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“I already filled out the review.” 2 of 5 bubbles
Review of Quality Inn & Suites

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Quality Inn & Suites
Ranked #5 of 7 Hotels in Owasso
Wichita, Kansas
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“I already filled out the review.”
2 of 5 bubbles Reviewed 21 February 2013

The manager was kind enough to give us a 30% off for our next Best Western visit. Does this mean any Best Western? We got our business done and won't be coming back to Owasso for any more trips. The room and bed smelled like smoke.

  • Stayed February 2013, travelled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank 230DebbieB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bobby1958, General Manager at Quality Inn & Suites, responded to this review, 22 February 2013
As I acknowleged in my personal email to you we are a non-smoking facilty and time to time have a guest direspect our policy. We strive to make each and every room fresh and clean for all guests. If you would have called front desk we would have moved you rooms by upgrading you to a jacuzzi suite as our wish is to always make sure all guest are comfortable and happy. We offered you a discount and free upgrade to allow us another chance to show how important each and every guest is to our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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100 reviews from our community

Traveller rating
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    36
    11
    11
    10
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Muskogee, Oklahoma, United States
1 review
5 of 5 bubbles Reviewed 4 January 2013

Was not sure what to expect by earlier reviews, some good, some not, but the location was what we were looking for we took a gamble Wow, we were pleasantly suprrised. Our king room was oversided with sofa and desk. The room very clean and updated, breakfast was way more that we expected for the price. The staff was more than friendly and professional, they made my husband and I feel like true guests not customers. We found a new home in Owasso.

  • Stayed December 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Annette G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lamar, Missouri
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 24 December 2012

Pitcures on internet were so far off from you get is crazy, Spa suite was a regular tub with spa jets and tile all around tub was dirty with flaking grout,room smelled of smoke and could have rested better on the floor than the bed. I travel alot with my business and had just about quit using best western because of the misrepresention of their hotels now i am done . this was a trip that i had my wife with me and she picked the room for the romantic "spa" pictures on the internet and it was our anniversary got there late so could not change motel'sand stayed . will not use thus chain anymore!

  • Stayed December 2012, travelled on business
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank WILLIAM G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bobby1958, General Manager at Quality Inn & Suites, responded to this review, 2 January 2013
Dear William,

As I stated in the personal email I sent you the room you reserved was a whirpool suite, not the hot tub suite shown on our web site that you thought you were booking. There are no pictures of whirpool room. I hope you were happy with our effort to make up for the misunderstanding. In the last few months we have recarpeted hotel and look for you return to ensure you of superior customer care.

Bobby Young
General Manager
Best Western Owasso Inn and Suites
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Owasso hotels

Clarksville, Tennessee
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 16 August 2012

There were burn holes in the carpet, worn holes in the towels, the light over the bathtub had no fixture. The furniture, decor, and appliances date from the early 1980's. The whole room needs to be gutted and just start over.

  • Stayed August 2012, travelled solo
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank JL W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa
Level Contributor
60 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 8 August 2012

Staying here was a happy accident caused by a blown head gasket on a PT Cruiser that was repaired by Hometown Auto Repair nearby. Clean, comfortable, and friendly staff which was a relief from the stress caused by an unexpected and rather expensive repair. Very nice pool and access from US 169 very easy. While not exceptional, well-worth the cost and does take dogs.

Room Tip: In high Summer, avoid rooms with direct face to the West.
See more room tips
  • Stayed July 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank gpabm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Antonio, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 23 February 2012

My husband and I were visiting famliy in a near by city and wanted some places cheap, clean, & quiet. It was all those things and then some. We showed up at about 12am and the night attended was very friendly and helpfull. Our room was clean and didn't smell of smoke like some older hotel rooms do. The bed was very comfortable. It was the best sleep we've had in a long time in a hotel. The shower took some getting use too, but all in all it was okay. I would definitely stay here again.

Room Tip: The rooms with king beds have a couch that folds out to a bed. Also the Corner room next to the st...
See more room tips
  • Stayed February 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DLJH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Broken Arrow, Oklahoma
1 review
5 of 5 bubbles Reviewed 18 August 2011

Everything was great. Me and my fiance and my 3 year old son stayed. The room was pretty big and and had everything we needed. All of the people that worked there were really nice and made us feel welcomed. We are definitely going to be staying there again!

  • Stayed July 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Katie_S8525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn & Suites

Property: Quality Inn & Suites
Address: 7653 N Owasso Expy, Owasso, OK 74055-3339 (Formerly BEST WESTERN Owasso Inn & Suites)
Phone Number:
Region: United States > Oklahoma > Owasso
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 7 Hotels in Owasso
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Owasso Best Western
Best Western Owasso

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