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“Great Staff - Clean Rooms = Excellent Stay”

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Doubletree Hotel Tulsa-Downtown
Ranked #16 of 109 Hotels in Tulsa
Reviewed 10 December 2012

I stay at the Doubletree often and always find the overall experience to be nothing short of excellent. The rooms were clean and the staff is kind, courteous and extremely helpful.
There was a bit of construction going on during my stay but it was a non-issue.The hotel does a great job of working around the remodel making my stay very nice.

Room Tip: Ask for a city view.
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  • Stayed: December 2012, travelled on business
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Thank Scott W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruce S, General Manager at Doubletree Hotel Tulsa-Downtown, responded to this reviewResponded 28 December 2012

Thank you for taking the time to post a review of your recent stay with us. It is always a pleasure to read such a glowing review. We will continue to make improvments and I am sure you will enjoy the renovations once completed. MADE Market is due to open 1/13/2013 and will be a real treat for you. Again, thank you for the review and your business.

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1,015 - 1,021 of 1,164 reviews

Reviewed 9 December 2012

As this was our second stay here, it proved to be just perfect for us. However, we were prepared to drive to our destinations, not walk. I asked for a concierge and they don't have one. I think this hotel would benefit from one since they are not situated in the heart of much of anything. We needed help finding things to do in our area. Yelp and Trip advisor and not always helpful.
It is a great location for the BOK Center. Oneok Field, and many other venues.
The air cleaners that they are using in their rooms do make the rooms smell. Not a fresh smell, almost a burnt smell. We turned ours off.
The beds are fine as well as the pillows. Clean rooms and bathrooms.
The staff we dealt with were professional and friendly.

Stayed: December 2012, travelled as a couple
Thank Margiesfavorites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruce S, General Manager at Doubletree Hotel Tulsa-Downtown, responded to this reviewResponded 28 December 2012

Thank you for taking the time to post a review regarding your recent stay. We appreciate the postivie comments and will address the issues such as the air freshener. It is true we do not have a concierge on staff but are making efforts to train the desk agents to assist guests with information regarding the local area. Just recently, we took the entire team on tours of the downtown area so they may be more able to answer questions. Continues improvement is our goal. Again, thank you for the comments and for your business.

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Reviewed 27 November 2012

The hotel is not realy downtown but on the edge and as the streets in Tulsa are void of pedestrians you are not comfortable walking downtown to restaurants at night. That said, they provide you with complimentary shuttle service to downtown which is very convenient. The room was fairly comfortable, but the bed was somewhat saggy and the drain in the bath did not work very well so you were ankle deep in water when showering. The breakfast is overpriced and charging for Wifi is annoying. There are no restaurants in the vicinity so you have to drive to eat out or call the shuttle. I would stay in a hotel more in the heart of downtown next time.

  • Stayed: November 2012, travelled as a couple
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1  Thank retiredcanadian_wpg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruce S, General Manager at Doubletree Hotel Tulsa-Downtown, responded to this reviewResponded 30 November 2012

Thank you for taking the time to review your recent stay at the Doubletree by Hilton Tulsa Downtown. While I certainly can't change the location of the property, we strive to minimize the location with the shuttle and I am pleased to hear you found this helpful. In January, we will open our new restaurant concept, Made Market, which will offer a great solution for in-house dining not typically found in a hotel. As for the bed and bathtub issues, I have the staff looking to ensure those issues are addressed. Again, thank you for your review and for your business.

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Reviewed 24 November 2012

I stayed in the Tulsa's downtown Doubletree Hotel for the Route 66 Marathon event and was very satisfied with the stay. The hotel is located across the street from the Cox Convention Center and features a skywalk to the convention center such that it's unnecessary to walk outside in chilly weather to arrive there. Very courteous reception staff, fine assortment for the continental breakfast and fantastic and courteous shuttle service. The room interior wasn't like new but not terribly outdated either. Better said, the room was comfortable and well furnished. The hotel features a well maintained fitness center, indoor pool and hot tub. There is an internet station beside reception in addition to a separate business center elsewhere within the hotel. The lobby is spacious with good atmosphere. I will try to stay at this hotel for next year's marathon event.

Room Tip: I slept on the fifteenth floor and didn't experience any issues with noise. I suspect any room w...
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  • Stayed: November 2012, travelled solo
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Thank Kwansaii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruce S, General Manager at Doubletree Hotel Tulsa-Downtown, responded to this reviewResponded 26 November 2012

Thank you so much for taking the time to post your positive review regarding your recent stay at the Doubletree by Hilton Tulsa Downtown. We are so pleased you enjoyed your stay and look forward to seeing you next year for the marathon. You are always welcome at the Doubletree Tulsa Downtown.

