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“An unexpected find in Tulsa”
Review of The Mayo Hotel

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The Mayo Hotel
Ranked #15 of 108 Hotels in Tulsa
Certificate of Excellence
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“An unexpected find in Tulsa”
Reviewed 9 September 2013

I'm not a frequent traveler to Tulsa so I wasn't sure what to expect when I booked two nights at The Mayo. I was impressed when we were picked up in a very clean and cool SUV. When we arrived at the hotel it was like be transformed back to the art deco era. Apparently the hotel was remodeled a few years ago and it was absolutely beautiful. Many of the original features were left and the new additions fit in very nicely. The room was very large with more than adequate space to relax and work. I had several meals at the hotel restaurant, Trula. Dinner on both nights excellent. Breakfast was a bit boring but there's a nice coffee shop next door if you want something different. The staff were incredibly friendly and helpful. There are a few other chains downtown but I'm sticking with The Mayo.

  • Stayed August 2013, travelled on business
    • Value
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Helpful?
Thank Toni C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JakeBaldwin, General Manager at The Mayo Hotel, responded to this review, 19 September 2013
We appreciate you choosing The Mayo and your great review. The hotel was restored to fit its original grandiose style that was at the cusp of the art deco era. We do, indeed, have features that are original to the hotel and the rest of the building was meticulously remodeled to match as closely as possible. I am thrilled that you enjoyed your many meals in Trula. Our new Chef de Cuisine has put out a phenomenal new menu and offers unique specials for lunch and dinner on a daily basis. I will pass on your praise to the rest of our staff. I know that they will be delighted to hear it. We hope that your travels bring you back to Tulsa more often. Thanks again!
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Rating summary
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Traveller tips help you choose the right room.   Room tips (80)
Date | Rating
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English first
Chester, United Kingdom
Level Contributor
175 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 6 September 2013

Had a great welcome from the minute we drew up outside in our rental car, Steve helped is with our bags and check was speedy and yes I really felt I was on a movie set. We were given room 911 which felt a bit odd it being so near the anniversary of that terrible day. Bit want a room, more like a mini suite with a fridge and microwave and a small sink. Lovely bathroom and fantastic shower. Never had a bedroom with such a hugeTV about a 50" screen! We were slightly disappointed that we couldn't enjoy the roof top bar due to a corporate function. The downtown area is very quiet and if you don't want to eat at the hotel you will have to walk out in a very safe area to find somewhere. The coffee shop was good and we did have breakfast whic we really enjoyed, fresh cooked hot breakfast (I took the fruit option rather than potatoes and had a large bowl of fresh fruit.). I thought breakfast was included in the room rate and on checking it wasn't but we really enjoyed it. The hotel was very quiet, we almost thought we were the only guests. Check out getting our car back was quick too - yes there is a $20 charge for valet parking. Great stay.

Room Tip: Don't think there is a bad room, but a higher level room might be best
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  • Stayed September 2013, travelled as a couple
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Helpful?
1 Thank Marion N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JakeBaldwin, General Manager at The Mayo Hotel, responded to this review, 9 September 2013
I am thrilled that you felt this way after visiting The Mayo. It always our goal to get guests into the hotel and checked-in quickly. All of our rooms feature a butler’s kitchen no matter whether it is a suite or not. Our rooms also feature 50” televisions; our suite offer two 50” televisions both in the living area and bedroom. Our restaurant, Trula, is open for breakfast, lunch and dinner and is a great place to grab a bite. There are also plenty of other options in Downtown Tulsa no matter what type of cuisine you prefer. Thank you for your great feedback. It is our hope that we leave all of our guests feeling this way after their stay. We hope to see you again!
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Houston
1 review
Reviewed 5 September 2013

The Mayo is phenomenal. I refuse to stay anywhere else when in Tulsa. The rooms are classy, clean and affordable. Often times, I have been upgraded to suite if rooms are available upon arrival. The staff is great and the airport/town shuttle is free (Escalade). The only thing I would change is the time frame by which breakfast room service is served. The earliest they can deliver is 7:15 because the Trula does not open until 7:00 am. The time frame is an unfortunate drawback because the food is delicious.

Room Tip: Get the suite if you can.
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  • Stayed September 2013, travelled on business
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Helpful?
Thank JustinBieberTheBieb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JakeBaldwin, General Manager at The Mayo Hotel, responded to this review, 9 September 2013
Thank you for your compliments and your dedication to The Mayo. Nearly half of our hotel rooms are suites so there is always a possibility future guests may receive a complimentary upgrade on a busy night. Our complimentary shuttle is a great amenity for our guests. It will take guests to and from the airport as well as anywhere within a 4-mile radius of the hotel. I will speak with our restaurant manager about your suggestions for breakfast in Trula. Thanks again for your loyalty to The Mayo. We hope to see you again soon!
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Royal Oak, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 August 2013

This Hotel was excellent. Beautiful Architecture & the updated suites were awesome. A real gem. The staff was unbelievably nice & helpful. Daenae (sp?) at the front desk was wonderful to deal with and the entire valet & concierge staff were super helpful, even recommending a great breakfast spot ( AND giving us a ride there!).
Relaxing in the large, 2-story sitting area in the center of the lobby was a treat. I really felt like we were back in time in the roaring 20's.

  • Stayed August 2013, travelled on business
    • Value
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Helpful?
2 Thank Josh P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JakeBaldwin, General Manager at The Mayo Hotel, responded to this review, 5 September 2013
Thank you so much for your compliments. We take a great deal of pride in the historic architecture of The Mayo Hotel and are happy to hear that you appreciated this as well. Danae has been with us a short time but does a tremendous job at the front desk and is always eager to help our guests. The Mayo lobby is absolutely a treat in itself. It certainly creates an aura of the 1920s that is hard to match. Our staff will be so pleased to hear about your experience. Thanks again and we hope to see you soon!
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Tulsa
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 22 August 2013

We were pleasantly surprised with our suite. It was very roomy and we had a nice view of beautiful downtown Tulsa. Very nice bed and great shower. The down side is we tried the restaurant for breakfast and it was pretty bad.

Room Tip: Go for the suite, definitely worth the extra $$
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
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Helpful?
Thank Beth K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JakeBaldwin, General Manager at The Mayo Hotel, responded to this review, 5 September 2013
I am pleased to hear that you were pleasantly surprised with a suite here at The Mayo. Our Mayo Suites have a full kitchen, living room and separate bedroom area. Our Executive Suites are all corner rooms that feature a bathtub and beautiful views of downtown Tulsa. I am disturbed to hear about your experience at breakfast. I invite you to call me personally to discuss your experience so that we can improve it for you and future guests. Thank you again for your positive review. We hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Prague, Czech Republic
2 reviews
Reviewed 16 August 2013

Phenomenal is the only word that comes to mind when I look back at my stay. From the friendly, smiling valet to the sweet girl at the front desk, the staff really put you in a great mood. The beautifully restored lobby will take your breath away. The Mayo has managed to retain its old school glamour while throwing in its own modern spin. When I got to my room the first thing I did was test out the bed that everyone on here has raved about. They are not kidding. Be prepared to sleep on a cloud. I had a Standard King which was extremely roomy for a standard room. It even had a butler's kitchen! When ordering room service for breakfast, the food was delivered hot and ready to eat. Some hotels skimp on the room service, but this food was top-notch! I loved exploring and learning the history of this downtown gem (there's a whole museum in the hotel!). From the service to the amenities, The Mayo is such a special place. I will definitely be back again!

Room Tip: All of the rooms have butler's kitchens. Mayo Suites are like an apartment and you will never wa...
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  • Stayed August 2013, travelled solo
    • Value
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Helpful?
Thank Brittany S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JakeBaldwin, General Manager at The Mayo Hotel, responded to this review, 5 September 2013
Thank you very much for such a tremendous review. We are thrilled that you saw what we were going for during the renovation of the hotel. We wanted to keep the classic feel of the hotel while providing a modern twist.

Sleeping in a Mayo bed is an experience in itself. I am glad that you enjoyed your room service order as well. All room service is made out of the hotel restaurant, Trula, which is one of Tulsa’s finest. Future guests are encouraged to ask about the history and a tour of the hotel. One of our staff members will be happy to give you the background on what makes The Mayo such a special place.

We appreciate your great review and are delighted to know that you agree with us that The Mayo Hotel is truly a special experience. We look forward to seeing you soon!
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Tulsa, Oklahoma
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 August 2013

We've stayed at the Mayo for two of our anniversaries. It's a great location to enjoy the blossoming Brady District and Blue Dome District. Also, a fun location to be close to the Brady Art Crawl on the first Friday of each month.
The staff is helpful and friendly and rooms are spacious. The coffee shop makes a wonderful cappuccino. Trula's Restaurant is still on our list to try.

  • Stayed May 2013, travelled as a couple
    • Value
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Helpful?
Thank DiW4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JakeBaldwin, General Manager at The Mayo Hotel, responded to this review, 4 September 2013
Thank you for choosing The Mayo Hotel as your destination to celebrate all of your special occasions. Our staff is honored that you choose to share memories like these with us. We are thrilled about the progress that The Brady Arts District has made over the last couple of years. The Brady Art Crawl and the events at Guthrie Green are prime examples of what Tulsa has to offer. These make great day-outings for our guests and our front desk is more than happy to provide more information about such during your stay. Topeca is a great compliment to the hotel and a great meeting place during your stay. Our new Chef de Cuisine, Marco Castaneda, has put a terrific menu together in Trula. The next time you are here, don’t miss it!
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Additional Information about The Mayo Hotel

Property: The Mayo Hotel
Address: 115 W 5th St, Tulsa, OK 74103-4239
Phone Number:
Region: United States > Oklahoma > Tulsa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #15 of 108 Hotels in Tulsa
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Mayo Hotel 4*
Number of rooms: 102
Official Description (provided by the hotel):
Built in 1925, The Mayo Hotel was the place to be in Tulsa. Famous or not, our guests receive the superstar treatment they deserve. With 102 hotel rooms, we have more suites than standard rooms - and when we say standard, we mean spectacular. Room sizes from 500 square feet and up, there is plenty of room in this historic building to spread out. Be sure to visit The Mayo Museum and learn about our famous past and our promising future. ... more   less 
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