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“Very Nice room in a great location”
Review of The Courtyard

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The Courtyard
Ranked #2 of 18 Cannon Beach B&B and Inns
Certificate of Excellence
Port Orchard, Washington
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Very Nice room in a great location”
Reviewed 24 August 2014

We had a great second floor room with a nice large bathtub. The hotel was centrally located to most of the activities on cannon beach. It was withing walking distance of most the businesses in the downtown area. Our last night at Cannon Beach we ate at the Irish Table and would highly recommend it.

  • Stayed August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank RichK45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudia T, Owner at The Courtyard, responded to this review, 13 November 2014
Dear RichK45,
Thanks for the great feedback about your stay at the lovely Courtyard! We always appreciate hearing back from our guests and what they love about their time with us. We do hope that the next time you visit Cannon Beach you will include the Courtyard in your plans.
Sincerely,
Claudia Toutain-Dorbec
Owner
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220 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Portland, Oregon
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 August 2014

I brought my daughter (7 years old) to Cannon Beach for a Mom-Daughter trip. I had never stayed at Cannon Beach before, and found The Courtyard online. You check-in at The Cannon Beach Hotel, which is one block south. The staff was very kind and helpful. Our room was clean, and quiet. I never heard any noise other then the water through the pipes in the wall occasionally. We were on a bottom floor unit with a little patio. The bed was very comfortable, with nice linens. My daughter loved the saltwater taffy that the housekeeping staff left for her each day. The only disappointing part of our trip was the weather! We stayed mid August and had wet, but mild conditions. As well as a lot of Fog, couldn't even see Haystack Rock standing right in front of it. And the people, Oh My Gosh, so many people that we only got to eat at one of our places on the must try list. And that was because we made reservations. The Wayferer was excellent food, but pricey,probably why we could get it. One of the nights we had to eat canned clam chowder from a market in our room because there was 2 hour waits everywhere. It was within walking distance from The Courtyard. Also beware, we traveled Monday-Wednesday thinking it would be less people. But most all places are closed on either Tuesday, Wednesday, and/or Thursday in Cannon Beach!

Room Tip: Down stairs has very small balcony. And you can hear the people walking above you. Not to the point...
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  • Stayed August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank 41jenniferf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudia T, Owner at The Courtyard, responded to this review, 24 August 2014
Dear Jennifer F.,
Thank you for your lovely review about the Courtyard! Each of our guests are very important to us and we always appreciate hearing about your experience. We're so glad you enjoyed your room, the lower rooms offer a nice patio and very easy access to the beach. Yes, it is busy here in August -- usually the weather is fantastic. There were just a few days this year in August when cold ocean air met warm land air and created a fog bank along the shore, but it usually burns off after lunch. I highly recommend reservations for dinner the next time you visit, but normally there is not such a long wait if you cannot make them in advance. Our Cannon Beach Cafe is open for dinner Thursday to Sunday until the first week in November and the Front Desk would be happy to make a reservation for you. We hope that you decide to stay with us again the next time you visit Cannon Beach.
Warm Regards,
Claudia Toutain-Dorbec
Owner
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Seattle, Washington
Level 6 Contributor
30 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 6 August 2014

My first choice in this this group of 4 lodging choices would either be the hotel or the McBee Cottages, and usually ALL good lodging in Cannon Beach requires a 2 night minimum. So, was pleasantly surprised that this unit was available at the last minute and for just one night! There must have been a cancellation- summer reservations usually need to be booked way in advance. (We were supposed to go hiking in another part of the state but had to cancel due to an injury)

Overall, a very nice place. Clean, contemporary furnishings. We had room 18, upstairs, with the only downside being the smallish balcony. The downstairs units appear to have much larger patios. No jacuzzi in our unit, but there was a gas fireplace, and kitchenette. Keurig coffeemaker for that first cuppa joe. Enjoyed the outdoor courtyard in the front of the building with is flowers and trickling fountain. No ocean view or anything-but the beach is less than a block away, and close to views of Haystack Rock.

