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“Chemical Burn!!!!” 2 of 5 bubbles
Review of Quality Suites

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Quality Suites
Ranked #83 of 107 Hotels in Tulsa
Oklahoma City, Oklahoma
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Chemical Burn!!!!”
2 of 5 bubbles Reviewed 29 January 2012

WOW!!! ok so went on a family trip this weekend and thought it would be nice for the kids to have a something to do on out down time at the hotel so we went with this one b/c it had the pool, I've stayed in Quality Inn Suits in other towns and have always been just fine!! Well never again, the room was clean enough, location is great. breakfast was good, but please if you have kids or well anyone really dont go in the pool. we went in for only about an hour hour in half, and it was so full of industrial strength BLEACH!! could smell in some but not too bad at first then,eyes started to burn, started getting sick to my stomach and dizzy and noticing the kids faces getting blochy and they were coughing alot, so i made them get out once we got up to our room i could taste bleach in my mouth,and chest pains to go with dizzy and sick feeling.
we showered right away to get the bleach of our skin, we now have the worst rash every where!! My daughter has a chemical burn on her face!!! we have all had a terrible headache! when we checked out I told the lady at the desk and she just shuggered her sholders as if it was no big deal!!! all i keep thinking is if we were there any longer or what if a baby goes in the pool who knows what could happen!! THIS POOL COULD KILL SOMEONE!!!!! So if you must stay or are only looking for a bed to sleep in its not bad just stay out of the pool!!!!!!!

  • Stayed January 2012, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Amy885
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LindaHaynes, General Manager at Quality Suites, responded to this review, 1 February 2012
We would like to thank you for bringing this matter to our attention. After investigating this situation, we found, the chemical that is being referred to as bleach was actually Chlorine.The levels that were in the pool, were within standard, and must be maintained according to the city codes. It had been added to the pool the morning that you checked into our hotel. We apologize if there were any ill effects to your family and truly hope that your family has recovered from the rashes. We are glad that the rest of your stay went well and hope that you will continue to choose Choice Hotels as your hotel of preference.
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83 reviews from our community

Traveller rating
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    16
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    25
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Stillwater, Oklahoma
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed 18 November 2011

This hotel is in bad need of repairs and updating! It is obvious the owner doesn't care as it is reflected in the state of the hotel! Our room was in need if a good cleaning!! The shower floor had rotted and been patched. The floor we stayed on smelled of cigarette smoke even though the rooms were all marked nonsmoking. We tried to get another room but there were none available with two beds. I can say the gentleman at the front desk was somewhat helpful.

  • Stayed November 2011
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank scase
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LindaHaynes, General Manager at Quality Suites, responded to this review, 1 February 2012
As of January 1, 2012 our hotel is under new management. We understand that some of our rooms have conditions problems and we are working diligently to address these rooms. Our hotel is scheduled for a renovation in the future and we are looking forward to bringing our guest, higher quality furnishings as well as a comfortable room.
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Travellers are raving about these Tulsa hotels

guzman mx
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 2 August 2011

our stay was for one week. our luggage was ransaked when we left for dinner. we noticed that after two days of bites, the room was infested with fleas. they were everwhere. sprayed area and still fleas. we left with flea bites that were unbareably itchy.
notified corporate and never got a response. do not stay here!!!!!

Room Tip: many rooms have fleas.
See more room tips
Stayed June 2011, travelled as a couple
Helpful?
2 Thank susanneay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChanceyRee, General Manager at Quality Suites, responded to this review, 31 August 2011
Thank you for your response. We take comments such as this very seriously. Our property is professionally treated monthly for all pests. This includes all public areas and guest rooms. The safety and security of each guest and their belongings is ensured by video surveillance and a private security company which patrols the entire property.I would like to apologize for any inconvenience you had during your stay and hope you would give us another chance in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
harker heights, tx
Level Contributor
34 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed 19 July 2011

As seems to be the norm these days, this Quality hotel is basically a hotel that used to be something else and is now a Quality, and the age has shown.
The good: Good location and easy access with decent parking lot, fairly clean and spacious rooms, fast internet, indoor pool, and clean ample breakfast/lobby area.
What needs work: Carpeting needs to go, bedding needs upgrade (kind of get the feel of a cheesy 70s style hotel at times), check in process at front desk was slower than normal, and the morning crew seemed to have a few too many people not doing much.
We were there two days and had a second floor room. When we got off the elevator the first time, we noticed the business area was a mess....papers on the floor and an overflowing trash can. When we checked out two days later, the papers were gone, but the trash can was still full, and we knew it hadn't been changed by the fact two very specific items were in there still. This is fairly irresponsible for any hotel.

Overall, if you are paying over $70 you can find a better place. If you can get rooms here for under $60 then it may be worth it.

  • Stayed July 2011, travelled with family
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank March10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LindaHaynes, General Manager at Quality Suites, responded to this review, 1 February 2012
Again, I would like to say , as of January 1, 1012 our hotel is under new management. All the common areas are cleaned on a daily basis and the carpeting is shampooed once a month. We understand, that our funishings and carpeting are outdated and would like to say, our hotel is scheduled to be renovated in the future. We would hope that you will continue to stay at our hotel and allow us the opportunity to make your stay as comfortable as possible.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Indianapolis, Indiana
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 30 June 2011

Dated, but clean says it all. The carpet was torn and the furnishings were old, but at the same time everything was clean in our room. The staff was friendly and helpful, but the breakfast was not the best - the waffle iron was covered in batter and unusable, the cereal was stale, etc. The main lobby also had leaves and such on the floor that weren't picked up during our overnight stay. I paid $80, so I at least expected better breakfast options.

  • Stayed June 2011, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank brandy_tu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tulsa
2 reviews
1 of 5 bubbles Reviewed 22 June 2011

Actually didn't even stay as desk clerk hung up on me as I was asking price of room for a week. She told me 39$ and I said " So about 280$/week plus tax?" She then hung up without answering. Very rude person, so won't stay there and will tell all my Linkedin folks not to stay there. Oh, I'm Linkedin to around 1,000+ people in my professional groups.

Room Tip: stay else where
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  • Stayed June 2011, travelled on business
    • 1 of 5 bubbles
      Service
Helpful?
Thank Hardrock75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Memphis
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 bubbles Reviewed 20 March 2011

This place is overdue for a renovation. No blanket in the room, just a worn out bedspread and miniature pillows. Stay somewhere else.

  • Stayed March 2011, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank ballerfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Suites

Property: Quality Suites
Address: 3112 S 79th East Ave, Tulsa, OK 74145-1325
Phone Number:
Region: United States > Oklahoma > Tulsa
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #83 of 107 Hotels in Tulsa
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Suites 2.5*
Number of rooms: 69
Reservation Options:
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Also Known As:
Quality Inn Tulsa

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