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“Great Weekend!”
Review of A to Z Guest Ranch

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A to Z Guest Ranch
Reviewed 30 May 2013

Great place to make new memories! Andy and Zondra are very friendly and eager to make ones stay just perfect! The horseback ride thru the mountains was terrific and the accommodations at A-Z Guest Ranch were A+! The food was very good and the kitchens were well stocked for any cooking that we wished to do in. Love this place!

Room Tip: We chose the couples cottage, as it was an anniversary trip!
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  • Stayed: May 2013, travelled as a couple
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1  Thank Mimic1946
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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52 - 58 of 62 reviews

Reviewed 6 May 2013

My sisters and I had rented 4 spots straight west of the porch area. We had 4 nice shaded and pull through spots with decent outside corrals. We were warmly greeted by staff upon arrival and they even helped us get our horse trailers positioned and unloaded. We were then checked in and given a set of camp rules for us, (Horse people) and them (ATV people) Rules were discussed with us so everyone would be informed.The staff explained where all the showers, dump stations, Ice, firewood and other aspects of the property were at. Really nice staff. We felt they had a intrest in us enjoying our stay and would keep an eye out for everyones well being. My sister and I had just got two new living quarter horse trailers. We were so eager to get started with the fun. We started putting our slide outs down and lost electrical power very quickly. We hollered at the staff and they found a breaker to be bad. It was replaced and we were back in business in less than 5 min. We got the camp set up and firewood and a ring started supper and prepared to enjoy talking as a family around a fire over supper. Something that we had not done in 7 yrs.Needless to say that night bturned into a great family experiance for us. We all loved it. Next morning we all saddled up for a horse ride. The staff gave us directions on where to get a good senic ride before he left out with a group of 8 paying trail riders of his own. As we left the camp via the entrance to ride Alley loop a group of 8 atvs suddenly came shooting passed us on the road gassing them hard and throwing rocks. Two of our party ended up being knocked off the horses and the rst of us was scattered. My husband came running over from camp to assist. When we were all settled again and things were calm enough we resumed our ride. We road the trail that staff had advised and it was so beautiful. all mountain top views overlooking the wonderful breathtaking mountain valleys. After climping up on the 3rd mountain peak we ran into the staff member and his 8 riders. They were at a senic pull off spot where everyone could overlook the valleys below and get a picture made. It was so nice and wonderful. Everyone talking and joking. The staff Member lined our group up and took pictures of us with the deep valleys as the background. We all had so much fun and decided just to fall in and go with the group ride. Was a very enjoyable fun day. Got back to camp, washed horses and put them up. Noticed that 3 more groups of atvers had pulled in while we were out rideing. We went and told the staff person what had happened that morning as we left camp. He said he would talk with the atv riders and cover the rules again. Must have been 50 ATV people there now and about 20 horse people. At 11Pm that night we were awoke by the sound of atvs rideing fast throughout the camp. Dust was flying. My husband went and knocked on the staffs door and asked if he could shut them down. None of our party could sleep and our horses were acting up in the corrals. The Staff member went and talked to the ATV riders. He read them all the rules again explained about quit time in camp and that horses had right o way over the atvs. We listened as the atvers stated that they had always followed the rules and whoever complained about them were liars. The staff confronted them with the fact he had seen the atvers riding fast through camp long after curfew camp quiet time was in force. The staff person was called a liar and several atvers said they would gang up and beat him up. The staff member was very polite and again told them he wanted them to have fun but the rules were the rules and they had to abide by them. Everyone went back to the camping areas. there was no more atv problems but the ATV riders cranked up the music and the bear. finally about 3 am they finally quited down. Next morning, another beautiful ride. The staff had a 4 hr ride so we decided to go with them and follow them on the trails. Our ride ended up being 6 hrs with some extra trails being rode only because we all begged for the extra ride time. We went on many diffrent mountain top trails and they all had exceptional quality views and crossed diffrent creeks. The staff took us from pond to pond and at each water break we all got to set and talk and get more pictures. Best time of our lives while being out on a ride with other folks. We were always looking over our shoulder for the big black bear that liked to chase the horses from behind. WE got back to camp and took care of our horses. We started cooking supper and invited the staff and his wife to have supper with us. They came down and we showed them our new trailers and then got a camp fire going. As supper was being finished up the ATV people, a small group of them started riding in circles around the camp. After the 4th trip around the dirt was in the air and the hollering started and then the speed increased to about 35 or 40 MPH. Staff got up and hollered at them to go put the atvs up, they couldnt ride them in camp like that. The group of atvers went back to camp. We all set there and talked and we were interupped by 3 men, one of them hollering who the hell told our kids that they cant ride the ATVs in camp. The staff member stood up and stated he did. The responce back from the ATVers was, well were here to kick ur tail. The staff member got up and told them that they could ride in camp as long as they were quiet, Respectful of others and did not go faster than 5 MPH. The staff member stated its all in the rules u signed. The atvers started cursing him and said they have been coming there for 4 yrs and theres never been any rules and that the staff member was nothing but a liar. Staff member stated these are Andy and Zondras rules(THe Owners) and that they had always been in effect. ATVers stated it was CR_ _ and that they had never seen these rules or been told about them till now. The staffer then said that he was sorry but this was the rules. They will be enforced. That everyone needs to be respectful of the other groups of people out here and everyone go by the rules passed out. The staff member gave them another copy of the rules and a copy of the horse rules. The ATVers tore the rules up and stated they would call Andy and Zondra and talk to them. They staggered off to thier camp area and we all set back down to dinner. Finishing dinner the staff member and his wife got up and stated he needed to get hold of the owners. Said he knew the way the ATV group was acting there would be trouble tonight. He called and stated he could not get them to answer the cell phones and that the home phone was forwarded to the ranch office. We all talked a little longer than we all went to bed. 10:30 that same night the atvers started up the atvs and started riding circles around camp fast and loud, again my husband went and knocked on the staffers quarters getting him out of bed. The staffer came out and shut them all down from riding in the camp. He was threatened with bodily harm by 7 or 8 people from the ATV group. The staffer told them that it was offending other campers, it was after curfew and the only way they could ride was out of camp on designated trails at night. No waking other campers. He stated what he had observed was 30 atvs going above 30 MPH throwing dust and holding the whole camp hostage. If they wanted to ride they could not do it in camp. He also told them to put the beer away because riding a motorized vehicle and beer didnt go together especially with 9 kids in the group. They stated ok they would go on a night ride outside of camp. Staff told them OK but they could not ride NW past the yellow gate. All ATVer rode out except for the really drunk ones and went nw around the yellow gate where they had just been told not to ride. 15 Min later the staffer got a call from neighboring land owners complaining about the ATV riders from the ranch trespassing on thier property. The Staffer waited up for the riders to come back and again called the owners with no response. We went back to bed. At 12:40 AM we were awakened to the sound of multiple ATV coming back into camp very fast. Brakes sliding and lots of hollering going on. Several of our group went to the staffers door and knocked. The staffer came out and went to talk to them again. As the staffer got down bye the camp he tried to talk to them. He had multiple beer cans thrown at him striking him in face and body not to mention all the nasty names. He walked over by us and stated, their all plastered to try and do much more is going to strart trouble. He again called the owners, cell phones were not answered and home phone was still forwarded to the ranch. The staffer sated maybe they would just give up and go to bed. Music got louder, hollering got louder, Drinking beer got heavier. Finally after another hour the staff went down and tried to quiten the group of 50 bikers down. at this point8 men got up and attacked him, punching, kicking and beating on him. 2 of the ATV group produced guns and started pointing them. Our husbands and 4 hunters staying on grounds had to go intervine to get the situation under control. The staffer ordered the 2 men pointing guns and the 3 ringleaders of the attack off the property. They refused to leave so the sheriff was called and these people were evicted at 4 AM.---- In ending I will say, This is a lovely place to come ride horses. The views are spectacular. Its a great setup for horse people. A place everyone should come to ride if your a horse person. Its great. The owners let the place get overun with atvs. They allowed non stop drinking of acholic beverages and evidently dont enforce thier own rules or, This was just a bad group of bikers hell bent on destruction. Horse riding dosent mix in this enviroment. Loved the place but will never go back due to what I saw as bad management by the owners not the staffer. In all fairness, the staffer says that usually u dont have this kind of trouble with ATVers and that they and Horse people usally get along fine with NO problems. The staffer blamed it on Beer and loss of trails to ride.

