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“Beautiful location in Bend”

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Riverhouse on the Deschutes
Ranked #11 of 44 Hotels in Bend
Certificate of Excellence
Reviewed 26 February 2014

My family and I really enjoyed our recent stay at the Riverhouse. The location is really spectacular and our room looked directly over the Deschutes River. Our room was clean and comfortable. The staff was quite helpful, particularly the shuttle drivers who took us to the ski bus and downtown.

We were also very happy to be allowed right into our room even though we arrived very early in the afternoon. The manager was good enough to give us a ride to our room as we were in the back and had a lot of ski gear to move.

There is a really nice lounge next to the restaurant which is a good place to relax. They have a great selection of wine and, of course, Bend's famous microbrews.

  • Stayed: February 2014, travelled with family
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1  Thank Mark A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiverhouseHotelMgr, Manager at Riverhouse on the Deschutes, responded to this reviewResponded 28 February 2014

We're so happy to have welcomed you to our Riverhouse Hotel, and we thank you for offering us such a kind review of the experience, Mark. It's with great pleasure that we share our signature hospitality with you, and we're thrilled that each member of the team was able to showcase this so completely. We'd love to welcome you back and to share in even more of our site and services soon. Many thanks again, and all our best until then!

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599 - 605 of 930 reviews

Reviewed 17 February 2014

This is at least our 4th stay at the Riverhouse and sadly, more than likely our last. It started out in being put in the wrong room. We booked a king suite over two months ago and the room they originally put us in was a double green with no fireplace. When we went back to the lobby to straighten it out, the staff simply blamed Expedia and offered no apology. We did get the right room eventually. The last day at the hotel we received no cleaning service. Again we went to the front desk, and again not even an apology. The front desk staff seems as if they have had no training whatsoever in hospitality. I know no place is perfect, but at the very least, the staff at the front desk should be trained and courteous as they represent the management and strongly influence what customers think about the establishment especially when something goes wrong. This hotel used to be on a higher level of service and cleanliness, so it's truly too bad that it has slipped.

Stayed: February 2014, travelled as a couple
3  Thank Becky C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiverhouseHotelMgr, Manager at Riverhouse on the Deschutes, responded to this reviewResponded 18 February 2014

Thanks for your continued business at the Riverhouse over the years, Becky. First please allow me to apologize for not exceeding your expectations: that is always our goal. I'm glad the front desk was able to get the room type corrected for you, and I sure hope there was not a communication error with the booking agent; we only offer queen units with the third party, so I will definitely do some research on this concern. I will also be addressing the staff regarding customer service, and please contact me directly about visiting us again--my treat--your business is important to us. Thanks again for your recent stay and feedback.

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Reviewed 1 February 2014 via mobile

This is our usual "go to" hotel year around in Central Oregon. This visit, we were thrilled to get our usual great rate with an upgraded river front room.

The carpet was new, as was the couch, and everything was in great working order. And, we got an embarrassingly fabulous rate.

Breakfast was good, but like all hotels trying to stay in business, they have narrowed the selection a bit. But, since it was hot, fresh and included in the great rate, I could care less if the selection was limited. The eggs were yummy, the fruit fresh, coffee great, and the mini muffin was all I needed.

The negative reviewers about the age and shape of the property need to remember that this hotel is well used by active visitors who tromp in the hallways in ski boots, banging their equipment in the doorways, and use the hotel pretty hard. I think the hotel does a good job in keeping up with the abuse it likely takes.

Centrally located this is a great place to stay that has always treated us well. Thank you!

  • Stayed: January 2014
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2  Thank SuburbanWife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiverhouseHotelMgr, Manager at Riverhouse on the Deschutes, responded to this reviewResponded 4 February 2014

It's such a pleasure to have you as a loyal guest and advocate of our Riverhouse Hotel, and we thank you for reaching out with such exceptional words of your experiences. We're hugely proud of our property and the history in its walls, and we're so glad to share it and our future with you. We'd love to host you again soon, and we encourage you to reach out to our team the next time you're craving a relaxing escape. All our best, and thanks again for your time and kind review!

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Reviewed 31 January 2014

I recently traveled to the Bend area for work purposes. I found the staff to be very curteous. I was very impressed with the room and accomendations. I am planning on staying here again in February and would recommend this hotel to my co-workers or anyone else.

  • Stayed: January 2014, travelled on business
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Thank larry g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiverhouseHotelMgr, Manager at Riverhouse on the Deschutes, responded to this reviewResponded 1 February 2014

We're so happy to hear that you enjoyed your recent visit to our Riverhouse Hotel, and we thank you for extending such kind words of the experience, Larry. We take immense pride in affording our guests with a level of hospitality that's unrivaled in the region, and we're thrilled to hear that this left such an indelible impression on your visit. We'd certainly love to host you again soon, and we encourage you to reach out to the team the next time your travels return you to Bend. Many thanks again, and all our best until we hear from you again!

