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“Basic Hotel for the Road.”

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Holiday Inn Express Hotel & Suites Medford-Central Point
Ranked #1 of 2 Hotels in Central Point
Hattiesburg, Mississippi
Level Contributor
359 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 267 helpful votes
“Basic Hotel for the Road.”
Reviewed 6 July 2014

In Central Point to meet some friends. Being a Platinum Club member, we were provided a very nice basic room that checked most our boxes. Hotel location was right on mark for our visit. However, The bathroom lighting was a bit grim, like somebody really over did it on the energy saving concept. My point: That a few cents energy saving will never outweigh poor customer satisfaction.

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jaded-Bird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MFRCP, Manager at Holiday Inn Express Hotel & Suites Medford-Central Point, responded to this review, 7 July 2014
Hello GlennisH413,

We appreciate your feedback and we are glad that you enjoyed your room and our location. We definitely pride ourselves with the most helpful staff, clean rooms and convenient location to everything you enjoy while in Medford/ Central Point. We will look into the bathroom lighting and thank you for telling us about that. I hope you come and visit us again! Thank you for choosing Holiday Inn Express Central Point!

- Steven Arrasmith (GM)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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188 reviews from our community

Traveller rating
    94
    45
    36
    9
    4
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • German first
  • Any
English first
Cypress, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 June 2014

This hotel provides a clean, safe and quiet place to stay. It is good for one night or longer. They provide a nice breakfast. The staff is very helpful and friendly. The pool area is indoor and is kept clean and stocked with towels. It is not a resort type hotel, so if you are looking for that don't stay here. But if you want a place to stop that has comfortable beds is quiet and clean this is a good place to stop. We will use it again.

Room Tip: Not sure what to say about how to select a good room. We ask for a room on the first floor because...
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WedMe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MFRCP, General Manager at Holiday Inn Express Hotel & Suites Medford-Central Point, responded to this review, 3 July 2014
Good Day WedMe,

Thank you for taking a moment to share your experience at the Holiday Inn Express Central Point OR. I am very pleased that you had a wonderful stay with us and that you found our staff to be friendly and our hotel to be clean. We look forward to seeing you again next time!

Sincerely,

Steven Arrasmith (GM)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Redding, California
Level Contributor
4 reviews
4 hotel reviews
Reviewed 16 June 2014

This is the third Holiday Inn i have stayed in and this was by far the least favorite of the 3 and towards the bottom of all the hotels i have stayed in. It had some things i liked and that i wanted in a hotel but it also had many things i didn't like. The main reason why i chose this hotel was because it was pet friendly and they had suites so it would be enough room for my family, this was also the first time taking my dog with me to a hotel.
The good things about this hotel was the staff were nice, it offered free breakfast which had a great variety of different breakfast items to choose from, pet friendly, good location, overall clean looking, comfortable beds and wasn't noisy.
Now the bad things about this hotel: the carpet in the room was stained and looked dirty, although the room was kinda big the layout didn't make much sense. it only had one night stand and it was in between the two beds instead of having 4, there was only a small table but no desk where they clearly could have put one on either side of the tv stand instead of the comfy chair or the bench, not enough outlets to plug in your portable electronics if you wanted to use them in the bed, it just had 2 in between the beds which one was for the light and other for the alarm clock. also for a suite the "kitchen" area was very small with a mini fridge, a small sink and microwave with a cabinet on top, the bathroom was big but it only had one sink and very little counter space with poor lighting but the shower was nice and worked well. Some of these things could be nitpicking but the hotels that are no higher than 3 star hotels that i normally stay at that have suites offer full kitchens and plenty of outlets and much better layouts and cleanliness. Also another thing that i noticed is their staff was young including housekeeping and although i did notice that they had maybe 4 or more on one floor cleaning the rooms and they were nice ans would say hi but the first day my room only had one washcloth and no shower mat and the second day after they cleaned they didn't leave any washcloths but they did leave a shower mat and restocked the soap, shampoo, etc.
For the price of the hotel compared to what i normally pay for something similar to this hotel and the other holiday inn's i have stayed at, it was over priced. I didn't have any major issues with the staff or the hotel itself and it isn't a terrible hotel but there are a lot of things they should improve on that would make it a much better place to stay. It would definitely not be my first choice to stay at if i were to be in Medford again for more than a day or two.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TPG8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MFRCP, General Manager at Holiday Inn Express Hotel & Suites Medford-Central Point, responded to this review, 16 June 2014
Dear TPG8,

I am so happy that our staff and general facilities were the better part of your stay and thank you for letting us know your concerns about our Holiday Inn Express & Suites in Central Point. I am sorry to hear that we did not meet all your needs this time. We are in the people business and indeed, your feedback makes a real difference. We promise to continue to make efforts to improve the quality of our product and to do our utmost to make your stay next stay more satisfying. I hope your first experience traveling with your doggie was fun… we love pets! Travel safety and thank you again for the helpful suggestions.

