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“Deceptive”

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Riverhouse on the Deschutes
Ranked #10 of 44 Hotels in Bend
A TripAdvisor Member
“Deceptive”
Reviewed 21 December 2004

My husband and I went here for our 1 year wedding anniversary. We were told when we made reservations that we could get this great room for 2 nights for one price. My husband even double checked with them about the price. Unfortunately when we checked out, the price was double (b/c the price was supposedly per person). We were so upset they lady who checked us out let us talk to a manager. We didn't even get to tell her what happened. She came out - told us that was the way it was going to be - and walked back into her office. She didn't apologize for the misunderstanding or try to explain why we were being charged double. When we returned home, we were telling people about our negative experience and found we were not the only one's this happened to. Lesson learned - unless you enjoy being deceived, NEVER stay at the Riverhouse in Bend, OR. There are plenty of other nice hotels who have employees who deserve your hard earned money.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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819 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (331)
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English first
A TripAdvisor Member
Reviewed 1 July 2004

I am a musician that played week long gigs every month at the Riverhouse over a 3 year period. I was booked for a week there and arrived to play on a friday night only to find some of my equipment was stolen from the stage. An amplifier and equipment totalling $1500.00 dollars just walked out the door. At first the manager said he would cover my loss. He did not. The amplifier was the size of a stove and nobody saw a thing. I suggest people watch their belongings there. A police report was filed with the Bend Police Department.

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12 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, Oregon
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 30 January 2004

I have to work in Bend on a regular basis, and the Riverhouse gives me a nice $60 corporate rate. Rooms are clean and nice, and restaraunt serves a wicked (if a bit expensive) steak. On top of a resort atmosphere, the business rooms have free ADSL. That is a serious perk, and at $60 I will stay in no other hotel in Bend.

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8 Thank Derrico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 23 September 2003

Stayed at the Riverhouse over Valentine's day 2003. Room we stayed in was very spacious and our back patio looked right out onto the dechutes river. Planning on going back soon. Great deal for your money.

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5 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oregon
Level Contributor
138 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 8 May 2003

This was our second stay here. The rooms are spacious, and though not plush, have all the necessary amenities including refrigerator and microwave. We had a room right on the river and enjoyed watching the birds soar up and down the river. Short drive to downtown and easy drive to Mt. Bachelor.

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6 Thank redhills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Riverhouse on the Deschutes

Property: Riverhouse on the Deschutes
Address: 3075 N. Business 97, Bend, OR 97703-7511 (Formerly The Riverhouse Hotel and Convention Center)
Phone Number:
Region: United States > Oregon > Central Oregon > Bend
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Romantic Hotel in Bend
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Riverhouse on the Deschutes 3.5*
Number of rooms: 221
Official Description (provided by the hotel):
The beautiful Deschutes River runs through the property and has recently completed $10 million dollar renovation in 2016. Our spacious guest rooms and suites have river or property views. A great location with just minutes from downtown Bend. Relax in our indoor and outdoor pools and hot tub or stroll along our scenic river trail. You can even fish for trout right outside your room. At night, cozy up in your spacious accommodation and order room service. Indulge at Currents, our restaurant featuring unique Pacific Northwest cuisine and outdoor patio overlooking the Deschutes. ... more   less 
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Also Known As:
The Riverhouse Hotel Bend
Riverhouse Hotel Bend
Riverhouse Resort Bend

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