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“Clean, great services and fantastic staff.”

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Holiday Inn Express Bend
Ranked #18 of 44 Hotels in Bend
Certificate of Excellence
Canada
Level Contributor
88 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Clean, great services and fantastic staff.”
Reviewed 26 July 2011

Not a scenic location but right off the highway so easy access to everything. I have stayed in a lot of hotels and this one was really clean and had nice modern decor. All the services you need. In my opinion the staff overall were excellent, very helpful and great attitudes.

Room Tip: Not really any great views, but convenient!
See more room tips
  • Stayed July 2011, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank 2pinacolodas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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236 reviews from our community

Traveller rating
    88
    99
    34
    8
    7
See reviews for
85
68
20
36
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • German first
  • Any
English first
New Orleans, Louisiana
Level Contributor
177 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 8 July 2011

The location is right off the main highway, a little north of Bend. The staff was friendly. The pool/jacuzzi and workout room were nice. Everything else was standard Holiday Inn. BEWARE 2 things however: 1) There is a train that runs very close to the hotel, so be on the other side of the hotel, or you'll get a rude awakening. 2) There are lots of homeless people in the Bend area, and on more than one night, some of them seemed to be congregating/camping behind the hotel. Be alert, as some of them looked very swarthy.

Some other negatives: The hotel is extremely busy, so the hallways will be loud at night. Also, the housekeeping staff forgot our room once. I do plan on staying here again however, as the value proposition is better than other hotels in the area.

  • Stayed July 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank WanderingApe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SoDak
Level Contributor
113 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 25 May 2011

The location of this property is a bit further north than most of the other businesses in town but has easy access as it's right off the major highway. Close to a decent shopping center and several chain restaurants, though there are plenty of good non-chain restaurants in town to check out (Baldy's for BBQ). The rooms were spacious enough and very clean. Had to do the standard rearranging - don't know why hotels insist on putting the desk/table next to the TV, making it difficult to sit at the desk and watch TV at the same time. Also, the desk usually ends up being right next to the air conditioner/heater unit - pet peeve of mine.

The breakfast was standard HIE fare, seemed well stocked. The dining area was pretty small and the place was packed every morning, a bit difficult to get around or to get to a table.

Staff was helpful and friendly.

Room Tip: get room on west/mountain facing side, not hwy
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  • Stayed May 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ATSgrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
65 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 5 May 2011

My friend and I had an unplanned overnight stay in Bend. I chose this hotel based on my previous experiences with other Holiday Inn Express properties.

The front desk clerk was very friendly and recommended some restaurants that were still open when we arrived. We were not disappointed.

The hotel is in excellent overall condition. The room was spotless and well appointed. It's just off Highway 97 but we heard no traffic noise at all.

The WiFi was strong and fast though we were just above the lobby.

There is a good hot breakfast buffet making the excellent price even better.

Parking is a bit tight If the hotel is at/near capacity, especially if you are towing a trailer. That would be my only complaint.

  • Stayed April 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RonTheTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbus, Ohio
1 review
Reviewed 31 March 2011

I don't think I can say enough about this hotel. It is very clean, loved the rooms. The pool and hot tub was very enjoyable. The breakfast buffet was amazing and the gentleman that works the buffet was so kind and told us about Rock State Park (I think that is what it was called) and we went and visited it and it was breathtaking. The employees were all very helpful and never made you feel like you were bothering them. My son lives in Bend with his family and I know I will be back to Bend and I know we will be staying at the Holiday Inn Express!!!!! :} Karen Messer

  • Stayed February 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mmessser58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jefferson, Georgia, USA
Level Contributor
29 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 October 2010

Stayed here one night while traveling through the area. Seemed to be clean, but it's showing its age. It is convenient to the highway and is just north of Bend. Had the standard HI Express breakfast and the staff was nice.

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dawgpilot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grants Pass, Oregon
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 9 October 2010

The Bend Holiday Inn Express is very clean and has excellent service. The room was very comfortable and quiet. The breakfast was a great bonus with eggs, bacon, and lots of other choices.

  • Stayed September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Diane51891
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Bend

Property: Holiday Inn Express Bend
Address: 20615 Grandview Dr, Bend, OR 97701-8145
Phone Number:
Region: United States > Oregon > Central Oregon > Bend
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 44 Hotels in Bend
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Bend 2.5*
Number of rooms: 99
Official Description (provided by the hotel):
The Award Winning Holiday Inn Express Hotel & Suites Bend is nestled in the heart of Central Oregon. Just as Bend serves as this region s hub for shopping, dining, and recreation, the hotel serves as the most valuable lodging alternative in Bend and is conveniently located to all the wonderful activities that the area has to offer. Mount Bachelor, the Deschutes River, Cascade Mountain Range, and the Deschutes National Forest create a paradise for winter recreation such as alpine skiing, cross county skiing, snowboarding, ice-skating, sledding and snowmobiling. Warmer weather brings with it golfing, water skiing, rock climbing and mountain biking. The list is only limited by your imagination. Located just off of Highway 97 north of downtown Bend, the Holiday Inn Express Hotel & Suites Bend features 99 guest rooms and suites, meeting facilities for up to 75 people, a business center, indoor pool, hot tub, sun deck and fitness center. All guests will enjoy our complimentary breakfast bar each morning of their stay. The hotel also features complimentary high-speed wireless Internet and complimentary local phone calls. Stay Smart with the Holiday Inn Express Hotel & Suites Bend and enjoy all that we have to offer. Allow our knowledgeable staff to guide you to an exciting world of things to do and see, or sleep late and lounge around the pool. Either way, we have what you re looking for. ... more   less 
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Also Known As:
Holiday Inn Express Bend Hotel Bend
Holiday Inn Bend
Bend Holiday Inn Express

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