At Your Service,

-Steven Arrasmith (GM)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brush Prairie, Washington
Level Contributor
41 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 14 June 2014

I went down to southern Oregon central point for business. I stayed at the holiday inn express as I thought it being at the end of a street should be nice and quite. Boy was I wrong! I stayed in room 223 just above the office and it was noisy most of the night. I called down but that's did not help.
I was disgusted as I spent about 170 bucks for the night even though I had about every type of discount you can think of. But again this as is a Hilton owned hotel so price is secondary. But often most of there hotels are pretty good overall. I was very disappointed and will not stay with them again.

Room Tip: My guess is IF you must stay here get a top floor room and on the end as the middle of the hotel is...
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scott S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MFRCP, General Manager at Holiday Inn Express Hotel & Suites Medford-Central Point, responded to this review, 16 June 2014
Dear Scott S,

Thank you for staying with us. I am glad that you found our rooms, friendliness and services to be 5. Our hotel is very proud of its level of service, cleanliness and quality of its product. For this reason your comments about noise are very troubling and will certainly be looked into. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your next stay award winning.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask us, we are here for you.

Sincerely,


-Steven Arrasmith (GM)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Eugene, Oregon
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 June 2014

Clean, quiet and spacious room. Friendly staff and well ran. Good breakfast and great value. We would come again as we travel to this area frequently and this is the best place we've stayed so far! For the money this place is a great value!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nhines999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MFRCP, General Manager at Holiday Inn Express Hotel & Suites Medford-Central Point, responded to this review, 13 June 2014
Good Day nhines999,

Thank you soooo much sharing your experience with us. We are glad that you found your room clean, quiet and spacious and our staff friendly. I will pass along your comments about the Breakfast to our breakfast bar staff, I know that they work really hard to provide an excellent experience for our guests to wake-up to. Travel safely and we will see you next time.


Sincerely,

- Steven Arrasmith (GM)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, Ca
Level Contributor
93 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 7 June 2014

This Holiday Inn Express is very clean and well run. The location is great to end a days drive from San Francisco to Portland. Convenient Shari's restaurant next door.

Can usually get a good rate on hotwire

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GaryW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MFRCP, General Manager at Holiday Inn Express Hotel & Suites Medford-Central Point, responded to this review, 9 June 2014
Good Day,

Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. I am pleased that you have noticed the cleanliness of our rooms as well as our convenient location. I hope that you will consider us again on your next travel.

Sincerely,

- Steven Arrasmith (GM)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington state
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 June 2014

Had not used this Holiday Inn Express before and stay in it one night before heading into CA. Friendly staff. Great location, right off freeway. Breakfast yummy as always. Room was quite and comfortable.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Coast Hotels

Helpful?
Thank sunnyWashingtonstate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MFRCP, General Manager at Holiday Inn Express Hotel & Suites Medford-Central Point, responded to this review, 3 June 2014
Good Day sunnyWashingtonstate,

Thank you for your sharing about your experience at the Holiday Inn Express Central Point and thank you for giving us a try while traveling down to California. This is a wonderful motivation for all of us to keep up the good work and we are looking forward to your many future stays. Wishing you all the best and hoping to see you soon again!

- Steven Arrasmith (GM)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Medford-Central Point

Property: Holiday Inn Express Hotel & Suites Medford-Central Point
Address: 285 Peninger St, Central Point, OR 97502-3095
Phone Number:
Region: United States > Oregon > Central Point
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 2 Hotels in Central Point
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Medford-Central Point 2.5*
Number of rooms: 84
Official Description (provided by the hotel):
The new Holiday Inn Express Hotel & Suites Medford Central Point Oregon is your gateway to Southern Oregon and located only minutes from Rogue Valley Medford Intl. Airport (MFR). This hotel is a great starting point for visiting some of the area attractions, such as Crater Lake National Park, historic Jacksonville, the Oregon Shakespeare Festival, the Jackson County Fairgrounds & Expo, Rogue River, and the House of Mystery at the Oregon Vortex. Conveniently located off I-5 , exit 33 in north Medford or if you re flying into or out of Medford, we will pick up the tab for the taxi ride to and from the airport. Our hotel offers the comfort, amenities, and value that both business and leisure travelers are looking for. So come visit us soon and Stay Smart at the Holiday Inn Express Hotel and Suites Medford-Central Point. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Medford-Central Point
Holiday Inn Central Point
Central Point Holiday Inn
Holiday Inn Express Central Point

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