Now before you consider this review please understand that this trip was not a normal trip. My Wife and I were to be married on April 26th in a nearby small town of Weatherford Ok. I called ahead and booked a room there requesting the best suite they had to offer for the day before our wedding and our wedding night. They were not able to reserve me a suite the first night but could only provide a double queen. They promised me a suite the following evening and I was fine with that being the most important night was the 26th anyway. So with that promise we went a head a booked our rooms. The Friday afternoon I was out getting tuxes and my fiancé went ahead to check in. She said she was greeted by a rude desk clerk and all he said was "Sup..." and after she mentioned many times that she was in town for her wedding he continued to flirt and lack manners.
I came in that afternoon and she had told me the experience and the desk clerk said that guy was already gone for the evening but he was sorry. I requested a follow up on the 26th and us getting to upgrade and switch rooms and it was noted in the system so again they said it was all taken care of and there was nothing to worry about.
The room was nice but just like any hotel room you'd expect in a small town with little options. We had a few drinks and the overnight staff was friendly and we called it a night. The next morning I called the front desk and told them we were ready to upgrade and move our things to our final suite for the evening. Mind you that this is our wedding day and we had a very huge list of things to accomplish in a very short amount of time. The desk clerk told me that they were not going to be able to upgrade us and that we were going to have to stay in the double queen that we were already in. I explained that we had already made these plans ahead of time and this was a very special day for me and my fiancé. He really didn't have anything to say and just kind of ended the conversation. I gathered our things and headed downstairs and my fiancé and I had gone to the desk to figure out what the deal was and the clerk said he was the supervisor on duty and there was nothing that there could have been done. Needless to say we left the hotel.
The hotel was nice and we would normally not care at all about staying in the double queen. But due to the special situation and the way the staff presented themselves this will always leave a bad taste in our mouths and we will never return to this hotel again. Even if all hotels were booked we would go to the next town down the road or sleep in the car.
We went to the Holiday Inn Express down the road and had an amazing stay with them I will review them immediately.
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- Also Known As:
- Fairfield Inn & Suites Weatherford Hotel Weatherford
- Fairfield Inn And Suites Weatherford