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Best Western Plus Saddleback Inn & Conference Center
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Reviews (987)
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All reviewsarizona grillbreakfast buffetnice poolroom was cleangreat place to stayeasy accessfresh fruitwould stay here againshuttle servicefirst floorroad tripconvenient locationrooms are largeparking lotnice staybiscuits and gravystaff was friendly
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Reviewed 10 August 2014

We held our 2nd Family Reunion here and was very pleased. We had use of a banquet room all day which was fantastic itself plus we had our lunch catered. I was impressed with the variety and quality of food, and service from the staff. There were 38 of us and the lunch buffet was in the dining room. I did not realize staff would be included to aid in refreshments and of course cleanup. We were delighted with fried chicken, a tasty beef brisket, and a selection of salads and cooked vegetables. Included was a delicious cream of mushroom soup and a Peach Cobbler completed the meal. As a group, we couldn't be happier.

The rooms were adequate but it didn't matter whether you were road side or poolside, it was a little noisy. However, the room air-conditioner muted the sound, so I slept comfortably. The beds were comfortable. We had a problem with the toilet upon arrival but that was taken care of immediately.

They now charge $5/person to take the shuttle downtown (Bricktown). It was worth it not having to find a place to park and for convenience. The drawback was having to wait for the shuttle. I think there was only 1 driver having to make several runs so we waited approx. 1 hr. I think if we had inquired earlier with the front desk, arrangements could have been made for us, there were 8 passengers.

The kids took advantage of the pool and the adults enjoyed Karaoke in the bar. It was a great time for all.

Since this is a large motel, the breakfast buffet was crowded but the staff worked diligently to accommodate everyone quickly. The breakfast was good also. When we left to go home, we left early in the morning before the dining room opened. The staff was great in getting us a meal to go of fruit, yogurt, pastries, and hot coffee. We plan on having our Family Reunion here next year as well.

Room Tip: Ask for a room away from the pool and in the rear of the building off the road.
  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank great2bretired
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SaddlebackGM, General Manager at Best Western Plus Saddleback Inn & Conference Center, responded to this reviewResponded 27 August 2014

Thank you for choosing our hotel again for your family reunion. We are honored to host this event and look forward to your third reunion with us!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2014 via mobile

The room was very nice and spacious, although quite dated. The facility is motel style with very thin outer walls. We did not hear our neighbors, but heard every thing from outside our room - all hours of the night. We were on the ground floor, so this may not be as much of an issue higher up in the building. The pool is open until 11pm and there were children running and screaming outside our room until at least midnight. This, I realize is more a parenting issue than an issue with the facility, but be prepared to hear every profanity and inappropriate conversation that takes place outside your room. For one night, the room worked for us. We have stayed in other hotels on the same strip of road that are comparable in price and would choose them over this motel in the future. A complimentary breakfast was included at the restaurant, we did not eat it, but did walk through the restaurant to the lobby. It looked clean and the food looked appetizing. There are nicer places close by, but this place is a good alternative if others are booked.

Stayed: August 2014, travelled on business
2  Thank Shelby D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SaddlebackGM, General Manager at Best Western Plus Saddleback Inn & Conference Center, responded to this reviewResponded 27 August 2014

Shelby,
Thank you for staying with us and for taking time to give us this feedback. Please accept my apologies for the noise and activity in the pool courtyard area. I hope you might consider trying us again. We certainly have other areas that would be quieter in the summer months. I would gladly handle your next reservation personally to insure that your specific needs are met on your next stay. Thanks again!.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2014

This hotel has great staff and you always feel welcomed.We have stayed here on many occasions and have always enjoyed our stay. The location is great close to the airport and close to good shopping. The pool is always kept in great shape. We highly recommend this hotel.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Derrick D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SaddlebackGM, General Manager at Best Western Plus Saddleback Inn & Conference Center, responded to this reviewResponded 27 August 2014

Derrick,
We value your business more than we can express and thank you for your comments. Loyal repeat guests such as you are what have made our hotel successful all these years!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2014

One of the best Hotels we've ever stayed in. The staff are wonderful. Hotel is clean, rooms are super clean and comfortable. The restaurant is great. We ate every meal there. I will recommend this place to everyone.. When-ever we are back in OKC, this is where we will stay.

Room Tip: Get a room away from the Interstate I-40. The traffic noise would be loud. Our room was 1096.
  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank jv2275
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SaddlebackGM, General Manager at Best Western Plus Saddleback Inn & Conference Center, responded to this reviewResponded 27 August 2014

Thank you so much for sharing your opinions of our property. We're pleased that you chose to experience our restaurant for all your meals. I hope you were able to try some of our Certified Angus Beef entrees during your stay. We certainly look forward to having you as our guest again soon!

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Reviewed 6 August 2014

We were extremely impressed with this hotel! We were just passing through on our way home, but we were impressed with the rooms, the staff, the beds were super comfortable, and the breakfast was really nice. My family actually commented the next morning that this was a hotel we would love to come back to if we were ever staying longer in Oklahoma!

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Colleen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SaddlebackGM, General Manager at Best Western Plus Saddleback Inn & Conference Center, responded to this reviewResponded 27 August 2014

Colleen,
Thanks for taking time to share your experience with us. We're so pleased that you enjoyed your stay and we'll gladly take you up on that promise to come stay with us to stay even longer!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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