- Free Wifi
- Free Parking
Normally I stay at the Red Roof Inn but there are no Red Roof Inns in the Tulsa area. I choose to stay at the Red Roof Inns because the company I work for has a corporate discount. Given that I needed another hotel to stay at for 3 weeks, I searched for a reasonable hotel not far from where I’d be working. Given that I was staying for 3 weeks meant I wanted a nice place to stay and the Ramada did not disappoint! Sure, it may have been more expensive than other hotels in the area but the additional cost was well worth it! As they say, ‘Price isn’t everything!’
There’s ample parking and checking in was simple and fast. I had the pleasure to meet three cordial, professional, and pleasant women at the check-in counter (Sara, Jennifer, and Jaime). If I needed something (writing pad, toiletries, etc.), they provided it. On a couple of occasions, I had problems with the Wifi and it was no problem changing to a room where the signal was much better. If the internet is something you MUST have, I suggest staying at the second floor where the signal is at its best. As a backup, an Ethernet cable is available in select rooms on this 2nd of 3 floor hotel. The staff is very accommodating and is committed to making your stay an enjoyable one. I have stayed at many hotels throughout the U.S. and I must say that the staff here is by far the most friendliest and professional. It was one of the reasons I chose to return to this hotel for my second stay and will in future stays as the need arises. The staff knows how to treat the customer right. In other words, great customer service!
Elevator is not large but roomy enough for several people with luggage. My room was spotless and a nice size, as was the bathroom. The bed was comfy and the AC-heating unit worked very well. There was a flat screen TV, a small fridge, microwave, coffeemaker and plenty of bathroom amenities, etc. The desk is large enough for a laptop computer, a lamp, and area to place documents and other items while working. The chair was very comfortable.
There are plenty of restaurants and stores near this area. Plenty to see and do if you are a shop-a-holic! I never had a bad night’s sleep. Breakfast in the morning was a nice perk...eggs, waffles, sausage, bagels, cinnamon buns, hard boiled eggs, yogurt, juices (Apple and orange), breads, muffins, cereal, oatmeal, etc... Coffee and tea are available 24 hours/day. There is ample seating in the breakfast area and a flat screen TV. A lobby near the check-in counter also has a flat screen TV with a couch, coffee table, and several chairs.
Checkout was a breeze, the service is fantastic, and the staff is definitely an asset to this hotel location. My hats off to the staff whom you don’t see that work ‘behind the scenes’, namely housekeepers, breakfast staff, management, etc. In summary, if I need to return here, I will not go anywhere else.
What an absolutely amazing 5-star review of the Ramada Tulsa! Management has put an emphasis on service and training, seeking out people that are hard-working and want to succeed to work in the hotel. Sara, Jennifer, and Jami are all valued and invaluable members of the Ramada team. We have a very high standard for the quality of service and value we offer and provide our guests. We aim to exceed expectations on service and value! Thank you for bringing to attention the quality level of service these wonderful ladies provided you throughout your stay at our property. We hope that you give us the pleasure of serving you again in the future!
At your service,
Found bottom bed sheet was very dirty! It had food crumbs and black specs of something and pieces of drIed grass or something from outdoors.
I HAD TO CHANGE THE BED LINENS MYSELF.
NOT EVEN AN OFFER OF A DISCOUNT !
Other than this one major negative this Ramada was nice. Room was very attractive. Spacious, comfortable bathroom. Hot brkfst was with wide assortment and and the waffle was awesome!
Thank you so much for your 4-star review! It is great to hear that you found the guestroom and its bathroom spacious and comfortable, and our breakfast with its wide assortments and make your own waffles to your liking. With that said, we are so sorry that you felt the service was not up to par. We will be using your review as an example in upcoming staff training programs so that our employees offer more consistent service to our guests and can better understand how their actions can impact the guest experience.
We were built to serve, designed to excel. Hotel staff is trained to engage with guests throughout their stay to ensure they leave happy. Service is more than a word, more than seven letters in a row.
I do hope that we can restore your faith in the Ramada Tulsa and have been in touch with you personally regarding the issues you experienced.
Your business is much appreciated and we look forward to welcoming you back in the near future!
At your service,