From the desk staff that greeted us, to the room itself, the breakfast, and the location, everything about this hotel was above average. What really made this a 5-star review was how the staff came through when something went wrong. Specifically, one of our party was visiting from Canada, and she experienced an unexpected problem with her car. Imagine something going wrong with your car while over 1,000 miles away from home in a foreign country!
Thankfully, Gary, the general manager, had noticed the trouble we were having and was quick to provide recommendations for nearby businesses and even to make the necessary phone calls to local service providers so she could get her car repaired quickly and continue on with her road trip. He also continued to check on the situation and offer assistance and updates until everything was resolved. This attention to service above what would be expected from a hotel was especially helpful to someone who was so far away from home and unfamiliar with the area. It is because of Gary's efforts that a truly stressful situation was resolved efficiently and with minimal impact to our schedule, and in that respect he and his staff really did "save the day."
- Official Description (provided by the hotel):
- Discover the superior value and service of Spring Hill Suites. At Spring Hill Suites Inn we guarantee a comfortable stay suited to any business or leisure traveler's budget. In addition, we are one of the most conveniently located hotels in Tulsa, OK with easy access to Woodland Hills Mall, Bank of Oklahoma (BOK) Center, Oral Roberts University & Cancer Treatment Center of America. We are walking distance to several popular Tulsa restaurants. Road-weary business guests will find our Tulsa, Oklahoma lodging a smart fit: free and reliable high-speed Wi-Fi, business center and spacious rooms equipped for work and relaxation. Start each day with a free hot breakfast, and wind down each evening with a dip in the indoor pool. Require assistance? Our Friendly service staff is happy to help. For hotels in Tulsa, OK near Woodland Hills, make the favorite choice: Spring Hill Suites Tulsa ... more less
- Reservation Options:
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- Also Known As:
- Springhill Suites Tulsa Hotel Tulsa
- Tulsa Springhill Suites