For a living, I own vacation rentals so I am familiar with the industry, where mistakes may sometimes be made, and where, as a customer, I should offer some grace. This is not one of those times. I purchased a groupon and scheduled time with my Mom at the cottages for my 40th birthday. It is her favorite town, and I wanted to avoid the big 4-0 fanfare, ha ha.
What was disappointing about our stay:
Very musty smelling cottage
Long human hair on pull out mattress, which was like a prison mattress
Eyelashes on the pillows
Silverware in drawers were filthy, as they allow customers to save $10 by 'washing' the provided silverware. Yuck.
Coffee Splatter and other goo on walls
Cigarette burn in the only thin blanket provided
Despite having fireplace and small cadet heater, we both froze all night. I am used to sleeping with windows open year round and am NOT a sissy, but it was freezing! No extra blankets available.
The next morning (our only full day to enjoy the beautiful town) was spent by:
Stretching and trying to realign my spine after such a horrid night's rest
Popping 4 advil and drinking a pot of coffee, all to try to wake up and not feel so sore
Calling the front desk to notify of my awful night
Speaking with the manager who offered to move us to a nicer place
Packing up all of our stuff
Driving to the rental office that is not on site to get keys to new place, Sammy, the desk person, was not apologetic at all.
Driving to new location
Unloading car, only to find that the mattress was so worn out, with springs pushing through, that I almost began crying, but didn't.
Loading the car back up, driving back to the rental office to return keys and say Thanks but no Thanks. Person behind the desk didn't offer a refund of taxes paid or any other sort of compassion.
How this destroyed our trip:
Half of the day was eaten up by the time I found a place for us to stay (Surf Sand Resort, AMAZING)
My Mom and I were too exhausted and sore to enjoy our time there.
I had to spend an extra $150 on lodging that I did NOT anticipate
The room we found at Surf Sand that was affordable did not accommodate 3 guests, so my friend who was going to meet us there was unable to celebrate my birthday with us.
I tried to at least get a refund through Groupon and they offered me an $80 Groupon credit. At this point, a full refund won't ever capture the memorable 40th birthday I was trying to have. But a $80 groupon credit added insult to injury and I am left no choice but to share my experience in the hopes of saving others from the awful time that was had.
- Official Description (provided by the hotel):
- Located less than 1 block to the beach, McBee Cottages celebrate the best of an old-fashioned family trip to the Oregon coast. Built in the 1940's, this motor inn has been renovated to reflect the charm and character of the period with sparkling white bead board walls, schoolhouse light fixtures and box beam ceilings. The ten attached cottages offer a combination of separate sleeping rooms or nooks with queen beds, living areas with sofas and kitchenettes, gas fireplaces, and comfortable furnishings. Guests can take advantage of a manicured lawn complete with stone fire pit, propane barbecue grill, Adirondack chairs, picnic tables and informal flower gardens. This appealing property is completely pet-friendly and a short stroll to downtown. ... more less
- Reservation Options:
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- Also Known As:
- Mcbee Cottages Hotel Cannon Beach