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“Nice People, Nice Place”

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Riverhouse on the Deschutes
Ranked #11 of 44 Hotels in Bend
Certificate of Excellence
Portland, OR
Level 5 Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Nice People, Nice Place”
Reviewed 28 May 2014

The hotel is situated on both sides of the river. Our room was on the side opposite the building with the lobby. Our room was spacious, well furnished, and overlooking the river. The complementary breakfast buffet was great. The hotel staff were gracious and informative. We will definitely stay there again.

Room Tip: Ask for a room on the other side of the river from where the registration desk is located. It's...
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  • Stayed October 2013, travelled as a couple
    • Value
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Helpful?
Thank Gnarly1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiverhouseHotelMgr, Manager at Riverhouse on the Deschutes, responded to this review, 29 May 2014
Many thanks for being a guest of our Riverhouse Hotel and for extending such a kind review of the experience. We're pleased to hear that you enjoyed both our site and the services of our dedicated team, and we look forward to welcoming you back again soon!
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869 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (346)
Date | Rating
  • English first
  • French first
  • Any
English first
Olympia, Washington
Level 6 Contributor
399 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 28 May 2014

Spent the Memorial Day weekend here. Great location on the river, nice comfortable room but it was the little things that made it special. At check-in there were 4 folks working the registration desk in order to handle the crowds. Registration quick and fast. The provided hot breakfast was a full one, with many choices. As a diabetic it really helped to have more that just a variety of carbohydrates to choose from. Even though the facility was pretty full the rooms were pretty quiet. Road noise and passing trains were barely noticed.

  • Stayed May 2014, travelled with family
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Helpful?
Thank Hal72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiverhouseHotelMgr, Manager at Riverhouse on the Deschutes, responded to this review, 29 May 2014
Thanks for sharing your holiday weekend with us and for offering such kind feedback of the experience. We couldn't be more proud of our dedicated team, and we're thrilled they were able to make your visit a fluid, relaxing and enjoyable one. We'd love the chance to host you again, and we hope that you'll think of us the next time your travels return you to Bend. Many thanks again for your stay and review!
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Damascus, Oregon, United States
Level 3 Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 May 2014

Did you know that a river runs through it? Bend's Riverhouse Hotel stretches along both sides of the beautiful Deschutes River, and if you book one of the river view rooms, you can listen to its peaceful sounds all night. Our spa room included a real stone fireplace, a fantastic spa tub, and a balcony overlooking the picturesque stream. We enjoyed dinner in our room (fit for a king), and greatly enjoyed the buffet breakfast in the dining room the next morning. It was a bit chilly that morning, or we would have taken the opportunity to dine in the outdoor area, also overlooking the river. Everything we experienced was excellent, and I would highly recommend a stay at The Riverhouse whenever you are in the Bend area.

Room Tip: Ask for a river view. It's worth it.
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  • Stayed May 2014, travelled as a couple
    • Value
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Helpful?
Thank JeanneRobin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiverhouseHotelMgr, Manager at Riverhouse on the Deschutes, responded to this review, 29 May 2014
Many thanks for visiting our Riverhouse Hotel and for offering us such exceptional feedback of your stay. As you've noted, the natural serenity of our property is unrivaled, and it's an extreme pleasure to be able to share it with you. We hope that your visit was both relaxing and memorable, and we encourage you to reach out to the team the next time you're craving an escape; we'd love the chance to create your next memorable experience. All our best until we see you again!
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Durham, North Carolina
Level 4 Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 28 May 2014

We cannot say enough good things about this hotel. We stayed here 3 nights out of a 2-week trip to Oregon, and I was sad to move on. We had a river view room across the river from the hotel lobby. The room was beautiful, clean, comfortable and spacious. The layout was great. The bathroom and dressing area each have a sink, which is a real plus. We also had a fireplace in our room. The leather desk chair is so comfortable, with great back support. The hotel amenities and the grounds are very well cared for. The pool areas are clean and are well stocked with towels. It is very obvious they take pride in their hotel. The location is very near to downtown. There is a beautiful mile-long walking path that runs by the river and leads to downtown. We spent a pleasant day just strolling into town and shopping. The staff at the hotel are very friendly and accommodating. We loved our stay here and would definitely recommend to anyone coming to Bend. It is a great value.!

Room Tip: Ask for a river view room in the building across the river on the second floor away from Mt. Washing...
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  • Stayed May 2014, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank VacationDreamer100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiverhouseHotelMgr, Manager at Riverhouse on the Deschutes, responded to this review, 29 May 2014
We're honored to have you as our guest and humbled by these thoughtful words of your experience. It's an absolute pleasure to be able to share our site and the incomparable beauty of our surroundings with you, and we appreciate your kindness in lending us this feedback. We'd love to welcome you back to showcase even more of the hospitality you've come to expect of our Riverhouse Hotel, and we hope that it won't be long before we see you again. Many thanks for your visit and kind review!
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Albany, Oregon
Level 6 Contributor
97 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 26 May 2014

We were thrilled with the Riverhouse from the moment we checked in. Everything was clean, beautiful, and the service was GREAT. We had 2 dogs with us and they were treated well, too. Lots of places to walk them. Wonderful pool, gym, and sauna. We will definitely be staying here again on our next trip to Bend.

