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“Fabulous Restoration”
Review of The Mayo Hotel

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The Mayo Hotel
Ranked #16 of 108 Hotels in Tulsa
Certificate of Excellence
Tulsa, OK
Level Contributor
138 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
“Fabulous Restoration”
Reviewed 22 December 2009

The Mayo Hotel, the grand dame of Tulsa, is back.!

Every room in this small hotel is a suite, with complete kitchen facilities. 52" flat screen in living room; nice bar with three bar stools, contemporary furnishings. 46" flat screen in bathroom.

The hotel is restored to its full elegance, with terazzo floors & crystal chandeliers. Still could use a little improvement on the penthouse bar/rooftop--could use softer ambience & some rooftop improvements. The Crystal Ballroom on 16 is magnificient. Food is very good in restaurant (Trula's), plus a great coffee shop adjacent to the lobby. Had 2 very minor problems with room, both of which could be easily fixed (insufficient hot water @ 5 pm for shower; HVAC air vent in bedroom blows directly on sleeper's head (louvers could be adjusted)).

Excellent location for BOK Center events, too.

I would have no hesitation recommending this hotel to business travelers, to visitors to the BOK Center, or to couples seeking a romantic getaway.

  • Stayed December 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1 Thank Art918
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Stillwater, Oklahoma
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 9 November 2009

We recently stayed and saw a ballet in Tulsa. We arrived rather late, 1.5 hrs before the ballet is to begin. Very hungry a staff member took our food order placed it at the great hotel resturant while we changed and settled in our room. Upon finishing dinner the manager realized our possible close curtain call, he arranged the hotel shuttle to take us. the food was lovely. great trip!

  • Stayed November 2009, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Thank khamby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 7 October 2009

Need a quick getaway to Tulsa? Really, TULSA?? Tulsa, Okalahoma?? Yep! We have enjoyed visiting this beautiful downtown and can very highly recommend The Mayo Hotel downtown.

This was a surprise one-night trip to celebrate my husband's birthday and recent clear PET scan and lymphadenectomy. He had no idea where we were flying to until we reached the airport that morning, but did know my parents had arrived from out-of-town to take care of our little one... so it was just the two of us for this quick getaway. We are in our mid/late thirties, and I took a personal day from my 8th graders at school to enjoy this trip.

Southwest Airlines to TUL (50 min from DAL)

Transportation to downtown from TUL Airport (8 miles):
~ Taxi (approximately $24)
~ Tulsa Transit ($1.50 each) http://tulsatransit.org/ Route 203, 35 minutes, pickup by taxi stand (once per hour, bus ran about ten minutes late)
~ Hotel Transport (after checking in, we learned it is FREE in an Escalade with the Mayo from 6AM-11PM)
~ We took the bus from the airport (scenic route through neighborhoods!) but took the Mayo's Escalade back to the airport at 11:30 for a 12:40 flight (that had not been advertised on the Mayo's website). The return trip to TUL took 10 minutes to get back to the airport, which has Mazzios, Starbucks, and other places to grab a bite if hungry.

The Mayo Hotel http://www.themayohotel.com
We booked using our AAA discount but booked through iprefer.com to take advantage of complimentary bottle of wine and complimentary upgrade if available. We were upgraded from a Superior Room (with butler kitchen) to a corner Junior Suite (with full kitchen, walk-in Swiss shower, garden bath, five large windows, 800 sq ft). If staying in downtown Tulsa, this is the ONLY hotel to consider. Two blocks from BOK, bus station, many eating places, etc. This boutique hotel is a National Historic Hotel built in the 1920s, recently reopened with renovations in late September 2009, and will be even more amazing once all the renovations are complete, including a Penthouse Bar on the 18th floor (indoor/outdoor) with great views of downtown, the river, and more. From the time the Dave Matthews Band concert ended with us in section 118, we were out of BOK and back at The Mayo in ten minutes (yes - even with 19,000+ other people at the concert!!)