Room Tip: ground floor for larger patio, if desired
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  • Stayed August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
2 Thank love_2_travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudia T, Owner at The Courtyard, responded to this review, 15 August 2014
Dear Guest,
It is always a pleasure to hear that a guest enjoyed the location, room amenities, and our lovely fountain, garden, and sitting area at The Courtyard. We have many return guests each year who tell us how much they enjoy their stay and it is so nice of you to tell us here on TripAdvisor. Thank you again for your review and positive comments. We sincerely hope that you will be back to see us again soon, we look forward to it!
Regards,
Claudia Toutain-Dorbec
Owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Salt Lake City, Utah
Level 4 Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 27 July 2014

Beautiful room, less than 30 seconds from the beach. Very comfortable bed. A fireplace in the room. A gigantic tub built for two people. Very romantic. I absolutely loved my stay here and would stay again without hesitation.

Room Tip: My husband and I are big people (both about 280 lbs, 5'10") and we fit comfortably in this...
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  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
3 Thank Bionerd7865
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudia T, Owner at The Courtyard, responded to this review, 14 August 2014
Dear Guest Bionerd7865,
Many thanks and deep appreciation for your review, it is so nice to hear you enjoyed your stay at our beloved Courtyard. Yes, thank you for your comment about our huge spa tubs, that tub is large enough for two to enjoy together! The rooms at The Courtyard can be very romantic and just three doors from the beach. We do hope that you will find the opportunity for your travels will bring you to Cannon Beach again and when you do, we hope we will see you again!
Warmest Regards,
Claudia Toutain-Dorbec
Owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, Oregon
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 July 2014

I was disappointed in the room, considering the cost. It was hot in the daytime and there is no air conditioning; not even a fan. The dinette table had 2 canvas and wood "director" style chairs that were flimsy and felt untrustworthy & uncomfortable.
The website and brochures indicate there are "spa tubs". My room had a regular bathtub, the bottom of which was stained, presumably from years of use.
I have stayed in much nicer Best Westerns all over the country for less money, and there I would have even got a complimentary breakfast.
The check-in staff were business-like and not especially friendly or welcoming.
The only good thing about my stay was that it was very close to the beach and it was cool enough to sleep at night with the window open (after the local noise died down.)
I won't stay there again and would not recommend it. Maybe other locations under the "Cannon Beach Hotel" umbrella would be better, but I was dissatisfied with my stay at "The Courtyard".

  • Stayed July 2014, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Colleen O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudia T, Owner at The Courtyard, responded to this review, 14 August 2014
Dear Colleen O,
We sincerely regret hearing about your disappointment. We do wish you would have let us know during your stay and given us the opportunity to make things better for you. Customer service is very important to us. At best there appears to be some confusion, not all of our rooms have spa tubs, this is clear in the property descriptions found on-line and with TripAdvisor. For location and amenities our rates are generally lower than many of our competitors. Air conditioning is only needed a few days of the year, it is simply not necessary here. Opening windows or sliding doors to your patio/balcony for just a few minutes usually does the trick, there is almost always a pleasant ocean breeze or we would have gladly brought you a fan immediately. We are as unhappy as you to know that you won't join us again and truly wish you will give us the opportunity to show you the hospitality you deserve in the future.
Claudia Toutain-Dorbec
Owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Buckley, Washington
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 June 2014

We used room 17 and 23 for a girls weekend. I've never been to Cannon Beach before and am excited to bring my kids, however I would NEVER stay here with them. The windows didn't open in room 17 so we had the slider open. As you can imagine, 6 girls and a lot of giggling. At 11pm I received a phone call on my cell phone (not the hotel phone) from Claudia the owner who basically told us to go to bed that we had SERIOUS noise complaints and to hurry up and do something about it. I find her offensive and don't appreciate that she treated us (45-50 year old teachers) like disrespectful people, when in fact she's lucky to have us stay on her property. Also, when we checked in the hospitality was so so.......didn't feel all welcoming at all. The pull out bed is A POOR EXCUSE for a bed. 2 of us girls are still having issues with our hips....we basically slept on coils for two nights. I can't imagine if my kids had to sleep on that. The pull out in room 23 was stuck so we had to sleep on coils with 2 of us. It was so extremely unpleasant. They told us each room had a kitchenette when in fact only room 17 had one. I will say that the housekeeper was so incredibly nice and helpful.......That was the best part of our stay. Overall, we were highly disappointed in the way we were treated here.

