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“Ditto on the horrible experience.”

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Eagle Crater Lake Inn
Ranked #2 of 2 Chemult B&B and Inns
Eugene, Oregon
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Ditto on the horrible experience.”
Reviewed 8 August 2012

My family stayed here one night and it was one too many. The place was not just dated, it was ramshackle. The windows wouldn't lock. We had two rooms and the door on one had a very loose strike plate and the door would jiggle back and forth. It was clear this door had been previously jimmied. One of the rooms smelled horrible - - a mix of smoke and mustiness. No A/C, which, had the smell not been so awful, would have probably not been too difficult to deal with. Apparently the owners have only owned it a year and judging from the reviews from 2011, the old owners must've done a much better job of maintaining this place. I cannot classify this place as anything more than a real dump. There were shiftless people staying in several of the other units that must've been on a road work crew or something but they seemed to loiter around quite a bit and eyeball my wife and daughter everytime they were visible outside the room. It appeared these people were long term boarders in several of the rooms. There is a reason the picture you see of the place is from such a long distance. Take my advice, keep driving or sleep in the car a long way from Chemult, OR.

Room Tip: Keep driving
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  • Stayed July 2012, travelled with family
    • Value
    • Location
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Helpful?
3 Thank Maggie1357
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DominicMcManis, General Manager at Eagle Crater Lake Inn, responded to this review, 22 June 2013
I am extremely sorry to hear about your unfortunate experience with the previous owners. The Crater Lake Inn has new owners and management and is under reconstruction to meet the demands of our valued guests. If you have the opportunity to pass through and would be willing to give another chance we will make sure you wont regret it. Thank You
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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68 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • Any
English first
Portland, Oregon
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 August 2012

We booked 2 rooms in this inn (now called Crater Lake Inn) based on the owner's description of the rooms as "newly renovated." When we arrived, one of our rooms appeared to have been freshly smoked in.....a lot. The beds were something out of a 1960s parody, and the smell of mildew was rampant. When we informed the owners that we would be unable to stay here (allergies), they became belligerent and charged us for the rooms we did not use. We are currently in a dispute with the credit card company about this....but be ware...do NOT stay here.

Room Tip: Please, do yourself a favor, RUN away from this place.
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  • Stayed August 2012, travelled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank ScottinPDX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pacific City, Oregon
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 September 2011

My Wife and I stayed here for three nights and it was awesome. The new owners Bob and Bev are great. Our Room was very clean and comfortable, and what a great price. Bob and Bev are the best. We will definately be back and won't stay anywhere else...See ya soon!

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
3 Thank Lance920
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gas City, Indiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 September 2011

My husband and I took a month and traveled through 8 states. Of all the places we stayed, Crater Lake Inn was our favorite. Our room was reasonable and very clean and comfortable. Bob and Barb were the best, offering old fasion hospitality that just can't be found anymore. We stayed 2 nights and they grilled hamburgers and all the fixings for us on our last night there. Something I have never seen offered at the big fancy chain motels!

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Lilmea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 18 July 2011

New owners who are making some nice improvements to the hotel - now named the Crater Lake Inn. We actually stayed here 2 years ago and appreciate the new paint job & carpet, cleaner rooms, and welcoming hosts. They gave us a nice home-cooked breakfast to boot. The comfort of the beds are hit-or-miss, but we'd stay here again for sure

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rfsapp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
john day
1 review
Reviewed 4 July 2011

the company i work for was logging out of chemult and we all stayed at the crater lake inn. they were the most welcoming hosts i have ever known. Thank you Bob and Beverly for the wonderful visit. I will see you again.

  • Stayed June 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank burril9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nampa, ID
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 June 2011

So, lets be honest. You are looking at staying at this hotel because (like me) you are cheap. This is a super cheap hotel so obviously you shouldn't expect anything fancy. But, the room was clean and the managers were super nice. They were extremely accommodating and tried very hard to make sure we were happy. The owner made us dinner ($5 per platet wasn't gourmet but it was made with love :)

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank goddessrfl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Eagle Crater Lake Inn

Property: Eagle Crater Lake Inn
Address: 108915 US 97, Chemult, OR 97731 (Formerly Featherbed Inn)
Region: United States > Oregon > Chemult
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #2 of 2 B&Bs / Inns in Chemult
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Eagle Crater Lake Inn 2.5*
Number of rooms: 14
Official Description (provided by the hotel):
The Eagle Crater Lake Inn is located in Chemult Oregon, 25 Miles to the north entrance of Crater Lake National Park, 60 Min. from the South entrance of crater lake . The North entrance is closed during the winter months... it opens once the snow is clear. Our motel units offer amenities such as satellite TV, refrigerator, microwave, and free high speed internet. Sorry we do not allow pets, service animals with proper documentation only. ... more   less 
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Also Known As:
Featherbed Hotel Chemult
Eagle Crater Lake Inn Oregon/Chemult

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