~ getting to see the beautiful restoration firsthand
~ genuine customer services provided by the front desk (Thank you Natalie!!)
~ Extra soft robes provided in the room
~ wonderful Swiss shower with multiple full-body shower heads
~ HDTV in living room AND in bedroom
~ complimentary internet service
~ ipod dock in the bedroom
~ very comfortable bedding
~ nightly turndown service
~ soft towels in the bathroom (not typical hotel towels!)
~ hardwood floors, granite countertops, Roman shades all added special touches

~ Beware - I believe there are individual hot water heaters, so if you fall in love with the full-body shower like I did, you do not have an endless supply of hot water like you would at the spa
~ This was a soft opening as the grand opening has not occurred yet, and with all new openings, the staff is learning just like the new customers. With any new issue, the staff was quick to respond. By "issues" I mean minor learning curve glitches with:
- booking through iprefer.com that included a complimentary bottle of wine, but the staff was not aware of that yet;
- kitchens were not stocked with kitchenware nor wine glasses (yet);
- and definitely double-check if you sign up for a shuttle back to the airport to ensure your name is on the list (our's had not been from the night staff).
- I had also booked online several weeks prior, but when rates dropped, cancelled that reservation and rebooked through iprefer (cancelled several days in advance outside the penalty area). The front desk had the original rate at check-in (but quickly resolved it when showing my printout of cancellation and new booking with lower rate.)

With all of these, they were immediately addressed in a positive manner, and I could clearly see they were just new-opening learning curve items. None were negatives, just things that would be happening with any soft opening property.

~ Coffee shop at hotel: http://www.topecacoffee.com/ The only seed-to-cup coffee shop in the US, and also the same coffee supplied in The Mayo rooms. Yummy!
~ Trula (at the hotel - had breakfast, and we both chose pancakes... blueberry and chocolate chip... guess who had which one!!)
~ Elote http://www.elotetulsa.com/ A very short walk away. Read the "About" section. We met Libby as she was taking plates from the outdoor tables (she is the owner/chef). We had puffy tacos, chicken tamales, and a habanero-infused margarita that had that kick in the back of your throat a few seconds later!
~ McNellies http://www.mcnellies.com/ For a 7:00 concert, arrive by 4:30 if you want a table for dinner. We split the chicken club sandwich with yummy sweet potato fries and ranch dressing. If you are a beer drinker, check out their online selection. I'm not, but did sample Curt's. Actually, I think that was the first beer he has had in about 5+ years! Otherwise, a full bar is available, and McNellies is "the place to be" for pre-concert (and post-concert) mingling.
~ BOK Center -- large drink was $4 (soda) if you needed a beverage from singing :)
We did not need a car while staying downtown as we walked everywhere, even with my husband's surgery incisions from four weeks prior.

~ BOK Center http://www.bokcenter.com The BOK opened in 2008 and is a fantastic indoor venue. Tulsa is finally getting big-name groups in with thanks to this facility. In fact, we enjoyed this venue so much that we will definitely consider concerts here over Dallas in the future (we live closer to Dallas).
~ Tulsa has a lot of great history downtown and beautiful architecture. We had been told to check out the three-story white building next door, which we did after breakfast. We also walked around a few blocks admiring the various historical buildings.

For a quick getaway, especially to come see a concert in a magnificent indoor venue, definitely come to downtown Tulsa. If flying, you definitely do not need a car. If you do bring a car, just keep it parked (hotel parking is $20 per night - valet).

With thanks to our Dave Matthews followings, we have often visited cities we would have never considered visiting for vacation. Tulsa is yet another city to add to that DMB list. :)

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
6 Thank Luv_2_Travel_TX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Mayo Hotel

Property: The Mayo Hotel
Address: 115 W 5th St, Tulsa, OK 74103-4239
Phone Number:
Region: United States > Oklahoma > Tulsa
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #16 of 108 Hotels in Tulsa
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Mayo Hotel 4*
Number of rooms: 102
Official Description (provided by the hotel):
Built in 1925, The Mayo Hotel was the place to be in Tulsa. Famous or not, our guests receive the superstar treatment they deserve. With 102 hotel rooms, we have more suites than standard rooms - and when we say standard, we mean spectacular. Room sizes from 500 square feet and up, there is plenty of room in this historic building to spread out. Be sure to visit The Mayo Museum and learn about our famous past and our promising future. ... more   less 
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