My client made reservations for me. It was was great location. Maid service needs improvement. The breakfast was less than average. Don't know what you charge, but a free breakfast at Residence Inn is better and is free.More
My client made reservations for me. It was was great location. Maid service needs improvement. The breakfast was less than average. Don't know what you charge, but a free breakfast at Residence Inn is better and is free.MoreShow less
Thank you for sharing your recent experiences with us.
We're working every day with our breakfast staff to create a better breakfast experience for all of our guests. I truly hope you were able to enjoy everything Bend has to offer.
We greatly look forward to having the opportunity to serve you in the future.
My husband and I were pleasantly surprised by how nice the Doubletree in Bend was. The room was very clean, large, and comfortable. The location was perfect and we could walk to everything. We will definitely be back.
Thank you for sharing your recent stay with us!
We look forward to serving you in the future.
Our family stayed here for 3 nights and the extra fold-out bed (single) in the couch allowed us to spread out a bit. The beds were comfortable, the pool was great for the kids, and the breakfast was really good. Staff always responded with friendliness.
Thank you for taking the time to review our hotel. We appreciate your business, come back and see us soon!
good location for downtown Bend - easy in and out, close to lots of restaurants Had a balcony room, great for eating lunch or a glass of wine before dinner. Breakfast buffet very nice but pricey at $9.95 per person
Thank you for choosing the DoubleTree by Hilton Bend, we appreciate your loyalty!
We chose this hotel for location- close to downtown Bend, the numerous restaurants, microbreweries, the riverfront path, bike rental etc...all only a few steps away. The room was spacious and comfortable (our balcony was small with a view of the side street but adequate), the stairwell up to the different floors was amazingly quite nice- carpeted and well lit with natural light from the large windows) and the lobby was small but pleasant with an adjacent bar/dining area which we used in the evening to have refreshments and to chat. The front desk staff is pleasant and helpful, but I would recommend that a concierge desk be set up to help newcomers with their questions about activities to do in Bend.
Overall, we had a nice stay but the price per room (we had two) is quite high (over $200/night per room) especially since breakfast is not included so we may try another hotel on our next visit to the area.
We are glad to hear that you enjoyed your stay. Bend is a bit pricey in July and August which are peak months. We hope you will consider us in the future!
We had a great time at the doubletree bend with a nice hotel room and pleasant service. The only complaint was that I thought breakfast was included based on the reviews I read here on yelp when I made the reservations a couple of months ago. The front desk just told me when the breakfast hours were when I checked in , not that there was a charge. Thus imagine my surprise when I found my credit card charged $60 after I has checked out. If I knew there was a charge I would have eaten elsewhere especially since we only had oatmeal and bagel.
Thank you for bringing this miscommunication to our attention, we appreciate your business and hope you will return in the future!