We loved the cabin feel of the room and the real wood burning fireplace.
We also liked the location. It was just a few short blocks to the beach and a short drive to cute shops and restaurants.
It is one if four properties that all look like they offer something worth staying for.
I wish that my review could end there....however there was one glaring issue with my stay that I will mention in the spirit of constructive criticizm.
The first night that we got there after driving several hours and being exhausted because I also worked all day we got to our room and found dog hair on and throughout the entire bed.
I was not one tiny bit impressed with the way the issue was handled. The girl at the front desk was nice and apologetic. But since there is only one front desk for all for properties I had to drag my weary body to the other hotel to get new bedding. My son then found a bug on the new blanket they gave us so our first night was rather cold sleeping with only a sheet.
The girl at the desk made several comments along the line of how they would "make it right in the morning." Then when I came in the next day to buy extra wood for my fireplace she greeted me with "what is it today?" as though she felt I was just trying to complain which is actually the opposite of true because at the time I never even mentioned the bug that we found.
The day we checked out I did see a housekeeper who was very nice and apologetic about the situation which I did appreciate.
I was honestly more disappointed in how the issue was handled than the fact that it happened. I Mean, don't get me wrong, the dog hair and the bug were not at all satisfactory but if the situation were handled differently it could have made all the difference.
Aside from that we did enjoy our stay and might consider one of their properties again in the future in hopes this was an isolated incident and not the status quo.
- Official Description (provided by the hotel):
- The Hearthstone Inn is a rustic, distinctive cabin-style inn offering four unique rooms just 1 block from the beach. All guest cabins include large wall-mounted flat screen TV, DVD players, traditional beach rock fireplaces handcrafted by local artisans supplied with burn logs (refreshed daily), and kitchenettes with most of the items you may need for a small meal including a stove, under counter fridge and microwave. The thoughtfully designed interiors feature knotty cedar, cut at a local sawmill. With vaulted ceilings and skylights, the rooms maintain an airy and rural feel just a few minutes' walk from downtown. Log beds with our custom made SeaCloud mattresses, original art, cozy furnishings, and easy parking complete the authentic Northwest experience each room provides. This inn is completely family and pet-friendly. ... more less
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