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“Terrible”
Review of Quality Suites

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Quality Suites
Ranked #81 of 109 Hotels in Tulsa
Reviewed 26 July 2013

The hotel was large, with 2 tvs and seperate rooms, but unfortunatley that was the only good thing. There was water on the carpet next to the window. The fitness room was small and only had one treadmill and one bike. The pool was very small. The walls were cracked and moldy. The breakfast had no variety, and the orange juice and cranberry juice were very watery. My daughter has asthma and had trouble breathing, because we were next to a smoking allowed room. Overall the hotel quality was not good at all. I highly suggest not coming here if u plan to stay for more than a day.

  • Stayed: July 2013
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Thank KelechiA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nila P, Manager at Quality Suites, responded to this reviewResponded 20 March 2014

Please accept my sincere apology.

I want you to know that the comments and suggestions we receive from our guests are taken seriously. They tell us what we're doing right, what we're doing wrong and how we can improve.

The renovations of rooms have started at the hotel.

Again, I want to thank you for taking the time to share your concerns with us.

We look forward to serving your future lodging needs.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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47 - 53 of 86 reviews

Reviewed 26 July 2013

When we got to our nonsmoking room, we found it had been smoked it and the smell was still quite strong. We went to the front desk and explained the situation to Lanette and she immediately apologized and offered to change rooms for us. Then she even upgraded our room! Its rare now days to receive good customer service and I can't thank her enough!

  • Stayed: July 2013
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Thank TMasterson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2013

We had a one night stay in Tulsa on a cross country roadtrip and the Quality Suites on I-44 was just right for our group of 5. We got a 2 Q bed suite with an additional sofa bed. Our suite also included a fridge and microwave, decent sized bathroom, comfortably firm beds and great air conditioner and plenty of outlets in the room. The Wifi worked fine for us and we never used the TV. The whole place was neat and tidy.

The breakfast was fine, standard for this chain. No complaints. The only complaint I had was finding the hotel. And I knew this could be tricky from reading other reviews. At the corner at the end of the off ramp there are actually 2 left turns which could be made, a hard left and a wide left. You have to be sure to make the wide left and not the hard left. We ended up going around a long block to try again, getting it right the 2nd time. It's on the south side of I-44 in a group of hotels.

I would definitely stay at this property again if I was in Tulsa.

Room Tip: A little tricky to find this place. At the intersection to go under the free way make sure you'...
  • Stayed: June 2013, travelled with friends
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Thank Char O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2013

When my fiancee and I checked in we were placed in a room without working electricity and ceiling plaster all over the floor . It is a very hot summer and air conditioning is a must. There were also no pillows in the room. The staff did move us to another room. That room was also very dated and dirty. We asked for a wake up call that we never received and therefore we ran late. The carpet in the room is in need of replacement and the bed was very uncomfortable. If it had not been so late we would have left. I would not recommend staying at this hotel. Would have rather spent more and had somewhere clean and comfortable.

  • Stayed: June 2013
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Thank Corrylisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nila P, Manager at Quality Suites, responded to this reviewResponded 20 March 2014

Please accept my sincere apology.

I want you to know that the comments and suggestions we receive from our guests are taken seriously. They tell us what we're doing right, what we're doing wrong and how we can improve.

The renovations of rooms have started at the hotel.

Again, I want to thank you for taking the time to share your concerns with us.

We look forward to serving your future lodging needs.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2013

The staff was rude, we got in late at night we had reservations for 6 people in a room there weren't enough towels and the answer we got at the desk when we asked for more was we are not allowed to give towels till after 8:00 am. Breakfast was a joke they were out of waffle mix and coffe and took forever to refill and bacon bits is what they call bacon. There was tables but no chairs in the tiny breakfast room. What a joke.

  • Stayed: June 2013
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Thank Travelerof12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2013

Stayed overnight with my wife and kids as a "family fun night" as we only live 25 miles away. Check in went fine, lobby area is nice. We got a jacuzzi room for the kids to play and tub was really big! Had areas of the room in need of repair (trim above mirror in bathroom). The 2 tvs were nice and the sitting area was great. We really had room for 5. Pool area was fun(entire reason we booked here was the indoor pool.) The hot tub was having problems and the jets would turn on for a few seconds, then off again. Let the sofa out into a bed and the fitted sheet was VERY worn. Laid the flat sheet over it and it was fine, but left the hideabed out when we left so it would be changed. Very quiet, even being across from the ice machine and on the highway side of the building. Breakfast area is very small with only 3-4 tables. Standard free "deluxe" breakfast (instant eggs, precooked bacon, waffles, juice, pastries, biscuits and gravy, coffee). Kids really enjoyed the stay and it didn't break the bank and it accomplished what I was looking for.

  • Stayed: May 2013, travelled with family
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1  Thank James H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nila P, Manager at Quality Suites, responded to this reviewResponded 20 March 2014

Please accept my sincere apology.

I want you to know that the comments and suggestions we receive from our guests are taken seriously. They tell us what we're doing right, what we're doing wrong and how we can improve.

The renovations of rooms have started at the hotel.

Again, I want to thank you for taking the time to share your concerns with us.

We look forward to serving your future lodging needs.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 May 2013

Okay so we are currently checked in. I would completely change hotels if that was possible but the size of our group makes that difficult on short notice. The eggs this morning were hard, the juice was very, very watery. And, we booked this room specifically for the indoor pool so our kids can swim even in cold weather. They obviously don't want the pool used because it doesn't open until 10 and checkout is at 11! I have never encountered a pool that had such a late opening before. And, they will not budge on the hours for swimming. So I currently have 4 small children asking every 5 minutes (they've been up since 7!) asking if we can go swimming yet. Ugh! As for the rooms, they really need some work. They are old and show every bit of their age. The hidabed sofa has tears and damage on both arms. The bathroom has writing on the counters. Overall, not at all my description of "Quality". Next time I'll pay a bit more for a better hotel.

  • Stayed: May 2013, travelled with family
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1  Thank Christi K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Suites

Address: 3112 S 79th East Ave, Tulsa, OK 74145-1325
Phone Number:
Region: United States > Oklahoma > Tulsa
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #81 of 109 Hotels in Tulsa
Price Range: £38 - £63 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites 2.5*
Number of rooms: 69
Reservation Options:
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Also Known As:
Quality Inn Tulsa

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