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“The rate went up and so did my expectations. I'm usually...”
Review of Super 8 Baker City

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Super 8 Baker City
Ranked #3 of 10 Hotels in Baker City
Reviewed 31 May 2014

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank Diane B
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Gloria B, Guest Relations Manager at Super 8 Baker City, responded to this reviewResponded 6 June 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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365 - 371 of 571 reviews

Reviewed 28 May 2014

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
1  Thank Fred H
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Gloria B, Guest Relations Manager at Super 8 Baker City, responded to this reviewResponded 6 June 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 27 May 2014

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank Eldon C
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Gloria B, Guest Relations Manager at Super 8 Baker City, responded to this reviewResponded 6 June 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 27 May 2014

I booked this room online becase it was one of the few rooms left in Baker City for Memorial Day weekend. I was going to ask the front desk clerk for recommendations on where to have dinner, but after he acted like it was a huge inconveniece to answer where to park for the nearest entrance to our room, I decided not to bother him any further. The room was below Super 8 standards in my opinion. I had booked it as a standard King non-smoking. The room had worn carpet that was torn on the edges and a cigarette burn hole in the middle of the room. There was no booklet on the town or its offerings, there was no iron/ironing board, there was no extra pillows in the room...it was just an overall disappointment.

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank PacificTraveler87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Super 8 Baker City, responded to this reviewResponded 6 June 2014

On behalf of our entire staff, we apologize for the problems you experienced during your recent visit to our hotel.. Your comments will be discussed with the staff to improve especially with hospitality. Your voice I important to us as we strive to offer great service.

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Reviewed 26 May 2014

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank Arlo D
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Gloria B, Guest Relations Manager at Super 8 Baker City, responded to this reviewResponded 6 June 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 26 May 2014

Our room #107 was around the back of the hotel. The entrance you need to go in to was always found with smokers around it so you had to hold your breath to get inside. We could also hear people talking outside our room's window late at night (again, the smokers). One evening we came back after dinner to find "silly string" all over the hotel's corridor on the way to our room and an hour later there was someone vacuuming it up.

The room had 2 comfortable beds but the bathroom was old and the toilet paper holder was falling off the wall. Also the faucet in the bathtub had the hot and cold switched and we almost scalded ourselves when checking the water temperature. The hot water also had a very funky smell. It was the same in the pool and hot tub area - a funky smell.

The breakfast area (around the front desk) is overcrowded in the morning but the waffle maker, cereal, toast, yogurt and juice they offered were good. I chose orange juice but it was a mixture of a couple juices and was not good. They really need to move this away from the front desk area. The coffee is horrible and the styrofoam cups they have crush when you try to put on a lid. That made for a big mess when my husband spilled coffee all over the counter.

The price of the hotel room was good but we needed an accessible room for our daughter and her wheelchair but they didn't have one available. The main floor room we had was ok in the sleeping area but the bathroom was difficult for her as her wheelchair did not fit through the door. There is not much to choose from in Baker City so we really didn't have another choice.

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank bendcoles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Super 8 Baker City, responded to this reviewResponded 6 June 2014

I am so sorry to hear about the difficulties that you experienced during your recent stay with us. Know that your voice is important to us and that we are addressing these issues to improve upon the guest experience at our hotel. On behalf of our entire staff, we thank you for choosing our hotel and hope you give us a chance to serve you again and experience the improvements we have made with our service

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Reviewed 20 May 2014

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
1  Thank Lisa R
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Gloria B, Guest Relations Manager at Super 8 Baker City, responded to this reviewResponded 6 June 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Super 8 Baker City

Address: 250 Campbell St, I-84 Exit 304 at Campbell St, Baker City, OR 97814-2256
Phone Number:
Region: United States > Oregon > Baker City
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 10 Hotels in Baker City
Price Range: £48 - £80 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Baker City 2*
Number of rooms: 72
Official Description (provided by the hotel):
Stay for a while at the Super 8 of Baker City, off Interstate 84 near Historic Downtown. Get off to a great start with free SuperStart continental breakfast, which includes Fresh Hot Waffles, Cinnamon Rolls, and Yogurts. Then make use of free Wi-Fi Internet access to check the weather before heading out. Swim in our heated indoor or relax in our hot tub. We offer free large-vehicle parking and a guest laundry. Each room comes equipped with a microwave, refrigerator, and coffee maker. Non-smoking and handicapped-accessible rooms are available. Kids 17 and under stay free with an adult at our dog-friendly hotel. Book a Jacuzzi room for added comfort. Have a large family we offer rooms with three queen size beds. Staying awhile check out our Kitchenettes. ... more   less 
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