My family and I are avid hotel stayers. We travel and enjoy the whole hotel experience. Except for this one! We booked our room prior, and were charged at the time of booking. The day we arrived we were charged (pending charges) for the total due again. This was deducted from our available funds which would have been a big deal IF I hadn't planned to spend a lot already. The charges were not released for a full 8 days AFTER we checked out. But this is the least of our complain. Upon entering our room we noticed trash and crumbs scattered around the waste basket on the floor. We then noticed a heavy coat of dust on the cabinets and crumbs (again) in the drawers. An empty candy wrapper was left inside the nightstand. I ended up cleaning the bathroom myself with Lysol and baby wipes because it OBVIOUSLY had not been cleaned! The toilet was disgusting! The sheets....well, lets just say they stunk and leave it at that! Add in the very VERY thin walls and we were more than exhausted upon our leave and 5 hour drive home. We stayed a total of 4 days and it was absolutely awful. We will NEVER come back to this hotel!
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- Also Known As:
- Entrada Hotel Bend