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“Nice New Hotel”

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Wingate By Wyndham Tulsa
Ranked #2 of 108 Hotels in Tulsa
Certificate of Excellence
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635 reviews from our community

Traveller rating
    440
    145
    33
    9
    8
See reviews for
262
165
38
108
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
Saint Louis, Missouri
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 8 April 2014

I arrived at the hotel around 10PM and the front doors were locked. I pushed the doorbell multiple times with no response. I then began knocking on the doors and still nobody responded. Finally, 2 more guests arrived and I explained I can't even get in the building to check in. Finally, the desk clerk came from the back room and let us in, but did not greet us. Instead she chastised us for not having our key! I explained I hadn't even checked in yet and she did not apologize. Very poor first impression.

For a new property, my expectation of cleanliness increases. The Wingate features white tile in the lobby and elevator, which seems like a poor choice for hiding dirt that is tracked in. The elevator floor was filthy upon checkin, I gave it a pass because it was late at night. Surprise, even by check out the next day it still was not cleaned.

The room itself was okay, it was spacious but not the best use of space. The King bed was shoved over in a corner and it left a big open area in the middle of the room that didn't make a lot of sense. I found it odd that the factory shipping sticker for the bathtub was still in place.

What really ruined the experience for me was housekeeping banging on my door at 10:50 even with a do not disturb sign in place. Even worse, when I did not let them in, the front desk immediately called at 10:53AM to say "So, are you checking out today or what??". The posted checkout time was 11AM. I did not plan on leaving any earlier and I don't feel like I should have been made to feel like I was unwelcome before that time had even eclipsed. I will not stay at any Wingate properties in the future if this what they consider guest service.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham

Helpful?
1 Thank Shawn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WingateManagement, General Manager at Wingate By Wyndham Tulsa, responded to this review, 11 April 2014
We are very sorry and apologize for the experience.
The doors were locked a little earlier that particular night only because we had a rough check-in crew with a few coffee spills that the desk clerk ( who at that time of the night would be the only person there) was trying to cleanup. When the desk clerk has to leave her area during the night, it is only safe to have the door locked which is also locked after 11.00 pm every night anyway. For staying guests the door is accessible with their room keys. Unfortunately, the spill had been in the elevator and she did not have enough time to clean it thoroughly. Again, sorry for the inconvenience.
Management.
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Memphis, Tennessee
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 22 March 2014

New and very clean and nice. The staff are very friendly and helpful. The breakfast is very good. A little difficult to get to because of highway construction but worth your effort. Will stay there again.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham

Helpful?
Thank Frank J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WingateManagement, General Manager at Wingate By Wyndham Tulsa, responded to this review, 25 March 2014
Thank you for the good review of the Hotel.
The construction has been a little hassle for guests but, once it gets done it will be an easier access and a better overall location for us.
We appreciate your business and hope to see you again.
Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Wingate By Wyndham Tulsa

Property: Wingate By Wyndham Tulsa
Address: 2854 E 51st St, Tulsa, OK 74105-1705
Phone Number:
Region: United States > Oklahoma > Tulsa
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 108 Hotels in Tulsa
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Wingate By Wyndham Tulsa 2.5*
Number of rooms: 66
Official Description (provided by the hotel):
Welcome to the Wingate Tulsa Central/Midtown, located on Interstate 44 only 7 miles from downtown Tulsa. Our hotel opened brand-new in November 2012 and offers many great amenities! Complimentary Breakfast, Spacious Indoor Pool Area with Hot Tub, Fitness Center, Business Center, Board Room and Meeting Space. Our spacious rooms are bright and contemporary, offering pillow-top beds, 40 inch flat-panel televisions, microwave and refrigerator, in-room coffee, iPod docking station and more! We are just a short drive to downtown Tulsa, The BOK Center, The Tulsa International Airport, The Expo Center/State Fairgrounds, The Shops at Utica Square, The Farm Shopping Center, both The Promenade Mall and Woodland Hills Mall and so much more! Oral Roberts University is just a few miles away as well as Saint Francis Hospital and Oklahoma University - Tulsa. Welcome to the Wingate Tulsa! ... more   less 
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