  • Stayed: September 2012, travelled with family
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11  Thank Shelly D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zondra, Owner at A to Z Guest Ranch, responded to this reviewResponded 1 June 2013

Andy and I, as the owners are so very sorry that you had such a bad experience at our ranch last year during your fall visit. However, I wish you would have contacted us directly to help resolve the issue so we could have tried to make it right with your group. We would like to invite your group back for another vacation at our ranch “on us”. So we can show you what we offer to all of our guests. “A stress free, enjoyable stay while trail riding in the amazing Kiamichi Mountains of SE OK”

The trained management on site had opportunity to diffuse this situation prior to any of the incidences you mention in your review. The management at that time should have taken care of the situation without disturbing you as a guest along with not providing you with confidential information.

The management on site job responsibility upon hire was to answer all phone calls for both business and to take care of the ranch as it was “their own.” As the owners we were only located 6 miles from the ranch, the managers had opportunity to contact us in other fashions if needed.

We want everyone who comes to our ranch to have a great experience. It was also the job of the management team on site to keep the ranch running as a "family" friendly vacation spot for all guests. Please believe me when I say, our mission statement is "Come as a guests, but leave as part of our family".

Due to this issue as well as other issues that had arisen by hiring “other” management staff we decided to sell the other business and dedicate our time back into A to Z guest ranch.

These ATV guests and their families that you are discussing in your review have been regular guests at the ranch for nine years and we had never had an issue with that group prior to this visit. As you mention the cops were called, however you didn’t mention that the owner is who called the sheriff to the ranch and was on site to help assist the situation. Of course there are other issues that played a role in the situation but again as a guest we hope to keep your vacation free of stress and management issues.

