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DoubleTree by Hilton Bend
Ranked #8 of 44 Hotels in Bend
Certificate of Excellence
GreenLeadersBronze level
Reviewed 30 January 2014 via mobile

Everything great. Very clean. Only problem was the clock light was way too bright. I liked how it was close to all the restaurants and bars but off enough not to be too laud in the morning. Easy access to rooms and nice parking.

Stayed: January 2014, travelled with friends
1  Thank Vanessa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tominbend, General Manager at DoubleTree by Hilton Bend, responded to this reviewResponded 6 May 2014

We appreciate your business, thank you for staying with us!

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554 - 560 of 564 reviews

Reviewed 30 January 2014

I've never stayed at a DoubleTree before (this was formerly a Phoenix Hotel, recently changed hands to Hilton DoubleTree). I was impressed. Check-in was a breeze and I was offered the signature cookie, which was delicious. The hotel smells of citron throughout. It is clean and appealing. The staff are attentive; one night at 10:30pm I had a headache and had forgotten IBU. I called the front desk to see if they had a little market to purchase, they informed me they had some at the front desk. I got up to go down to the desk and as I opened my door the staff person was already on his way down the hall to deliver me IBU. It was a very nice touch. I was here for a week-long work training and the conference facilities were just fine. The room was clean and well-appointed, again smelling lightly of citron. The bath products were quality Crabtree & Evelyn. The towels were soft. The bed was comfortable. There was a down comforter and plenty of down pillows. I stayed in a basic king room which was quite large with it's own little sitting area. The hair dryer was also a nice one. TV was large and they had an iHome dock, which was cool. WiFi was fast.

  • Stayed: January 2014, travelled on business
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3  Thank Elise H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tominbend, General Manager at DoubleTree by Hilton Bend, responded to this reviewResponded 6 May 2014

We appreciate you taking the time to share your experience with us! Additionally, we appreciate your business and hope to see you in the future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 January 2014

I recnelty spent a week at the new Doubletree, the former Pheonix Inn and I really had a good experience. The hotel has been completely remodeled, so the rooms are very nice. The hotel staff are exceptionally nice and accomodating--probably the best part of the stay. The hotel is within walking distance of the town and is one of only two hotels with that option. Hope you enjoy your visit there.

Room Tip: mountain side view and 2nd or 3rd floor
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  • Stayed: January 2014, travelled with friends
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2  Thank Scarlet L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tominbend, General Manager at DoubleTree by Hilton Bend, responded to this reviewResponded 6 May 2014

Thank you for such a great response- we appreciate your business, and the staff appreciates your acknowledgment.

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Reviewed 17 January 2014

Previous owners served a better breakfast, but the hotel was very clean and a few updates made it more than acceptable for staying. Access and location make this my favorite place while in Bend for business, but quality of the breakfast if charged for it would surely drive me to a restaurant in the future.

  • Stayed: January 2014, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Jay F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tominbend, General Manager at DoubleTree by Hilton Bend, responded to this reviewResponded 5 May 2014

Thank you for your feedback, we appreciate your business.
We continue to upgrade our breakfast and provide more extensive options than our previous breakfast program. Please visit us again to see our new additions!

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Reviewed 13 January 2014

The best possible spot to stay in Bend, OR. It is in the heart of downtown and just a short jaunt from the Old Mill area. Breakfast was excellent and the entire staff superb. The newly redecorated rooms are great. The mini fridge, microwave and coffee maker in the room are definite perks. Also, they had the best pillows ever for a hotel room.

  • Stayed: January 2014, travelled with family
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Review collected in partnership with DoubleTree by Hilton
2  Thank Pat V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tominbend, General Manager at DoubleTree by Hilton Bend, responded to this reviewResponded 5 May 2014

We are so happy you enjoyed your stay. Our new product has been exciting to roll out to our guests, and feedback like this is really helpful. Thanks again!

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Reviewed 11 January 2014

Nicely/recently refurbished hotel; just re-opened as a Doubletree....really up to high standards, and a good value. Staff was friendly, and the Honors program was nicely recognized. We will probably use this property again.

  • Stayed: January 2014, travelled on business
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    • Location
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    • Rooms
    • Cleanliness
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Review collected in partnership with DoubleTree by Hilton
Thank Jay P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tominbend, General Manager at DoubleTree by Hilton Bend, responded to this reviewResponded 5 May 2014

We are happy to hear you enjoyed your stay with us, and look forward to serving you in the future!

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Reviewed 17 January 2017 via mobile
Google Translation

Stayed: January 2017, travelled with family
Thank Paulo C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTree_Bend_GM, General Manager at DoubleTree by Hilton Bend, responded to this reviewResponded 19 January 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Bend

Address: 300 NW Franklin Ave, Bend, OR 97703-2804
Phone Number:
Region: United States > Oregon > Central Oregon > Bend
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Bend
#4 Green Hotel in Bend
#5 Family Hotel in Bend
#5 Romantic Hotel in Bend
Price Range: £98 - £196 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Bend 3*
Number of rooms: 117
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Ebookers, Hotels.com, TripOnline SA, Evoline ltd, 5viajes2012 S.L., Cancelon, HotelQuickly and getaroom.com so you can book your DoubleTree by Hilton Bend reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Phoenix Inn - Bend Hotel Bend
Phoenix Hotel Bend

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