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Reviewed 21 January 2014

I have always expected this hotel to be over priced, but was pleasantly surprised when we stopped on a whim to check it out. The price was very reasonable and included a buffet breakfast that was a very nice collection of items to choose. Fresh fruit, melon, eggs, meats, breads, juices, milk and coffee. Probably one of the best breakfasts we have found included in a hotel stay. In addition, they included drink tickets for the night, which was a very nice addition. When we first walked into the building for our room, the impression was that it was an older hotel, but upon opening the room door, we felt that they had taken their time in selecting nice room decor. The bed was wonderful in looks and comfort with white linen which is one of my favorite things to find in a hotel. The hotel is located right on the dechutes river which is beautiful and very close to shopping and entertainment. Will stay her again.

Room Tip: We stayed in a downstairs foom away from the river and it was just fine for what we needed. SUmmert...
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  • Stayed: January 2014, travelled as a couple
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Thank DEB S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiverhouseHotelMgr, Manager at Riverhouse on the Deschutes, responded to this reviewResponded 23 January 2014

We're so happy to hear that after hesitation, you took the opportunity to experience our Riverhouse Hotel, Deb. We take great pride in maintaining a facility that's hard-pressed to beat, and we're so happy to hear that our site, services and views exceeded the mark. We'd certainly love to welcome you back and to share even more of our hospitality with you, and we encourage you to reach out to the team with any of your future destination needs. Many thanks for your time and review, and all our best until we see you again!

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Reviewed 12 January 2014

My wife and I recently spent two nights at the Riverhouse Hotel over New Years. We were welcomed by the friendly staff and then headed to our very spacious river view room with a fireplace! The huge king bed was comfy and the room was clean and quiet. The location was great - centrally located for our tour of Central Oregon breweries, a fun night on the town for New Years and our outdoor pursuits as well. The complimentary breakfast provided a diverse offering and the coffee (for these picky drinkers) was strong and flavorful. The Riverhouse has been a favorite over the years and continues to be!

  • Stayed: December 2013, travelled as a couple
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Thank Mark P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiverhouseHotelMgr, Manager at Riverhouse on the Deschutes, responded to this reviewResponded 13 January 2014

We're so glad to have you as our regular guest, Mark, and we're thrilled to hear that your new year's was an exceptional one with us. As you know, we take immense pride in offering our guests an escape that's as serene and relaxing as it is marked by incomparable service. We look forward to hosting you soon, and we wish you all our best until we see you again. Many thanks for such a lovely review!

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Reviewed 9 January 2014

I am a commercial truck driver out of Reno,Nv. My company puts me up in lodging throughout Nevada,California,Idaho,Oregon and Washington. The rooms at the Riverhouse are always clean and comfortable. The staff is always friendly and helpful. This hotel has a restaurant/bar that overlooks the Deschutes River. There are also two swimming pools (one indoor) as well as a workout room. I would recommend this place for anyone staying in Bend, Oregon.

Room Tip: Ask for a room that overlooks the Deschutes River
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  • Stayed: January 2014, travelled on business
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1  Thank steve n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiverhouseHotelMgr, Manager at Riverhouse on the Deschutes, responded to this reviewResponded 11 January 2014

We're so glad to have you as our regular guest, Steve, and we thank you for taking the time to share such a thoughtful and kind review with us. We're immensely proud of our site, offerings, and its unmatched view of the Deschutes, and we're glad that our property has become a reliable fixture of your travels. We look forward to your returning visits, and we hope that you'll reach out to us again soon. All our best until then!

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Additional Information about Riverhouse on the Deschutes

Address: 3075 N. Business 97, Bend, OR 97703-7511 (Formerly The Riverhouse Hotel and Convention Center)
Phone Number:
Region: United States > Oregon > Central Oregon > Bend
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Romantic Hotel in Bend
Price Range: £94 - £161 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Riverhouse on the Deschutes 3.5*
Number of rooms: 221
Official Description (provided by the hotel):
The beautiful Deschutes River runs through the property and has recently completed $10 million dollar renovation in 2016. Our spacious guest rooms and suites have river or property views. A great location with just minutes from downtown Bend. Relax in our indoor and outdoor pools and hot tub or stroll along our scenic river trail. You can even fish for trout right outside your room. At night, cozy up in your spacious accommodation and order room service. Indulge at Currents, our restaurant featuring unique Pacific Northwest cuisine and outdoor patio overlooking the Deschutes. ... more   less 
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Also Known As:
The Riverhouse Hotel Bend
Riverhouse Hotel Bend
Riverhouse Resort Bend

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