Wonderful location to Mt B and Deschutes River, but the service and accommodations are poor. Room smelled terrible - elderly mother had to leave until the manager offered to "re-clean" her room. The following odor was better - but like bleach. The next morning, she awoke to a very red, large bug (spider) bite. When she brought it to the desk clerk's attention, s/he called the manager, and he said they'd already made amends by re-cleaning the room. Uh oh. Bad sign. I called to also discuss the issue with the manager, and after I left a message, NO ONE returned my call.
Too bad - it's going downhill as evidenced by the lack of exterior upkeep and poor customer response.
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- Also Known As:
- Entrada Hotel Bend