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“Thank you, Mitch!”

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Holiday Inn Express Hotel & Suites Poteau
Ranked #1 of 5 Hotels in Poteau
Certificate of Excellence
Springfield, Missouri
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Thank you, Mitch!”
Reviewed 9 September 2012

Thank you, Mitch, and all of the staff for going the extra mile in assisting me with local information and providing spotlessly clean accommodations and exceptional hospitality amidst beautiful western decor during my stay. You are the gold standard!

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Dr_C_2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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318 reviews from our community

Traveller rating
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    5
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61
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Any
English first
Tulsa, Oklahoma
Level Contributor
312 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 28 August 2012

My only complaint about this hotel is its proximity to two major highways and a railroad. The train that runs through the area could wake a corpse. Otherwise the hotel was great. The staff were very kind and accommodating.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
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Helpful?
Thank BJR2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Athens, Texas
Level Contributor
89 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 20 July 2012

They had the a/c already on in our room when we arrived so the room was cool.
Desk staff was able to direct us to the places we needed to go and even suggested a few more.
Soooooooo friendly. The breakfast was great. We should have probably noticed the train track when we checked in, but we learned of it in the middle of the first night. We got over it.

  • Stayed June 2012, travelled with family
    • Value
    • Location
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Helpful?
Thank AdventuresWithLiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amarillo, Texas
Level Contributor
83 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 30 June 2012

I give them a poor rating because the room phone did not work. The ice machine was broken and did not give ice. The beds felt like layers of plywood. The motel is next to a busy train track because we heard trains throughout our stay. Oh, and I do wish some of these places would get better television choices.

The staff kind of looked at us with a bewildered look in their eyes. It was a little creepy here.

Room Tip: Stay somewhere else.
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  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Merik K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, IHG Care at Holiday Inn Express Hotel & Suites Poteau, responded to this review, 31 July 2012
Dear Cricket30165,

Thank you for the candid review of our property regarding your recent stay with us. We are deeply sorry we fell below your expectations. Our hotel is very proud of its level of service, cleanliness and quality of its product and it is for these reasons that your comments about the room amenities are very troubling and will certainly be looked into. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future.

We appreciate the candid feedback we receive and welcome any opportunity to improve.

Sincerely,

Janice A.
Case Manager
IHG Care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Notrees, tx
2 reviews
Reviewed 27 June 2012

I very much enjoyed my stay here. The staff was friendly and helpful, the property clean and well taken care of. The room itself was very nice but I think the highest compliment that I could pay it in this heat (105 degrees when I checked in) was the room was cool and stayed cool.

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank JackFlynnNotrees_tx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fayette, Missouri
1 review
Reviewed 28 May 2012

This past weekend the Holiday Inn Express in Poteau, OK was the host hotel for American Stock Dog Registry's Poteau Pow Wow Dog show. You could not ask for better service or nicer employees. They took care of our every need and bent over backward to help in every way they could. They even let us use their grass lot for our Performance events when we had to change plans.
The rooms were really spacious and nicely furnished and their breakfast is a full breakfast, not just rolls and coffee.
Thank you Holiday Inn Express, Poteau!!

  • Stayed May 2012, travelled with friends
    • Value
    • Location
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Helpful?
Thank Lois S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oklahoma City, Oklahoma
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 21 April 2012

I have to say I was hesitant to stay at any hotel in a small town, you just never know. But this hotel is very nice, still had the "just built" smell which is always good. The staff was nice, great manager. If I had to say anything negative it would be that there were railroad tracks running right alongside the hotel, but if there were trains running they didn't wake me up. And maybe the pillows could be a little softer.
We ate at La Huerta, another thing that's iffy in small towns, but it was good food. We've been told it's the best place to eat in town.

  • Stayed April 2012, travelled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank DMSmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Poteau

Property: Holiday Inn Express Hotel & Suites Poteau
Address: 201 Hillview Pkwy, Poteau, OK 74953-5040
Phone Number:
Region: United States > Oklahoma > Poteau
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Poteau
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Express Hotel & Suites Poteau 3*
Number of rooms: 89
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Poteau

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