Recently stayed at this property, not impressed!
My two biggest concerns:
1. Internet Connection
The median age of the staff seemed to be 17 and didn't seem to care about guests concerns. I stayed on the fourth floor and the internet signal was horrible with a super slow connection. I called to express my concerns and was told it was slow due to a large number of guests accessing their network. I am a frequent business traveler and have traveled all over the US in various hotels and haven't experienced a weak signal strength/slow bandwidth as this one. If I was traveling for business I wouldn't be able to get any work done with their Internet connection. There was no hot water for tea and when I asked for hot water, the front staff asked if I had a coffee maker in my room.
I am a Marriott Gold Member and asked for a complimentary upgrade and the staff told me it would cost me $ for an upgrade, the young staff looked at me as if they have never heard of a complimentary upgrade.
On the plus side, the facility was clean, the bed was very comfortable and the pool and hot tub area were nice.
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