaddlebackGM, General Manager at Best Western Plus Saddleback Inn & Conference Center, responded to this reviewResponded 30 June 2014

Marvin,
As I mentioned in my correspondence with you earlier this morning and in conversations here at the hotel during your stay, we deeply regret that we were unable to fulfill your specific room type request for a roll-in shower. I am pleased that we were able to find you another first floor ADA room albeit with a bathtub and a shower chair. It is unfortunate that the guests in the original room type stayed over an additional night, left all their belongings in the room and were unable to be contacted. I agree that this was inconsiderate on their part but was not due to actions on the part of our hotel.

As you are aware, there was a Disabled American Veteran convention with four different DAV groups in-house with all of the guests having a disability of some kind so it was a very unusual and challenging circumstance. We rarely ever have an issue with the availability of ADA rooms for our guests requesting them but this particular event definitely created some out-of-the-ordinary demand for that weekend.

Again, I apologize that you did not receive the exact room type that you had reserved. I am confident under normal circumstances in the future that we will be able to accommodate your request without issue.

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672 - 678 of 967 reviews

Reviewed 27 June 2014

My family and I were extremely tired and wasn't having the best of nights, but you cut us a great deal and made our stay pleasant and enjoyable. You guys gave your all and made a bad situation all good. I really appreciate the work you guys put in. Thank you from my family to yours!

  • Stayed: June 2014, travelled with family
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Thank Bo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SaddlebackGM, General Manager at Best Western Plus Saddleback Inn & Conference Center, responded to this reviewResponded 30 June 2014

Bo,
I'm glad we could help turn a tired and not so good day into a good one! We appreciate your business and look forward to your next visit!

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Reviewed 27 June 2014

Great nice clean place to stay, The Saddleback has the greatest staff of any place I have ever stayed at, very frendly and very helpful. I have stayed at this hotel for 20 years and can stay at any hotel I want , but I keep coming back to the Saddleback.

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Best Western
Thank Dewayne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SaddlebackGM, General Manager at Best Western Plus Saddleback Inn & Conference Center, responded to this reviewResponded 30 June 2014

DeWayne,
We appreciate your business and the wonderful comments. I have passed those comments along to our staff members. Thank you for being a part of the Saddleback "Family" for the past 20 years!

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Reviewed 25 June 2014

I have stayed here many times over the past years. Rooms are wonderful. Staff is professional. Pool and pool area clean..restaraunt fabulous! And eay easy access to so many fun places. I love the stay and play packages offered! Just a great great place that ahs become a tradition for me and my kids to steal waya for a few days at a time.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Best Western
Thank Tisha S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SaddlebackGM, General Manager at Best Western Plus Saddleback Inn & Conference Center, responded to this reviewResponded 30 June 2014

Tisha,
Thank you so much for making our hotel your "home away from home". We appreciate your loyalty and your kind words and look forward to seeing you again soon! We hope to see you again this summer for another "Stay and Play" weekend!

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Reviewed 25 June 2014

The beds are wonderful. The rooms are very clean, decorated nicely and sometimes luxurious. Good nights rest. The pools & hot tubs at all of the hotels are clean and smell good. Most of the workout rooms at all the hotels offer a variety of equipment that is in good working order, The maids, restaurant staff & front desk clerks at all of the hotels have always been friendly and helpful. We dont stay anywhere but BEST WESTERN unless there isnt one available. The Saddleback Inn in Oklaahoma City, OK has the very best breakfast of all the Best Westerns that I have stayed in

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Best Western
Thank Lesa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SaddlebackGM, General Manager at Best Western Plus Saddleback Inn & Conference Center, responded to this reviewResponded 30 June 2014

Lesa,
We appreciate your loyalty to Best Western!
We look forward to having you as our guest again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2014 via mobile

Ground level motel style outside doors for easy bike storage. Loads of crispy bacon with their heartier than usual continental breakfast. Easy access to interstate 40 though the car noise was not a problem. Nice up to date medium sized rooms.

Stayed: June 2014
Thank Montymeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SaddlebackGM, General Manager at Best Western Plus Saddleback Inn & Conference Center, responded to this reviewResponded 23 June 2014

We appreciate your feedback and your business!
Thanks for including us in your Triathlon plans!
Thank you!

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Reviewed 18 June 2014

Beautiful grounds, beds are ok, nice service, food just OK nothing to write home about. Nice rooms, Nice amenities in room. Make sure to call for reservations, very busy hotel, I did not visit the fitness center or the pool but all looked really nice and a wonderful place to enjoy the weekend.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Best Western
Thank Terry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SaddlebackGM, General Manager at Best Western Plus Saddleback Inn & Conference Center, responded to this reviewResponded 23 June 2014

Terry,
Thank you for staying with us. We appreciate your business and look forward to having you as our guest again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Saddleback Inn & Conference Center

Address: 4300 SW 3rd St, Oklahoma City, OK 73108-1024
Phone Number:
Region: United States > Oklahoma > Oklahoma City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Oklahoma City
#12 Romantic Hotel in Oklahoma City
#17 Family Hotel in Oklahoma City
#36 Business Hotel in Oklahoma City
Price Range: £70 - £97 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Saddleback Inn & Conference Center 3*
Number of rooms: 220
Official Description (provided by the hotel):
The BEST WESTERN PLUS Saddleback Inn and Conference Center is one of the best business and leisure hotels in Oklahoma City. We pride ourselves on offering professional hospitality within a comfortable setting while offering up to date amenities with personal service.The Saddleback Inn and Conference Center is located just one mile from the Oklahoma State Fairgrounds and only five minutes from the OKC Airport If you are on a family vacation you will appreciate the close proximity to the amusement parks at Whitewater Bay, Frontier City, and Celebration Station. Our hotel is also conveniently located close to to Bricktown, Downtown. The Saddleback features 220 stylish and newly furnished hotel rooms featuring an ergonomic work desk area, free high speed internet access and over 80 great cable channels including multiple HBO Movie channels. Our oversized guestrooms feature designer Southwestern décor and provide safes, microwaves, refrigerators, 42" LCD Televisions and more. For additional space you may also choose Oklahoma City suites with two televisions with separate living and sleeping areas, which are some of the most luxuriously equipped rooms of any of the hotels in Oklahoma City. To ensure a great start to your day, our Oklahoma City hotel serves a complimentary deluxe breakfast buffet with over 50 items each morning. ... more   less 
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Also Known As:
Best Western Plus Saddleback Hotel Oklahoma City
Best Western Oklahoma City
Best Western Saddleback Hotel
Oklahoma City Best Western
Best Western Plus Saddleback Inn & Conference Center Oklahoma City

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