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“All the Comforts of Home!”

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TownePlace Suites Tulsa North/Owasso
Ranked #4 of 7 Hotels in Owasso
Bandera, Texas
Level 4 Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“All the Comforts of Home!”
Reviewed 17 March 2012

While visiting family in the Tulsa area, we stayed at the TownePlace Suites in this location. Very conveniently located for our visit, and was a very pleasant place to stay. We were only there for two nights, but will absolutely stay there next time we visit for a week or so, as we generally do a couple of times a year. We had a studio and were very comfortable in it. The staff was very lovely and accommodating and one of the managers showed us what a one bedroom suite is like when we were discussing coming back in the fall for a week. My husband and I are pretty simpatico, so I think the studio would be fine for us for a week as there is alot of room with a little kitchenette, etc. But others might want the one bedroom - which has tons of space - for an extended stay.
The place is pretty much brand new - and very clean and lovely surroundings. I could move in permanently!!! :)))
Breakfast area is bright and cheerful and the food is great - good options for all.

Room Tip: Every room would be super as far as I can tell!
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  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank RubySlipper52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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64 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Houston, Texas
Level 5 Contributor
59 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 21 February 2012

We have visited Owasso before, but never stayed at this hotel. We chose the Towneplace Suites mainly because they accept pets & have a variety of suites. What they don't tell you online is that if you want to bring your pet, you will be secluded to the 1st floor & you really don't have a choice of rooms. There is a non-refundable $100 pet charge & if you happen to have a party of any kind in the rooms, you will also be charged $100.

We stayed in a King studio suite, which was nice enough. There were some rips in the carpet, where I suppose other dogs destroyed it. The paint & accommodations were fairly nice, but there were cobwebs on every wall near the ceiling. It is advertised that every room has a window that opens, but you aren't really able to open the bottom floor windows more than a few inches. They also didn't empty the trash everyday. We stayed 3 nights & they never changed the sheets, either.

My mine gripe with this hotel is customer service, or lack thereof. My card was charged incorrectly, then another card was charged. While the attendant was pleasant, she needed to be more thoroughly trained. She ended up charging me an additional $130, which I was told wasn't actually charged. It has been 5 days since, and the charge is still pending in my bank account. However, the staff & aloof GM don't seem to believe there is an issue. When I called Marriott's corporate number, they just rerouted me to the GM. I am basically out of pocket until the pending charge is resolved, but this entire situation could have been avoided if the person at the counter had tendered the cards correctly. The GM wasn't the only person with poor customer service skills, as I dealt with several people. Everyone seemed to take the stance "it's not my fault." I was never apologized to by anyone on staff, nor did anyone try & make it right. Not only will we never stay at this hotel again, but we will avoid Marriott all together. You have a choice in who you give your hard earned money to, don't give it to Marriott, because they obviously don't care about you.

Room Tip: The price is really the same from Marriott's website to the other "discount" sites, so...
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  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MelanyH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tucson, Arizona
Level 3 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 February 2012

This is the best hotel I've ever stayed in. I liked it so much that I will go out of my way to find a Mariott now. Everything about it was excellent. The location is perfect with easy access to the highway and still no noise. The people at the front desk were amazing, and I can't say enough about the quality of sleep I got. I came home and bought some of the pillows off the website. All the way around, an amazing experience. I won't stay anywhere but Mariott now because of how much I enjoyed my stay at this location. The 2 bedroom suite was a great price and we had plenty of room to spread out and relax. Awesome, Awesome, Awesome!

  • Stayed May 2011, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Tanya W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, Alabama
Level 4 Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 November 2011

Stayed 6 weeks in this place - the people are nice but the service is aweful! In 6 weeks they vacuumed my room once. One day I came in and the kitchen sink was running wide open another day the bed was half made up. Then they want to charge me an extra cleaning fee after I checked out! Watch these people - they will charge you for anything. The color scheme of the room is Gaudy!! Orange carpet makes you dizzy! Poor for a Marriott hotel. The grounds are right next to a Lake - that STINKS!!

  • Stayed April 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank dtd1999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. Louis
Level 6 Contributor
122 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 25 July 2011

We needed to be in Owasso with only a few days notice for a family event. Not being familiar with the area my husband used Priceline to find us a property in the area. We were pleasantly surprised with this Towneplace Suites and its location. While we have stayed at numerous Marriott brands, we had never stayed at a Towneplace Suites until this trip. The hotel was obviously very new and had nice finishes. It was located just a few blocks from a large new shopping area with a plentiful selection of restaurants.

Our room was very nice but too cramped for our family. It would have been better suited to a solo traveler or couple than it was to a family. When we pulled out the sofabed, it met up with the foot of our king bed, so it was impossible to get to the bathroom from the far side of the bed or the sofa bed without climbing across the other person on the near side of the mattress. The bathroom had no counter space and was quite small. The kids loved the closet which opened into the bathroom and kitchen! While the room was quite small, a lot of thought had been put into maximizing the space for storage and multiple uses. The furnishings were sleek and modern but very homey.

The pool temp was quite cool but didn't keep our kids from enjoying it on a hot Oklahoma day. It was clean with plenty of towels. The room was not uncomfortably hot or humid and the air didn't have that heavy chemical smell that is often present around hotel pools.

The breakfast sitting area was very cramped when in use. Perhaps, if the furniture was laid out differently, it would make it easier to cross. The food choices were not as plentiful as at some other Marriott brands, but they were sufficient. The hot items changed daily. There were some wrapped muffins and fruit available for travelers on the go.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank StLouisMom3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 27 June 2011

Room/hotel was very clean. We liked the fact you could control your own temperature. Staff very accommodating/considerate/helpful. Free breakfast was substantial, offered hot and cold. No problem with parking. Good Wi-Fi connection. Patio area very clean and pleasant. Indoor pool clean and very welcoming in the summer heat. No restaurant on site, but plenty choices in the area.

The decor in our room was a "little busy" for my taste. I would suggest in the future warmer colors are used for travelers. That would be my only negative point for this hotel. Our kingsize bed....VERY comfortable! Also liked the fact of having a frig to put our drinks in. There is a kitchenette, includes a microwave, frig, stove top, dishes, dishwasher, which is also very convenient.

Location a little tricky to get to, but otherwise the area is very quiet. Would definitely stay again!

Room Tip: Received the best rate booking thru Marriott.
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  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
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    • Service
Helpful?
Thank dwlawson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level 5 Contributor
79 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 21 March 2011

If you are visiting Owasso, this is is the place to be. The hotel is very new and the rooms are comfortable. It is set a way back from the road, but if you are looking for it, it's not hard to find it. It is close to many restaurants, a Target, and a grocery store. The cleanliness of the rooms are hit-or-miss, which was my only complaint during the stay -- their "light clean" was very light in my opinion.

  • Stayed March 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank surreyuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about TownePlace Suites Tulsa North/Owasso

Property: TownePlace Suites Tulsa North/Owasso
Address: 9355 N Owasso Expy, Owasso, OK 74055-5454
Region: United States > Oklahoma > Owasso
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 7 Hotels in Owasso
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — TownePlace Suites Tulsa North/Owasso 2.5*
Number of rooms: 90
Reservation Options:
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