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“Great Customer Service”

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Hampton Inn & Suites Tulsa South-Bixby
Ranked #13 of 108 Hotels in Tulsa
Certificate of Excellence
wichita, United States
1 review
“Great Customer Service”
4 of 5 bubbles Reviewed 17 March 2014

Russ the Manager on staff took a bad situation and made it great. Our room was "cleaned" but someone...the previous guest or staff, ate and used the room before we checked in. I told Russ I wasn't happy as a matter of fact I was very unhappy and he personally made it his mission to see that my expectations were restored.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Ron C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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378 reviews from our community

Traveller rating
    216
    99
    38
    15
    10
See reviews for
152
64
28
101
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
Chickasha, United States
2 reviews
5 of 5 bubbles Reviewed 14 March 2014

I really enjoyed my stay there. The front desk clerk when I arrived was very helpful and friendly. He even called after I had arrived to my room to ask if everything was to my liking! I would definitely consider staying here again if I'm ever in the area.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank April L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Enid, Oklahoma
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 11 March 2014

Usually, third time is a charm. But this time the Hampton got it right. Our family stayed at this Hampton (loyalty members) a few months ago and there were issues with the breakfast staff. This second time around, they got it right. The food was hot and kept in supply. They were friendly and extremely helpful. The front desk gentleman, Russ, was going around to everyone asking how their stay was going. Definitely will stay here again. Thanks!

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Jeffrey981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belton, Texas
Level Contributor
70 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 7 March 2014

What a great place to stay! One of the things I love about Hampton Inns are the peolpe are always so nice and helpful. If you are not familiar with the area, well they are! They can always give you wonderful tips on what to do and where to go. This location is no different. it is located in a very busy, in a good way, area. There are tons of places to eat and shopping right out the front door. Great great great. You are also close to major roadways and there are lots of little suburbs close to go and explore.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Balucanb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carbondale, United States
1 review
4 of 5 bubbles Reviewed 26 February 2014

We stay frequently at Hampton Inns and have always enjoyed clean rooms, a nice breakfast and good amenities. This hotel had all of that and one more thing, noise. We could hear the heavy fire resistant room doors slamming shut throughout the night and we could hear people walking on the floor above us. We were on the ground floor. When mentioned, management did offer to move us but our stay was short and we just put up with the noise for one more day.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Jeff C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leawood, United States
Level Contributor
4 reviews
4 hotel reviews
5 of 5 bubbles Reviewed 26 February 2014

I like to stay at this Bixby Hampton Inn because it's near nice restaurants such as the really great pizza place within walking distance. The rooms are always clearn, quiet and I don't hear the road noise outside. The breakfast is on time and they served scrambled eggs. Ya! The staff was warm and welcoming just like all the other Hampton Inns. I travel for business and I like these hotels because everything seems familar to me no matter where I stay. Thank you. Judy - Kansas City

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Judith M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sibley, United States
1 review
5 of 5 bubbles Reviewed 26 February 2014

Excellent hotel, service, and breakfast. VERY friendly employees. I would definitely recommend to everyone. Excellent restaurants and shopping within walking distance too. This review is requiring 200 characters and my only complaint is to take it down to 50 characters.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Dawn F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philip K, General Manager at Hampton Inn & Suites Tulsa South-Bixby, responded to this review, 27 February 2014
Your review has made the entire staff very happy. We certainly strive to deliver great customer service in a friendly atmosphere. Thank you very much for your time and business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Tulsa South-Bixby

Property: Hampton Inn & Suites Tulsa South-Bixby
Address: 8220 E Regal Pl, Tulsa, OK 74133-6998
Phone Number:
Region: United States > Oklahoma > Tulsa
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Tulsa
#8 Business Hotel in Tulsa
#15 Romantic Hotel in Tulsa
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Hampton Inn & Suites Tulsa South-Bixby 2.5*
Number of rooms: 102
Official Description (provided by the hotel):
The Hampton Inn & Suites Tulsa South-Bixby hotel is located just 14 miles from downtown Tulsa and minutes from the burgeoning town of Bixby. Catch a production of Oklahoma! at nearby Discoveryland. Cheer on youth sports teams at Bentley Park Sports Complex, just minutes from our South Tulsa hotel or walk to an event at Bixby's premier venue, The Spirit Bank Event Center right next door. Commune with the animals at the Tulsa Zoo & Living Museum, and cool off at Big Splash Water Park or visit the Oklahoma Aquarium. Stay in a modern guest room or a spacious suite at this Tulsa hotel and enjoy a comfortable night on a clean and fresh Hampton bed(R). ... more   less 
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Also Known As:
Hampton Inn And Suites Tulsa South-Bixby
Hampton Inn & Suites Tulsa South-Bixby Hotel Tulsa
Hampton Inn Tulsa
Tulsa Hampton Inn

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