Spent two nights at the new Tower Two Hotel with my husband. We found the valet, front desk, and bellhop to all be very friendly and courteous. The room was spacious and comfortable. The bed and pillows were very comfortable. The hotel connected to the casino, so there was no need to leave the hotel. We had dinner in The Grille, which is a very nice quiet place to have a meal. Our waitress was one of the best we have ever had. She was knowledgable about the items on the menu and provided excellent service. Our food was delicious. My husband had a NY strip steak and I had sea bass. The hotel had provided coupons for complimentary desserts, so we ordered pumpkin cream brûlée and chocolate cake.....way too much for two people! It was a wonderful dining experience. On the flip side, the next morning we had breakfast in the Terrace View Cafe. It is a lovely dining room and we were seated by a window (nice), but it stopped there. our service was extremely slow....at one point I commented to our waitress that the kitchen must be understaffed. When the food finally arrived, it was cold and bland. By that time, we were so hungry, we ate without complaining about it. My husband ordered oatmeal (why would that take long in the kitchen?) and a fresh fruit mixture (which was the best part of the whole meal). I ordered a waffle, which arrived cold. I'm sure it had been sitting out waiting for the waitress to claim it. Not a good experience, but it has potential to be very nice when the employees are up to speed.
We will return to the hotel in the future.
- Official Description (provided by the hotel):
- WinStar World Casino isn't the only place you get to take pleasure in. Rest from the day's activities and take a shuttle ride to one of our well-appointed establishments located minutes from the casino. We offer a variety of overnight stay options that cater to your needs and desires. From flat screen HDTVs to relaxing hot tubs, you'll experience what "accommodation" truly means. ... more less
- Also Known As:
- Winstar World Hotel Thackerville
- WinStar World Casino Hotel Thackerville, Oklahoma