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Reviewed 20 November 2012

Room was very comfortable; everything spotless and clean. We were returning to the airport early in the AM for 0600 flight; front desk carefully mapped out directions so we would not get lost in downtown highway construction. This was a proactive move on their part - and saved us from getting lost. Very helpful staff; I liked the layout; there is a computer right at the front desk to print out boarding passes, very convenient.

  • Stayed: November 2012, travelled on business
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Thank drbobstl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruce S, General Manager at Doubletree Hotel Tulsa-Downtown, responded to this reviewResponded 21 November 2012

Thank you for taking the time to review our hotel regarding your recent stay. It is always rewarding to see that our staff is taking that little bit of extra time to make a difference. The downtown highway construction can be a bit tricky. Please know that you are always welcome at the Doubletree by Hilton Tulsa Downtown. We look forward to hosting you again.

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Reviewed 20 November 2012

Stayed here for the Tulsa 1/2 marathon. Location was great for both start and finish. Be warned no free parking and no free WiFi (unless you are Hilton Honors member). Also, there was no complimentary breakfast such as what was being offered at other hotels in the immediate area. The accommodations were so-so. I had a room that adjoined to another. This door was pencil thin and allowed all kinds of noise from the other room into mine and I am sure the other room experienced the same. I was impressed with the customer service. We had an barking dog on our floor and the front desk was prompt in locating the owners and silencing the animal. The bathroom was clean, but did not have a door separating the sink area from the rest of the room. The shower/toilet area was very small and if you needed privacy you had to squeeze into that room. Tough to change clothes in such a small space.

Hotel seemed to be undergoing some renovations as there were 3 different types of carpet in various areas (lobby, elevator, room). You would think this wouldn't be noticed, but the different in quality of the carpets made it noticeable.

In all I would say this is a decent hotel, but if you are booking for the Tulsa Route 66 run, I would try elsewhere first. More amenities and freebies offered at other hotels.

  • Stayed: November 2012, travelled solo
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Thank apfulk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruce S, General Manager at Doubletree Hotel Tulsa-Downtown, responded to this reviewResponded 30 November 2012

Thank you for taking the time to write a review regarding your recent stay. As you mention, we are undergoing some major renovation projects at the current time. The most exciting is the new restaurant concept - Made Market - which will open in January. This will be followed by new carpets in the lobby, a new reception area, new public restrooms, new guest room doors and elevator cabs. We are also looking to move to a free internet pricing structure sometime in 2013. I was very pleased to read the positive comments about our staff. Again, thank you for your comments and for your business.

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Reviewed 14 November 2012

I stay at Hilton properies alot. From the lobby this looks like a very nice property. Desk people were very nice. The room is decent. Bathrooms are tiny with the sink outside. The closets do not have a full door...just strange. Noticing alot of small flys in my room. Not sure if this is a Tulsa thing or not. The elevators are painfully slow. Internet is good.

  • Stayed: November 2012, travelled on business
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Thank lakrav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruce S, General Manager at Doubletree Hotel Tulsa-Downtown, responded to this reviewResponded 21 November 2012

Thank you for taking the time to post a review regarding your recent stay. It is from all guests comments that we can learn and improve. While we won't be expanding the bathrooms in the near future, we are in the process of major improvements, most obvious is the complete renovation of our restaurant and lounge, due to be completed in January 2013. We are looking into the small fly issue in the room as that is not normal - thank you for the heads up.

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Additional Information about Doubletree Hotel Tulsa-Downtown

Address: 616 W 7th St, Tulsa, OK 74127-8901
Phone Number:
Region: United States > Oklahoma > Tulsa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Romantic Hotel in Tulsa
#27 Business Hotel in Tulsa
Price Range: £80 - £133 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Tulsa-Downtown 3.5*
Number of rooms: 450
Official Description (provided by the hotel):
The Doubletree Hotel Tulsa Downtown in the heart of downtown Tulsa is the official Host Hotel of the BOK Center and the only hotel connected directly to the Tulsa Convention Center. Our full service hotel is located in Tulsa's vibrant downtown business and entertainment district, making us the perfect choice for business or leisure travel. The Doubletree also provides complimentary shuttle service to and from Tulsa International Airport, only 15 minutes away. ... more   less 
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Also Known As:
Doubletree Hotel Tulsa Downtown
Doubletree Tulsa
Tulsa Doubletree

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