Room Tip: Windows do NOT open in room 17.
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jettimm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CBHotelGuestSvcs, Owner at The Courtyard, responded to this review, 24 June 2014
Dear Guest,
We are open to constructive feedback and are constantly looking for ways to improve our guest experience – our guests mean everything to us. Unfortunately, this is an occasion where we are unable to acknowledge the honesty or fairness of the review. Customer service is our priority, and it pains us to read a review like yours. It is even more painful when it is so obviously inaccurate. Our beloved Courtyard offers adorable, romantic and charming rooms as advertised, and our staff is always willing to do everything possible to make a stay memorable and pleasant.
Rather than be discourteous in our response and review the broken policies and unpleasant behavior exercised by your party while here we will leave our comments simply by saying that two of our valued guests called me in the middle of the night unable to sleep due to the noise and/or party in your room and very upset. The cell number associated with the reservation was called because the room phone was not answered. And, since the person I spoke with refused to accept that I was the owner registering a complaint about noise after repeated three times, I was forced to speak firmly in the end. We will simply end this wholly regrettable affair with a little grace, and ask that all future readers of this note please keep an open mind, especially after reviewing our other earnest reviews.
I wish you the best of luck in searching for alternative accommodations when you return to Cannon Beach.
Sincerely,
Claudia Toutain-Dorbec
Owner/General Manager
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Yachats, Oregon
Level 4 Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 21 May 2014

We stayed in room 23, and let me first say the housekeeping staff does a great job, our room was spotless upon arrival. The room was very comfortable, queen bed, sofa, fireplace, jacuzzi tub, microwave, keurig coffee maker and refrigerator. We played at the local parks all day and came back in the evening for a relaxing soak and watched a movie (dvd player in room) by a lovely fire. There are a few different restaurant choices right around the hotel and you could not ask for better beach access. The front desk staff were all helpful, friendly and knowledgeable about the area. We can't wait to return to explore more of the area and enjoy Cannon Beach.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Shannone32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CBHotelGuestSvcs, Owner at The Courtyard, responded to this review, 24 June 2014
Dear Guest,
Thank you so much for choosing the room 23 at The Courtyard for your recent stay in Cannon Beach and providing your feedback. Your notes were shared with our team.
I look forward to welcoming you back to us again in the near future.
Sincerest regards,
Claudia Toutain-Dorbec
Owner/ General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Courtyard

Property: The Courtyard
Address: 964 S Hemlock St, Cannon Beach, OR 97110-3051
Phone Number:
Region: United States > Oregon > Oregon Coast > Cannon Beach
Amenities:
Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #2 of 18 B&Bs / Inns in Cannon Beach
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The Courtyard 3*
Number of rooms: 13
Official Description (provided by the hotel):
The Courtyard - Secluded accommodations set back from the beaten path in Midtown Cannon Beach allows children 12 and up and includes a beautiful continental breakfast buffet served at the Cannon Beach Hotel Cafe from 8-10am. With a modern and sheltered grace, this property was built for relaxation. More than a dozen contemporary guest units face a private brick courtyard with a gently burbling fountain, petite flower gardens, guest library, and comfortable Adirondack seating. Offering a variety of amenities and upgrades, rooms at The Courtyard are stylishly appointed with custom furnishings, gas fireplaces, and original art. Most rooms have petite kitchenettes, Keurig Coffee makers, lounge areas with sofas, coffee tables, dining tables and patios or balconies. Our best rooms offer robes, two-person spa tubs and queen or king size four-poster beds. A haven just three doors to the sand. Pets and smoking are not allowed. ... more   less 
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Also Known As:
The Courtyard Hotel Cannon Beach
Courtyard Cannon Beach
Cannon Beach Courtyard

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