  • Stayed May 2014, travelled with family
    • Value
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Helpful?
Thank Linda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiverhouseHotelMgr, Manager at Riverhouse on the Deschutes, responded to this review, 27 May 2014
We're so glad to have welcomed you and the pups, Linda, and we're thrilled that you enjoyed your time with us so immensely. We look forward to sharing more of our site and signature hospitality with you in visits ahead, and we encourage you to reach out to the team with any of your future booking needs. Safe travels until we see you again!
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Palm Springs
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 May 2014

Just one word can adequately describe the Riverhouse hotel in Bend Oregon - FANTASTIC. What a difference between the Riverhouse hotel and the total dump right next door, known as the Shilo Inn in Bend Oregon. The Riverhouse hotel in Bend Oregon is in a totally different stratosphere when compared to the Shilo Inn. I cannot even come up with one single small negative thing to say about the Riverhouse. And I especially can't find the appropriate words to express our extreme appreciation and thanks to the entire staff at the Riverhouse hotel. I could surely write a small novel when it comes to how well we were treated by the front desk staff, especially when we didn't even have a reservation for a 3-night weekend stay. The staff was so accommodating that it truly took us by surprise.
For example - Once we got settled into our hotel suite, we found that there was an issue with the TV. It would not change channels. So, I walked back up to the front desk and I talked to someone there. I then left the front desk and I walked back to our room. By the time I got back to our room, someone was already there to fix the issue. Two minutes later the TV was working just fine. I just couldn't believe it. When I called to ask about the location of the ice machine, a staff member actually delivered ice to our room about five minutes later, although there was an ice machine just down the hall. What more could I ever ask for?
Our river-front hotel room itself was fantastic. The view of the river from our hotel room was absolutely fantastic. The entire staff at the hotel was more than fantastic. The food at the main restaurant was extremely fantastic. The drinks at the bar were truly fantastic. The free breakfast buffet each morning was more than fantastic. Even the pool tables (which were free to play on in the bar area) were extremely fantastic. They had three pools tables and were truly the nicest I had ever played on.
Did I say FANTASTIC? If not, let me say this about the Riverhouse hotel in Bend Oregon - FANTASTIC!

Room Tip: Make sure to ask for a river-front room. They are FANTASTIC!
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiverhouseHotelMgr, Manager at Riverhouse on the Deschutes, responded to this review, 26 May 2014
We're thrilled to have welcomed you to our Riverhouse Hotel and to hear that the experience was such an exemplary one for you, Gary. We pride ourselves on our dedicated hospitality, and we're so glad that these efforts made for such a memorable visit. It would be an extreme pleasure to welcome you back, and we hope that you'll reach out again soon and afford us the opportunity. Safe travels, and all our best until we see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
Level 6 Contributor
310 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
Reviewed 20 May 2014 via mobile

The beds were comfy and rooms were clean. It's only a couple minute drive to the main ares of Bend. The included breakfast could be a bit better. Coffee wasn't that good (even though it was Boyd's ). The bread was left in its baggie which was so strange and tacky. I do have to give props though to the Manager. We prepaid through hotels.com. I needed to check out 1 night early for a family emergency and really thought we'd end up eating that nights cost. The manager could not have been nicer about it. Their motto is to always try and please the customer. It was so easy and I really appreciated it. Would recommend to friends and family.

Stayed May 2014, travelled as a couple
Helpful?
Thank CherylGlendaleAZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiverhouseHotelMgr, Manager at Riverhouse on the Deschutes, responded to this review, 22 May 2014
It's such a pleasure to have welcomed you to our site and to hear that the hospitality of our team set the mark for your stay. As you've noted, we take great care to ensure an unrivaled experience for each of our guests, and we're glad to have been able to assist during your time of need. We hope all is well with your family, and we encourage you to reach out again the next time you're headed our way. We'd love to create a return experience to rival your first!
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Additional Information about Riverhouse on the Deschutes

Property: Riverhouse on the Deschutes
Address: 3075 N. Business 97, Bend, OR 97703-7511 (Formerly The Riverhouse Hotel and Convention Center)
Phone Number:
Region: United States > Oregon > Central Oregon > Bend
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Romantic Hotel in Bend
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Riverhouse on the Deschutes 3.5*
Number of rooms: 221
Official Description (provided by the hotel):
The beautiful Deschutes River runs through the property and has recently completed $10 million dollar renovation in 2016. Our spacious guest rooms and suites have river or property views. A great location with just minutes from downtown Bend. Relax in our indoor and outdoor pools and hot tub or stroll along our scenic river trail. You can even fish for trout right outside your room. At night, cozy up in your spacious accommodation and order room service. Indulge at Currents, our restaurant featuring unique Pacific Northwest cuisine and outdoor patio overlooking the Deschutes. ... more   less 
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Also Known As:
The Riverhouse Hotel Bend
Riverhouse Hotel Bend
Riverhouse Resort Bend

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