Please take time to read all other guest reviews on both of our businesses, (A to Z
Guest Ranch & The Reserve on Eagle Creek), and you will note only well satisfied guests. It is our total goal that every one of our guests make our ranch, A to Z Guest Ranch, their first choice for vacation and we dedicate ourselves to keep their experience here EXELLENT.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2013

We had a wonderful stay. Everything was perfect. Everyone was great. Meals were wonderful. The location is wonderful. So peaceful and relaxing. Trails are beautiful. Staff is amazing so friendly. Cabins are beautiful and the river beside them is wonderful. Will definitely be going again.

  • Stayed: April 2013
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1  Thank relaxingmomma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 January 2013

Enjoyed hospitality, lodge and cabins and service very much! Andy and his staff made the stay special by providing a neat, clean, comfortable, inviting and peaceful place to spend the night. The A to Z Ranch is conveniently located and is well maintained by its owners and staff! May try taking a trail ride when we can stay longer.

  • Stayed: December 2012, travelled with family
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Thank Doug Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2012

My husband suprised me with a two night get away for our 9th anniversary. Our cabin was the mountain country lodge it was set up just right for the two of us! Zondra had us a scrumptaculous meal prepared that eve. She is the most awesome cook! We never went hungry! The next morn she fixed the best Belgian waffles. Then Buddy took us on a two and a half hour horse ride that was spectacular! (he was soo nice) The trees were soooo beautiful this time of year! When we got back Zondra had fixed us a picnic lunch that was yum. That eve we enjoyed a couples massage in the privacy of our cabin! Soo Awesome! And then back to Andy and Zondras for another home-cooked meal. We checked out Sunday morn but didnt leave until we had ate another wonderful breakfast. Its a great place to get-away for some relaxing time together!

  • Stayed: October 2012, travelled as a couple
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1  Thank atrishaboyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2012

Being raised in rural Texas and spending the last 40 years in the Dallas Metroplex, my sister and I longed for a little bit of nature and somewhere we could actually see the stars again. We happened upon the A to Z Guest Ranch website, made our reservations, and found paradise in the Kiamichi Mountains. Our SUV was greeted by two of the free ranging ranch horses and we knew that we had arrived at a place where our spirits could be revived. Maryann and Buddy were just home folks for us and Andy and Zondra were the perfect hosts as well. The Native Stone House had its own charming history and was so comfortable and homey. The trail ride was a blast from our past from when we rode horses as teenagers back in the Texas Panhandle. My birthday dinner at the Reserve courtesy of master chef Zondra was on par with any 5 star restaurant we have dined at in Dallas. It was a perfect vacation that felt more like a visit with family. Go visit the A to Z Ranch again and again. We intend to!

  • Stayed: July 2012, travelled with family
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3  Thank PFarley731
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2012

We recently hauled our 2 horses four hours from south-central Oklahoma to the ranch, and arrived in the evening. We made sure to stop by Girls Gone Wine to get some Twisted Sisters sweet red wine. Our cabin (The Wolf Cabin) was all set up for us, and was very cute and cozy, with a stream right beside it. The corrals for our cabin were right out front, so we were able to sit on the porch and watch our horses. It rained all night, but we were able to get out the next day and ride for about five hours. The weather was about 60-65 degrees with no wind, so it was perfect riding weather. We normally do not shoe our horses, but did for this trip, and so thankful that we did, because without shoes they would not have made it 50 yards. The trails vary from soft dirt and pine needles to very rocky on parts of the mountain, and most of the creeks are rock bottoms, so shoes are not just suggested, they are absolutely necessary, if you don't want to stone bruise or cripple your horses. Like they told us, it is a mountain, so rocks come with the territory. We had a couples massage Saturday night after our ride, and cooked steaks on the grill. Overall we had a very enjoyable stay, and will go back hopefully soon!

  • Stayed: May 2012, travelled as a couple
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Thank Legally_Blonde09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about A to Z Guest Ranch

Address: 64599 Ashby Rd, Smithville, OK 74957-9654
Region: United States > Oklahoma > McCurtain County > Smithville
Amenities:
Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Suites
Hotel Style:
Ranked #1 of 3 Speciality Lodging in Smithville
Price Range: £15 - £206 (Based on Average Rates for a Standard Room)
Number of rooms: 8
Official Description (provided by the hotel):
The A to Z Guest Ranch is located in the Beautiful Kiamichi Mountains of SE OK. The ranch host 4 luxury cabins, 15 RV Site w/corrals & Covered Stalls for your horses. If you don't have your own horse, you can rent one from the ranch. There is also ATV trails for guest to enjoy. There is also a Massage Therapist on staff that is incredible. Great place to bring the family and friends for an unforgettable vacation. Package Deals for Couples Get-A-Ways and/or Mini Family Vacations. Owner is a chef and loves to "wine and dine" her guests with her meals. ... more   less 

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