Horrible service and really stinky rooms!!! My Mother and I rented two rooms at this hotel. Upon arrival the guy at the front desk was so rude and had a bad attitude. We got our keys, walked into the room as was immediately hit with the smell of cigarette smoke. BOTH rooms smelled horrible! The room was ok, bathroom was dirty. The next day we went into town and came back late that night. We tried both of our keys and they didn't work. We had to walk back down and have them reprogram our cards. After leaving our windows open hoping that would help the smell, we walked in and it seemed like the smell was 10 times worse. It's like the cleaning lady was smoking in every room as she cleaned! On the morning we were checking out we were dropping our keys off at the front desk and there was nobody there!! We had to call someone and they informed us to walk down the hall and find the lady that was supposed to be at the front desk. I just left the keys sitting there, I wasn't about to track down someone when we had to leave. I know this hotel is cheap but that's no excuse for being lazy and rude. I will not be staying here ever again and recommend you spend your money else where!!!!
- Official Description (provided by the hotel):
- We are conveniently located just off U.S. Highway 97 at the north end of Bend. We have given all the rooms a complete facelift with new furniture, lamps, pictures and flat screen TV's. Central Oregon is the place to be for year-round outdoor recreation, including skiing, snowmobiling, fishing, boating, hunting, hiking and sightseeing.Mt. Bachelor ski area and Smith Rock State Park are just 20 miles from us and Newberry National Volcanic Monument is only a short drive away. The nearby Deschutes River is famous for its beauty, fishing and rafting, and the High Desert Museum, where visitors can enjoy regular live animal interpretations and living history demonstrations, is also close by.At our 50 room hotel, guest will enjoy many amenities like high-speed WiFi, a fitness room with proffessional grade tread-mill, eliptical machines, and a weight bench. We serve a full hot breakfast buffet, free local calls, coffee and indoor heated pool and hot tub. This is a pet-friendly hotel, and only a small nightly fee applies. Business travelers will appreciate the public computer with Internet access and printer in addition to copy and fax services.All guest rooms come equipped with microwaves, refrigerators and cable television with movie channels. Please ask about the suites, whirlpool rooms and rooms with beautiful mountain views. In addition this is a non-smoking facility. Laundry facilities are located on the property for added guest convenience. The Bend Quality Inn is the ideal place for your family or business needs when visiting the central Oregon area. Your needs are our number one priority. Please come by and see for yourself. ... more less
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- Also Known As:
- Quality Inn Bend
- Bend Quality Inn