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Comfort Inn & Suites
Ranked #22 of 44 Hotels in Bend
GreenLeadersBronze level
Reviewed 11 March 2012

First off let me start by cautioning all animal lovers. If you travel with your pet, this is not the hotel for you. The hotel is 100% smoke and animal free. They also charge a $250 cleaning fee if you sneak your pet in. So if you travel with your four-legged friend stay somewhere else.
Now for the details... The hotel is nice enough for a Comfort Inn the rooms are what you would/should expect. The shower in our room whistled the entire time it was in use, (think it was possibly the low flow shower head) The smoke detector is also poorly located outside of the bathroom door, so a steamy shower gives you the added bonus of a fire alarm going off. The breakfast left much to be desired. We arrived at 8:45 about half way through breakfast service on the weekend 7-10. The breakfast was pretty picked over and not replenished while we were there. The coffee and scrambled eggs were particularly stomach turning. If I return to Bend I will try somewhere else.

  • Stayed: March 2012, travelled with family
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Thank bigrig207
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belinda L, General Manager at Comfort Inn & Suites, responded to this reviewResponded 14 March 2012

We are a 100% smoke and pet free facility, and we do understand that this can be an inconvenience for some travelers, but it is also a big plus for other travelers with allergies. There are several lodging options in Bend that do accept pets which we can assist with locating if needed.

Thank you for comments and bringing the shower head problem to our attention, our maintenance team is now inspecting them and the piping to alleviate this problem. If there is anything additional that you would like to discuss about your stay I would love to hear from you, as we are always looking for ways to improve our guests experiences. I may be contacted at 541-617-9696 or Belinda@comfortinnbend.com.

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139 - 145 of 189 reviews

Reviewed 3 March 2012

We rolled in from Salt Lake City around 1AM, with no reservations. We looked at the Sleep Inn, and then decided to stay here, at the Comfort Inn. Yep, right choice! The staff was friendly and very eager to make our stay comfortable. Our room was close to the lobby, so we didn't have to drag our bags very far. The beds are a little hard- be forewarned, but we thoroughly enjoyed our stay. Loved having a mini fridge in the room. The free continental breakfast in the morning included scrambled eggs, biscuits, gravy, fruit, toast, waffles, muffins, etc. Simple, nothing fancy, but very nice to start out the day with a free, hot breakfast! The person who checked us out was just as friendly as the night staff. Smiles all around!

  • Stayed: February 2012, travelled as a couple
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2  Thank excitedforlife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belinda L, General Manager at Comfort Inn & Suites, responded to this reviewResponded 14 March 2012

Thank you for choosing the Comfort Inn & Suites, we are all happy that you had a wonderful stay with us while visiting Bend. We hope to see you again in your travels!

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Reviewed 15 January 2012

I travel to Bend about every other month and I usually this hotel when I make the trip. The customer service is excellent, the hotel is well maintained, and the house keepers take good care of the rooms. The breakfast is above average compared to other Comfort Inns I stay at and includes biscuits and gravy, scrambled eggs, bagels, hot and cold cereal, fresh fruit, and yogurt. I only wish there was an exercise facility on site.

  • Stayed: January 2012, travelled on business
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2  Thank PNWTraveler87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belinda L, Manager at Comfort Inn & Suites, responded to this reviewResponded 30 January 2012

Thank you for the great comments! Although we don’t have a fitness center on site, we do have a partnership with Excel Fitness just 2 blocks away, where all of our guests have complimentary access to their full facility and classes. Let any of our Guest Service Associates know if you’re interested and they’ll get you a pass. I hope this helps, and we look forward to seeing you on your next trip to Bend!

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Reviewed 18 December 2011

The Choice Hotels must be some kind of franchise because they are very - very uneven in quality. The rooms are only OK. Most other hotels of this character are better - Phoenix, Fairfield, etc. The breakfast here is terrible. I have never had microwaved scrambled eggs. The coffee is undrinkable. It is all pretty marginal. It is also located in the middle of a noisy parking lot.

These always only seems to be one person on staff, so not much help with anything.

  • Stayed: December 2011, travelled on business
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Thank Alaskanworker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belinda L, General Manager at Comfort Inn & Suites, responded to this reviewResponded 19 December 2011

Thank you for taking the time to leave comments concerning your stay with us. We strive to provide exceptional customer service and comfortable accommodations to each and every one of our guests; and we look forward to getting feedback as it provides us with the best insight as to where we can make improvements. I am very sorry that your stay did not reflect the high standards that we strive for on a daily basis. I would love the opportunity to discuss your stay with you if you would like to contact me at the hotel directly 541-617-9696.

Thank you! -Belinda

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Reviewed 16 November 2011

Wife and I traveled to Bend, OR for a family matter and stayed at the Comfort Inn due to it's central location for all concerned. Rooms were large and comfortable, well worth the price. (mid range price for the area) Customer service was above average.

Room Tip: many hotels in the area. The Comfort Inn isn't the closest to shopping and downtown but was conv...
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  • Stayed: November 2011, travelled with family
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2  Thank simon2611
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belinda L, General Manager at Comfort Inn & Suites, responded to this reviewResponded 19 December 2011

Thank you for your comments, we are glad you enjoyed your stay!

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Reviewed 12 November 2011

This was a quick stop on the trip home. We had a long drive there and were facing a long drive the next day. The hotel looked good on arrival, no busy roads around it, but easy access. The staff were friendly and knowledgeable, the check-in was quick and we were in a nice clean good sized room with no delays. The room was very clean and had everything we needed. The beds were comfortable, the linens were fresh and clean and there was a good shower head and lots of hot water. The internet connection was quick and flawless. It doesn't get much better than that. We left early so we didn't get a chance to try the breakfast. No problem recommending this as a place to stay if you're in the area.

Side note, if you want a good pizza call Abby's Pizza, quick and very good.

Room Tip: The hotel is not on a busy road and faces the back of a shopping area that is very quiet. I doubt t...
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  • Stayed: November 2011, travelled as a couple
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3  Thank TripMember06162014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belinda L, General Manager at Comfort Inn & Suites, responded to this reviewResponded 19 December 2011

Thank you for your comments!

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Reviewed 16 October 2011

We stayed here one night on our way to Crater Lake. It's clean, w/ comfortable beds, and sparkling bathrooms. The warm breakfast food did not appear healthy nor tasty(possibly rehydrated scrambled eggs, biscuits w/ brown gravy, a gruel worthy of Oliver Twist). I chose the cold cereal. The Comfort Inn is in a non-descript part of town across from a strip mall. The Old Bend is a 5 minute drive away, and much more visually interesting. In Old Bend there are some wonderful restaurants, as well as the Deschutes Brewery & Pub(yum!)

Room Tip: Ask for a room in front of bldg(facing street)as the rear rooms have windows that face a wall.
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  • Stayed: October 2011, travelled with family
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1  Thank BerkeleyBoomer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belinda L, General Manager at Comfort Inn & Suites, responded to this reviewResponded 19 December 2011

Thank you for taking the time to leave feedback, we appreciate it!

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Additional Information about Comfort Inn & Suites

Address: 62065 27th St, Bend, OR 97701-9501
Phone Number:
Region: United States > Oregon > Central Oregon > Bend
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in Bend
#6 Green Hotel in Bend
Price Range: £47 - £82 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
A stay at Comfort Inn And Suites Bend places you in the heart of Bend, convenient to Pilot Butte State Park and Bend Rock Gym. This hotel is within close proximity of Old Mill District and Tower Theater. Make yourself at home in one of the 64 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls. ... more   less 
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Also Known As:
Comfort Inn Bend
Bend Comfort Inn

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