We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice hotel...but”
Review of The Mayo Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
The Mayo Hotel
Ranked #15 of 108 Hotels in Tulsa
Certificate of Excellence
Fort Smith, Arkansas
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Nice hotel...but”
Reviewed 6 January 2014 via mobile

It has been several years since my wife and I have stayed overnight in Tulsa and I must say that I was pleasantly surprised with downtown Tulsa and The Mayo Hotel in particular. The hotel is clean and fresh with very nice large rooms. Our room was more like an apartment with a living room bed room and kitchen. So, having said all of that, the staff was young and seemed unsure of themselves. Check in was slower than it should have been. The wait staff at breakfast was not overwhelmed with customers yet where not on top of their service.
All in all, this is a very nice hotel and the staff was polite and pleasant but they need a lot of work to become truly polished......

Stayed January 2014, travelled as a couple
Helpful?
Thank MerSoleil72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Case T, Front Office Manager at The Mayo Hotel, responded to this review, 12 January 2014
Thank you for taking the time to leave us your feedback. We're so happy to hear that you enjoyed the hotel and your suite. As always, we strive to always work to better our service and overall guest experiences. With your feedback, we have taken steps to ensure quick check-in and better dining experience for future guests. We hope to have you as our guests again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

460 reviews from our community

Traveller rating
    269
    93
    56
    23
    19
See reviews for
70
150
22
130
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (80)
Date | Rating
  • English first
  • French first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Any
English first
Salt Lake City, Utah
Level Contributor
113 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 20 December 2013

In all honesty, you are getting more than what you are paying for with this hotel. The rooms are amazing, the room was bigger than some apartments that I have lived in. There is a sitting room outside the bedroom, a small kitchen area with a decent minifridge. Both the sitting area and the bedroom had big screen LCD TVs. The bathroom was very spacious and the shower was excellent.
The drawbacks were the lighting and the train. The lighting was not very good even with the dimmers turned off and the lamps on. There is railroad track a few blocks away and the trains seemed to go by about every hour to two hours, making it difficult to sleep.
Also, if the bed was actually a king size bed, it was the smallest king bed I have ever slept on.
The staff was good but I was expecting better.

Room Tip: Try to avoid rooms facing the same direction as the hotel entrance, I traveled with a group of cowor...
See more room tips
  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wes S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JakeBaldwin, General Manager at The Mayo Hotel, responded to this review, 23 December 2013
Thank you very much for choosing The Mayo Hotel when visiting Tulsa. Our staff greatly appreciates the positive feedback from your visit. It is not the first time that I have had a guest comment that their suite was very much like an apartment. Our suites are a great place for a long stay in Tulsa. If any future guests plan to stay longer than 30 days please ask about our extended stay rates. All of our rooms other than our doubles do in fact feature king size beds.
I do apologize that the train kept you up throughout the night. I can assure future guests that the city of Tulsa does not allow the train to sound its horn anywhere within Downtown Tulsa. I wouldn’t anticipate this being a problem in the future. However, based on availability we are always happy to move guests to a different room if there is any problem of this sort.
I would like to thank you again for the critiques during your visit. Guest feedback is the only way we can better the hotel for future guests. I hope to see you again the next time your travels bring you to Tulsa.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oklahoma
Level Contributor
7 reviews
3 hotel reviews
Reviewed 9 December 2013 via mobile

This hotel is such a comfortable place. It's worth the extra money to stay here. A fantastic place to have a large group of people or a couples weekend! It's right across from the BOK so if you have an event you are going, to this is the perfect place to be able to walk from. Also, the mexican restaurant on the same block, Casa Laredo is a good place to eat. We absolutely love this hotel! Best in Tulsa!

Stayed November 2013, travelled as a couple
Helpful?
Thank ShortyBrown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JakeBaldwin, General Manager at The Mayo Hotel, responded to this review, 11 December 2013
I am happy to hear that you enjoyed your time at The Mayo. The hotel is conveniently located in the heart of Downtown Tulsa’s financial district. As you mentioned we are just blocks from the BOK Center, the Blue Dome District and the historic Brady District. Casa Laredo and many other restaurants are just a short walk away. Our front desk is always happy to help select the right one for you.

The Mayo is a great place for group accommodations. Our sales department can help streamline group travel and arrange whatever your group may need during your stay. Thank you for your review and your business!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Medina, Ohio
Level Contributor
100 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 6 December 2013

We applaud the owners on restoring the historic Mayo Hotel. We seek out historic properties on our trips. The hotel is beautiful and gave us a glimpse into the luxury of a by-gone era. Loved the ballroom. The modern rooms were extremely comfortable and quiet and included walk-in showers, high-end bedding, a kitchen and numerous amenities.

The staff was courteous and helpful and we would like to especially thank Kaleigh. We had an extra valet parking charge and she graciously quickly corrected it. She was friendly and told us some details on the history of the hotel.

The Mayo is a gem, consider it for your trip to Tulsa.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank skipandlulu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JakeBaldwin, General Manager at The Mayo Hotel, responded to this review, 11 December 2013
Thank you very much for your kind words. I will be sure to pass your praises along to our owners. They worked tirelessly to restore the hotel back to its original splendor. There is certainly no other setting in Tulsa quite like the Chrystal Ballroom.

