Very poorly managed property. On the second morning of my stay my shower did not work. Are you kidding me? The front desk staff response was horrid. I finally got a key to go to another room to shower. I had to take the initiative to ask for the manager to call me, and I had to tell him that he was going to give me a night free - all things he should have initiated. When I returned to my room that day around 3 pm my shower was fixed the room still had not been serviced. It was not done until almost 3:30 pm. The room is comfortable but the plumbing old. You have to hold the toilet handle down a full 3 seconds for it to flush completely.
If you stay here insist on not staying on the first floor. This is a party hotel and the first floor is very noisy. You know when you walk past a room and the door is propped open there is a party in the room - several of those every night of my stay near my room. The lobby is also very noisy at night with people gathering.
Breakfast is adequate but the first morning of my stay the eggs were empty by 6:20 and it took 15 minutes for them to be filled again. Lots of work crews also stay here for some reason so not a great family spot.
Not up to Marriott standards and that is all due to poor management. Staff are not properly trained and key facilities not properly maintained. Avoid this place.
- Official Description (provided by the hotel):
- Thrive on long stays at the extended stay Residence Inn by Marriott Stillwater hotel, conveniently located minutes away from the University of Oklahoma. Our pet friendly suites feature fully equipped kitchens with stainless steel appliances, free high speed internet,sofabeds and contemporary decor. On property amenities include an indoor pool, 24 hour exercise facility, 24 hour Sport Court, and our signature HomeTouch hot breakfast buffet. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, TripOnline SA, getaroom.com, Ebookers, Evoline ltd, HotelQuickly, 5viajes2012 S.L. and Cancelon so you can book your Residence Inn Stillwater reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Residence Inn By Marriott Hotel Stillwater