Kaleigh does a terrific job at the front desk and has a heart for service. Any member of our staff is more than happy to share the history of the Mayo for those who are interested. Thank you again. We hope to see you back at The Mayo soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oklahoma City, Oklahoma
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 December 2013

What a beautifully remodeled(2009) hotel in the heart of downtown Tulsa and walking distance to the BOK center. The Mayo is perfection- larger rooms with suites and full-size kitchens with soaring views of downtown Tulsa. Highly recommend the Penthouse rooftop bar anytime of the year. My husband travels to Tulsa frequently and this is always our first choice. Jake and his staff, from the valet to the Trula restaurant are top notch all the way. We forgot our wine opener and they promptly brought one up to our room. We ordered champagne and had to rush off to a concert so they corked it and took it to our room refrigerator. The coffee bar, Topeca coffee has the most amazing blends of coffee. Enjoy the rooms, the architecture and the history of The Mayo- very impressive! Can't wait to return!!

Room Tip: During the week they do not have room service. I suggest bringing snacks since they have a refrigera...
See more room tips
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NatalieRice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JakeBaldwin, General Manager at The Mayo Hotel, responded to this review, 5 December 2013
Thank you so much for your loyalty to The Mayo. We love all of our guests but the ones that return again and again are truly special. I am thrilled that you enjoyed your suite and the view. I of course agree with you that our staff is top notch. They enjoy helping our guests with whatever may come up during their visit. Topeca is a great Tulsa business and we love sharing the space with them. Thanks again to both you and your husband for your continued loyalty to The Mayo. As much as you can’t wait to return, we can’t wait to see you!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wichita, Kansas
2 reviews
Reviewed 26 November 2013

My wife and two young daughters stayed there in early Nov 2013.
Our room was large and extremely nice. The staff is excellent.
It really is an elegant hotel with adults in mind.

The room has a full size stove, refrig and dishwasher but no dishes, glass ware of any type. If you cant stock something as simple as a wine opener why have a kitchen. I would rather have a larger living room.

My other issue is there is No room service on weekends until 8:30 am. If you want a decent cup of coffee or anything to eat you are directed to walk two blocks away to a Starbucks.
If you like breakfast early you will be driving somewhere else.
This is not the place to stay if you have kids or like to wake up early.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JakeBaldwin, General Manager at The Mayo Hotel, responded to this review, 5 December 2013
Thank you for your review. I am glad that you and your family enjoyed the room and our staff. We welcome both families and corporate guests alike. We do offer a “Kitchen-In-A-Box” by request so that our guest can utilize the full kitchen. We also feature a weekend breakfast both Saturday and Sunday. Topeca Coffee Shop is locally owned coffee and offers pastries and sandwiches for both breakfast and lunch. You are more than welcome to contact me personally if you feel that we can cater more to your needs during your next visit. I hope that you and your family return to The Mayo soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 November 2013 via mobile

What a beautiful hotel.....the elegance in the hotel is absolutely stunning. However, the customer service matches or exceeds the beauty of the hotel. We arrived at the hotel during a rain storm and were met at our vehicle with an umbrella for each passenger. The service was surperb during our entire stay! The beauty of the hotel brought us there, but the way we were treated will keep us coming back.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PinkPrancer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JakeBaldwin, General Manager at The Mayo Hotel, responded to this review, 5 December 2013
What a great review! The Mayo is one of Tulsa’s most historic and beautiful buildings. Considering this, we have a lot to live up to in regards to service. I am thrilled that our team was on the ball during your visit. Your review is truly music to my ears! We can’t wait to see you back again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Tulsa hotels
0.6 mi away
Ambassador Hotel Tulsa, Autograph Collection
0.2 mi away
Hyatt Regency Tulsa
Hyatt Regency Tulsa
#11 of 108 in Tulsa
4.0 of 5 bubbles 1,053 reviews
2.3 mi away
The Campbell Hotel
The Campbell Hotel
#19 of 108 in Tulsa
4.5 of 5 bubbles 250 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Courtyard Tulsa Downtown
0.2 mi away
Aloft Tulsa Downtown
Aloft Tulsa Downtown
#32 of 108 in Tulsa
3.5 of 5 bubbles 296 reviews
0.3 mi away
Doubletree Hotel Tulsa-Downtown
Show Prices
Show Prices
Show Prices

Been to The Mayo Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Mayo Hotel

Property: The Mayo Hotel
Address: 115 W 5th St, Tulsa, OK 74103-4239
Phone Number:
Region: United States > Oklahoma > Tulsa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #15 of 108 Hotels in Tulsa
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Mayo Hotel 4*
Number of rooms: 102
Official Description (provided by the hotel):
Built in 1925, The Mayo Hotel was the place to be in Tulsa. Famous or not, our guests receive the superstar treatment they deserve. With 102 hotel rooms, we have more suites than standard rooms - and when we say standard, we mean spectacular. Room sizes from 500 square feet and up, there is plenty of room in this historic building to spread out. Be sure to visit The Mayo Museum and learn about our famous past and our promising future. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, TravelClick, TripOnline SA, Traveltool, S.L.U., Evoline ltd and Cancelon so you can book your The Mayo Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing